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General Feedback

How should we improve our feedback and product management tools?
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  1. Release version on completed ideas

    When an idea is completed I would like to say which version of our product it was addressed in. And also allow customers on our forum to see what is included in each release version.

    4 votes

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    1 comment  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Default a category in the widget when adding a suggestion

    Default a category in the widget when adding a suggestion

    9 votes

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    1 comment  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Automatic management of contributors

    Automatically create and remove contributors and assign to teams.

    6 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Automatic triggered notifications and status updates

    Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.

    31 votes

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    3 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Be able to set a customized message on the Private Forum invite email as the default.

    Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.

    7 votes

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  6. See a user's NPS history, not just the current NPS score

    Would like to see NPS trend (lines) for an individual user both in the Contributor Sidebar as well as in our app (also in salesforce when UserVoice or myself plugs this data in for a contact)

    8 votes

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    0 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 8 votes

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  8. 2 votes

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  9. Add more filters to the NPS Report

    It would be great to see further detail in the nps report. As an example I want to see 1 year vs 2 year customers. I would also like to be able to drill into those 1 year detractor ideas. The more flexibility and insight I can gain the better

    4 votes

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  10. Two factor authentication

    Add a feature that allows admins to require two factor authentication

    13 votes

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    3 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →

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  11. New suggestions by contributors go through moderator approval

    I would like to require that new suggestions created by contributors get approved by a moderator before they are public.

    12 votes

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    3 comments  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Integration with Outlook Desktop

    I would like to use the sidebar to capture customer requests that come to me via the Outlook desktop client.

    27 votes

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    1 comment  ·  Contributor Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  13. See who has requested a suggestion in the sidebar

    Where ever we show a count of requests on a suggestion on the Contributor Sidebar, be able to see who has requested it. This way I won't waste time logging a duplicate request.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  14. Weekly email with sidebar request stats

    As an admin or contributor, I'd like to get a weekly email with a summary of this week's requests to help me drive adoption of the sidebar internally and to make sure I am on top of the feedback coming in through our internal teams.
    - total requests this week per team and per person
    - top suggestions for the week per team, with # requests per suggestion, and customer names
    - any new suggestions created by a contributor

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Do not require request text

    I only want to add the customer as a supporter and not be forced to type in text.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  16. Go to edit mode when entering an idea

    When bringing up an idea in the admin console, have it already be editable so that there are not more clicks required.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  17. Customize branding per forum

    Different forums can represent different products or product groups. Admins want to be able to quickly and easily customize the look and feel of each forum, including the logo, images, and design.

    Right now, this can only be accomplished with significant custom design. It would be ideal if there were features for easily managing this in UserVoice.

    2 votes

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  18. Ability to Embed the NPS Widget into Email

    Customer would like to target customers through email and have the ability to add the satisfaction into email.

    18 votes

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    Tell Us More  ·  1 comment  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Automatically analyze incoming feedback and link to existing ideas

    Automatically analyze text on incoming feedback and link it to existing ideas. This will allow teams to handle higher volumes of feedback, and discern signal from noise.

    8 votes

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  20. Indicate how many requests teams and team members are capturing

    This would help monitor and drive adoption in an organization.

    7 votes

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