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General Feedback

How should we improve our feedback and product management tools?
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1081 results found

  1. Subscribe to comments on specific ideas

    Rather than an all-or-nothing setting for receiving comment notifications for all ideas a user has voted or commented on, please allow the ability to subscribe to certain ideas for comment notification (similar to forum thread subscription).

    When a user comments on an idea, they would (by default) be subscribed to follow-up comments on that idea.

    95 votes

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    16 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Customize NPS widget message

    "Was this page helpful" is something that we would like to have as a question in Satisfaction widget since we would like to use it for collecting feedback to our single pages on the web. Not for overall product feedback.

    124 votes

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    22 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Ability to send an email satisfaction survey to users

    I received an email today that asked "How would you describe your experience with UserVoice?" where all I had to do was click one of 4 links inside the email and my survey answer was recorded.

    I asked about it and Andrew Moyer told me it's an internal system that you're not planning on releasing as a feature of UserVoice? Why not? It's a slick user feedback tool which definitely falls in your wheelhouse!

    63 votes

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    6 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Canned responses for suggestion status updates

    Have canned responses you can choose from updating the status of an idea, or automatically recommended if you use a certain status.

    27 votes

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    1 comment  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Pivotal Tracker integration

    Right now there's no easy way to integrate with Pivotal Tracker without having to build your own external code to make the integration work.

    The integration built by the third party only works with PHP and some admins have had trouble getting it to work even then!

    It would be great if y'all released your own integration, so that we can easily integrate with Pivotal Tracker whether we use PHP, Ruby on Rails etc....

    25 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Export a list of users and their ideas/votes/comments

    You can export a list of users. You can export a list of ideas. But you can't export a list of users with their ideas/comments and votes. It would be super helpful if we could see a list of users, and the ideas each user supports.

    40 votes

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    5 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
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    Claire Talbott responded

    Hi everyone! First, I want to apologize for the delay in an update here. Leaving an idea in “started” for two years is not clear or transparent communication with you, our customers! We are not currently working on a feature that allows you to export users with their ideas, votes, comments and requests. So we are going to move this idea back to “no status” for now. Please, continue to share your thoughts around this idea. This isn’t a “no.” But we do want to be upfront, though, that this is not currently on our Roadmap. Since this idea was created, we’ve released two features that could help with some of the paint points shared around this idea, and we want to share those. 

    The Analysis Export lets you export a list of ideas and their supporters: Measure the Impact of Ideas with the Analysis Export

    The Users export…

  7. Intercom Integration

    It would be great to integrate with Intercom so that I can better keep track of all user interactions. I have separate conversations with registered users on Intercom and UserVoice, which can get a little confusing.

    I love how UserVoice keeps track of the users' actions (votes, comments, etc.) but having the ability to align that with the community messages and interactions I am having on the Intercom platform would be amazing.

    92 votes

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    8 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Allow multiple categories per idea

    sometimes user ideas overlap with different categories.

    57 votes

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    5 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Allow users to subscribe to forum updates

    A customer has a group of folks that visit his site and give feedback. However, they only get feedback when they are notified there is a new idea to give feedback on (more of a collaboration tool really).

    Allowing users to subscribe to specific forums where new ideas are posted would greatly help in this case.

    60 votes

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    9 comments  ·  Customer Communication  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Allow users to recommend which ideas should be merged together

    On our board there are many duplicate ideas suggested. We have an admin who can manually merge them, but users don't know that and frequently simply leave comments on the new idea saying "vote here instead!" Allowing users to flag a possible dupe (ideally with a link) would bring them to our admins attention and reduce the duplication of effort.

    82 votes

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    14 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Asana Integration

    Asana is THE most awesome task management tool for teams.

    Prioritized product features in Asana could be added to UserVoice automatically, allowing users to vote, discuss, and get updates on them.

    Tickets could be posted and managed from Asana, where our team manages everything from product management, google docs, business planning, fund raising, idea boxes and a list far too long to mention here!

    49 votes

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    5 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Rally Integration

    Integrate with Rally so that UserVoice ideas can be promoted to Rally backlog. Keep Uservoice idea and Rally backlog item synchronized bidirectionally.

    22 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Create a widget template that can be used with multiple forums.

    We have multiple forums each with their own customized widget. It would be nice if we could create a single widget template that can be used for all forums.

    16 votes

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Ability to preview custom design, html and css changes before displaying them publicly

    A customer would like the option to not publicly display custom design changes until he has finished them. With that said, a save but don't publish option would be great as well as a preview option.

    47 votes

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    5 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Public Roadmap

    I would like to be able to order things that we're planning to do into a public roadmap of sorts that can show on the UserVoice portal. Ideally I'd like to group items into buckets so we can show what we're working on at a high level, with detailed items shown if you dig into a bucket, but serial priority would work initially.

    280 votes

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    10 comments  ·  Roadmap  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Be able to export comments with ideas

    Right now you can only export comments with the general export. And those comments are in a separate file.

    It would be ideal if admins could export ideas along with comments. This would save time (not have to match the two up), and make it much simpler when reviewing exported data.

    26 votes

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    0 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Integrate with Bugzilla bug tracker

    Please provide a plug-in, widget, connector (you get the picture) to have suggested ideas posted to Bugzilla when they are set to planned (or other Admin trigger). key return messages (not comments as they are too common) would get posted to user voice when the ticket in Bugzilla satisfies some event (like verified, or closed when released, etc.) so that the Uservoice idea is flagged automatically.

    15 votes

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    0 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 107 votes

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    8 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Ability to remove users access to a private Forum when pulling up their profile after a search

    You can remove a user's access to a specific private Forum only if you're viewing the list of users for that Forum.

    If an Admin searches for a specific user, they don't have the option to control their Forum access from that profile view.

    For a small Forum, with a limited number of users, this isn't a huge deal. But if an Admin has over a 50 users on a Forum, this gets tedious (and takes too much time).

    Ideally, if an Admin searches for a user, when they open the profile, they should have the option to remove the…

    16 votes

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    2 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Trello Integration

    They have a REST API - we use Trello to manage sofware projects & it would be nice if userVoice was able to create items in Trello automatically.

    38 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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