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General Feedback

How should we improve our feedback and product management tools?
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1230 results found

  1. Communicate with contributors on feedback within UserVoice

    When a contributor or admin captures feedback, PM's want to be able to follow up with them within UserVoice to ask follow up questions and get clarification. Right now, to follow up with an internal team member on feedback, they have to go outside UserVoice.

    5 votes

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  2. Allow admins to choose date format for web portal

    Admins should be able to choose which date format will be used on their web portal.

    1 vote

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    0 comments  ·  Web Portal  ·  Admin →
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  3. 1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  4. See which internal member will be notified for internal status

    When setting an internal status, you have the ability to email team members. It would be nice to be able to quickly see which team members would be notified.

    4 votes

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  5. 8 votes

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    2 comments  ·  Ideas  ·  Admin →
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  6. Please move the ''Mark as Spam'' much lower than the ''Merge'' button from Options

    It's too easy to accidentally click on it, and then we have to go to Spam to unmark them.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  7. Add custom User & Accounts fields to the NPS export

    You can pass in custom fields for user and accounts, but when exporting NPS ratings, only standard User and Account fields are included. It would be ideal for the custom user and account fields to also be included.

    4 votes

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    0 comments  ·  NPS  ·  Admin →
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  8. See NPS on the Roadmap Grid and Board

    In order to prioritize features based on happy and unhappy customers, NPS is needed in both views for better prioritization.

    3 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  9. Ability to filter for ideas that are tied to Features

    To keep on top of which suggestions are not being prioritized it would be helpful to know which suggestions are or are not tied to Features.

    23 votes

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    Tell Us More  ·  5 comments  ·  Roadmap  ·  Admin →
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  10. Sort forums consistently in admin console, web portal, and settings

    In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  11. Sort Suggestions by Description

    Sort suggestions by descriptions. Only my team manages descriptions but all of our employees can submit suggestions. I need to make sure every suggestion has a description or details and right now I have to scroll through a long list to find the ones that don't have a description. Allow me to sort by description so that these are easier to find.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  12. The UI for managing the public status needs a Usability tweak.

    Love the new ability to set/manage an internal status. However, there's room for improvement for the iconography with the public status, see attachment.

    The status icon is using a globe (for public) not the grey dot for under review status.

    It also remains 'open' after posting a status which makes it seem like it doesn't have a status assigned. It might be better to auto-close it after setting the status.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Thank you so much for your feedback on this. We are going to share feedback around the UI and placements of the icons with our design team.

    We are closing this idea on our forum, but will be sharing your feedback directly with our UX team.

  13. 1 vote

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  14. Import comments

    Just like you can import ideas, it would be ideal to import comments via CSV file as well.

    28 votes

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    4 comments  ·  Ideas  ·  Admin →
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  15. Follow updates for everything an account supports

    It would be great to follow accounts, so that when an update occurs for anything a user on an account is associated with, I can be aware as well.

    11 votes

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  16. Capture Ideas on behalf of an Account

    Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.

    15 votes

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    4 comments  ·  Ideas  ·  Admin →
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  17. Option to change where the contributor sidebar appears

    Option to have the sidebar appear on the left side of the browser.

    1 vote

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  18. Label ideas automatically

    Would like to create labels based on the URL of the page automatically.

    24 votes

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    3 comments  ·  Ideas  ·  Admin →
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  19. Make it clear required fields were not filled out in Contributor Sidebar

    Ideally, the Save button on the contributor sidebar should be greyed-out when an idea has not been selected.

    A few of our contributors got tripped up by this, they typed in the feedback, clicked the save button and got confused because nothing happened. They didn't realize that their feedback hadn't been submitted because they hadn't selected an idea.

    1 vote

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  20. Widget Experience on Mobile: Orientation Resize has a delay

    When the uservoice widget is rendered in landscape mode on mobile, it takes a second or two to resize so that it looks okay. This is without scrolling and seems like the resizing has a delay.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Our Engineering team looked into this. We do expect it could take the widget a second or two to resize when viewing in landscape mode on mobile.

    If you are seeing a longer delay, or the widget is not optimizing for landscape view at all, please reach out to support@uservoice.com so our team can look into it.

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