General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1289 results found
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Sort by Plan field (column) in UserVoice Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.
1 vote -
Track total forum/site logins Provide a report for total user logins - per user (number of times unique user has logged in, or total login duration), and per site (total unique logins).
2 votes -
Rich-text formatting for comments on ideas Be able to use formatting options, like bold, italics, code blocks in comments on the forums.
6 votes -
Sort by User Type on User's Page There's a user field in UV, User Type, but you can't sort by this field. It would be ideal if you could sort by User Type like you can with other fields like "Last Active Date."
1 vote -
Be able to sort by account on the user's page When viewing a list of users, you can't sort by account. Would like a way to sort by account, as this can be a quick way to quickly see which customers aren't connected to an account yet.
2 votes -
Don't dismiss the NPS widget if I reload the page or navigate away When the NPS widget appears, if I reload the page or navigate away, I won't see it for another 60 days. Make it remain on the page unless the user provides a score or dismisses it manually (with the close button).
1 vote -
Surface when a user was last autoprompted and when their next autoprompt will be This can go on the user's sheet. It will indicate the last date/time they were autoprompted, and when they will be eligible for the next autoprompt.
2 votes -
Moderation KPI report - turnaround time We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.
3 votes -
Be able to customize wording and flow for collecting consent Companies want to be able to customize the wording and flow for collecting consent to better align with internal requirements for GDPR.
4 votes -
Ability to link related Suggestions Similar to merge, provide a way to link related Suggestions together (think of how Jira solves this with related Issues UX).
5 votes -
Testing Mode (Sandbox) Add functionality that enables you to put UserVoice in 'test' or 'Sandbox' mode so that you can test changes to settings, e.g. SSO, before making them live to all users.
5 votes -
Track User's last forum Interaction Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login
2 votesHello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.
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Make timestamps optional for date custom fields Some people don't use times for the "date" custom field type. They only want to use a date. It introduces noise and can make it harder to glean information from the custom field as it appears in the admin console.
4 votes -
Provide currency custom fields that display '$' or the appropriate currency symbol It is helpful for a custom field value that is a money related to display a $ or the appropriate currency to help at first glance.
But the only way to include a $ would be to create the custom field as a string, which doesn't allow sorting like our current number custom field.
2 votes -
Report for Requests by Team Create an exportable report for Teams where it showcases each member's metrics of captured feedback, votes, and companies they are interacting with.
36 votesGreat news!
You can now add "Creator" as a column in the Idea Grid. Additionally, you can filter by one or more creators in both regular and advanced filters, and there's a nice shortcut to filter by Team, where all members of the team will be included if they are the creators of an Idea. This is a great way to see what a particular group in your company has been advocating for.
We'll keep working on mechanisms to include where teams have captured votes, feedback records, or comments in the future.
Enjoy!
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1 vote
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Create Segment for user or account fields that are blank/empty Add the ability to create a segment from users that do, or do not have data in a specified field, for example, if "Account Name" is empty.
2 votes -
Reset Data on UserVoice Account Include a button to completely clear an account of all end-users, Suggestions, Features, NPS data and user activity.
2 votes -
Auto-update idea statuses when JIRA status is updated When you update the Jira status, the UV status should automatically update as well.
32 votes -
Be able to set MRR for users (not just accounts) Be able to pass MRR for users, so you can create segments based on User MRR and User Type.
3 votesThanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.
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