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General Feedback

How should we improve our feedback and product management tools?
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  1. Add reporting on contributor sidebar

    Show more information about sidebar requests in the admin portal and the analysis export so we can analyze what is coming in from contributor sidebar

    9 votes

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    3 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Add public information from the sidebar

    When adding support to an idea from contributor sidebar, be able to add public information to an existing idea

    1 vote

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    0 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  3. Choose default and required settings for sidebar

    Allow users to chose their own default settings for sidebar. Some people want customers automatically subscribed and some want to require specific fields.

    9 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 11 votes

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    1 comment  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Filter should have 'and' logic as default

    To reduce the number ideas filtered by search, the keywords should be applied with 'and' logic by default.

    At the moment, the number of findings increases if you add more key words.

    But to make UserVoice a success, it's important to reduce the number of findings to come out with max 10-20 search results to allow the user to find already existing ones for voting instead of entering a new one.
    If the search result exceeds 20+, it would be to time consuming for checking all the results and as result, UserVoice would end-up with redundant requests (idea) as in…

    14 votes

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  6. Provide the ability to display the ID of the Suggestion in the forum with the suggestion

    Provide the ability to display the ID of the Suggestion in the forum with the suggestion rather than having to point people to the ID in the URL. This helps when you are working with different systems and want to allow people to link to their ticketing systems where there is not automation.

    8 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. 12 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hey all,

    We’re currently working on a UserVoice for MS Teams connector that will enable the ability to push important UserVoice events (new ideas, status updates, comments, etc) into your MS Teams team channels.

    Be on the lookout for more updates from us on this feature.

    Thanks,

  8. Restrict access to admin sign-in by IP address

    subdomain.uservoice.com/admin should be able to be restricted to specific IP addresses

    1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  9. When setting a status, allow an editable subject field

    Want to be able to edit the subject of status updates, to more effectively communicate with our users.

    2 votes

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  10. Restrict widget implementation to specific URls

    This would make it such that an implemented widget can only function on a predetermined web URl or domain.

    2 votes

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Search user invitations for private forums

    I want to be able to search for a user without having to scroll down and load the whole list of users.

    4 votes

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    0 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Create team dialog show existing team names

    In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  13. 9 votes

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    3 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Keep log of status updates after merging suggestions

    When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.

    Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.

    (The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).

    4 votes

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    Deferred  ·  Claire Talbott responded

    After reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Pass through SAML authentication

    If a user is already logged in with a customer's identity provider, pass through that authentication to UserVoice.

    This is especially important if an account is using SAML and UserVoice authentication together. If that is the case, then end users who log in with SAML, have to click the icon to get logged in.

    Ideally, the user would be automatically authenticated if they had already logged in with the customer's identity provider.

    1 vote

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Be able to include custom text and links in the Contributor sidebar

    When using the sidebar, some customers want to be able to include specific instructions for their contributors or links to external resources.

    7 votes

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    2 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Offer European based servers

    For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)

    5 votes

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  18. Add custom fields for contributors to fill out when capturing feedback from users

    Allow admins to add custom fields to the Contributor Sidebar, so they can capture additional information on requests captured by their internal teams.

    11 votes

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    Hi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.

  19. Integrate Feedback directly with Salesforce events

    be able to directly pass "events" from SFDC into UV as Ideas.

    3 votes

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  20. Improve work flow for creating new forums

    When creating a forum, it would be nice to go to edit the forum as opposed to jumping into the forum itself.

    2 votes

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