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General Feedback

How should we improve our feedback and product management tools?
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1265 results found

  1. Follow updates for everything an account supports

    It would be great to follow accounts, so that when an update occurs for anything a user on an account is associated with, I can be aware as well.

    11 votes

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  2. Capture Ideas on behalf of an Account

    Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.

    15 votes

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    4 comments  ·  Ideas  ·  Admin →
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  3. Option to change where the contributor sidebar appears

    Option to have the sidebar appear on the left side of the browser.

    1 vote

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  4. Label ideas automatically

    Would like to create labels based on the URL of the page automatically.

    24 votes

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    3 comments  ·  Ideas  ·  Admin →
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  5. Make it clear required fields were not filled out in Contributor Sidebar

    Ideally, the Save button on the contributor sidebar should be greyed-out when an idea has not been selected.

    A few of our contributors got tripped up by this, they typed in the feedback, clicked the save button and got confused because nothing happened. They didn't realize that their feedback hadn't been submitted because they hadn't selected an idea.

    1 vote

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  6. Widget Experience on Mobile: Orientation Resize has a delay

    When the uservoice widget is rendered in landscape mode on mobile, it takes a second or two to resize so that it looks okay. This is without scrolling and seems like the resizing has a delay.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Our Engineering team looked into this. We do expect it could take the widget a second or two to resize when viewing in landscape mode on mobile.

    If you are seeing a longer delay, or the widget is not optimizing for landscape view at all, please reach out to support@uservoice.com so our team can look into it.

  7. Detailed errors when import fails

    It would be nice to have better information on a failed import. For example, if I load 1000s of suggestions and get an error for each line stating that there are special characters, it would be much easier if I was given a list of what those characters were to make them easier to find.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  8. When Roadmap item is completed, automatically set completed status on linked suggestions

    If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.

    8 votes

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    Tell Us More  ·  0 comments  ·  Roadmap  ·  Admin →
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  9. Schedule bulk invitations to private forums

    Would like to be able to do a bulk invitation and schedule it for a certain time to coordinate with a launch.

    1 vote

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  10. The translated UV widget should map to the feedback forum that is translated to the same language

    We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.

    We met with a UV rep twice before implementing the translated widget…

    6 votes

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  11. Allow anonymous suggestions

    Don't require users to enter an email address when posting suggestions or comments on specific forums.

    7 votes

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    2 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this!

    A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.

    We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.

    Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.

    While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!

  12. Remove deleted VSTS items from Suggestion in UserVoice

    If you have a VSTS item linked to a Suggestion in UV, then you delete the item in VSTS, it still shows on the suggestion in UV.

    3 votes

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  13. Add tags to VSTS work items when creating from UserVoice

    I'd like to be able to add a tag to an item when it is posted to VSTS.

    2 votes

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  14. 2 votes

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  15. SFDC Feedback & Opportunity Integration doesn't work with Salesforce Professional edition

    Please make the Salesforce Connector compatible with Salesforce Professional Edition.

    1 vote

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  16. Include leads in Salesforce customer traits sync

    Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.

    5 votes

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    Tell Us More  ·  Jared Shaffer responded

    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  17. Site Customization Templates

    Provide several easy to use templates to customize your UserVoice site without having to use CSS/HTML.

    15 votes

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    1 comment  ·  Web Portal  ·  Admin →
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  18. Show User & Account custom field data in the suggestions grid

    Show User & Account custom field data in the suggestions grid. Right now you can segment on the data; however, you can't see any of the data in the suggestions grid.

    I understand that the suggestions' grid fields are aggregated, but it would be awesome if there was a way to pull all the data in, not just the three predefined fields, Users, Accounts, and MMR.

    3 votes

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  19. Widget vote is not counted unless I provide an email address, but no error message shows

    When voting on an idea, in the Widget, if I don't submit an email the vote isn't counted. There's no messaging that says this, and email is not denoted as required.

    3 votes

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  20. Limited access license

    Accounts want to be able to set up limited access licenses. For example, they might need IT teams to have access to SSO and custom design settings, but not view feedback. Or view only licenses for teams to view reports, but not have access to editing or managing feedback.

    12 votes

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