General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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Add place to post guidelines, instructions for a forum. Want to be able to post announcements and guidelines for the forum. While you can add some content in the welcome or forum message, these distract from user engaging with the forums.
Would like to be able to post rich content that displays within the overall UV experience.
3 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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ClientSuccess Integration Have an integration with ClientSuccess to make it easier for Customer Success to capture feedback.
3 votes -
Make code available as npm packages npm package for the widgets.
2 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Report on response rate for NPS It would be helpful to know how many users were prompted with the NPS survey during a given time frame vs. how many ratings were actually submitted.
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Export unique labels separately Right now, when you use the analysis export, the labels are lumped in the same cell.
This makes it difficult for admins to create reports around labels.
1 vote -
2 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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3 votes
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16 votes
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Show user's UserVoice activity at the contact, account, and opportunity level in Salesforce By having user feedback from UserVoice logged in a field in Salesforce ( SFDC ) they'll be able to run their own custom reporting easier, both in SFDC and third party analytics tools that are already being used with SFDC (like Segment.io)
70 votes -
Have a feature view for executives Have a view of features for just executives where they can play around with what their PMs are saying are impacts to see how that changes priority if they want to evaluate the feature as a lower level effort or different impact without altering the standard copy
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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4 votes
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Show categories even if they contain completed or no suggestions If a category in a forum on the web portal doesn't contain any open suggestions, it doesn't appear.
If a user is trying to see completed suggestions in this category (without searching) they aren't able to.
4 votes -
Allow agent to Change email address Zendesk Sidebar It isn't possible to edit the email address that is autopopulated in the Zendesk Contributor sidebar. Would like for the support agent to change the email for the contributor.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Do not require hh;mm:ss in date field in UI for editing features Seems a bit much to have to fill in the hh:mm:ss fields.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Don't use uvts cookie in widget until user opens the widget When a user loads a page where the UserVoice widget code is embedded, a utvs cookie is immediately set.
While this cookie is GDPR compliant and contains no PII, some customers would prefer that cookie not be set unless the user opens the widget.
4 votes -
1 vote
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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track users by phone number Instead of requiring email addresses, allow us to track them by phone number as well
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Zapier event for upvotes I'd like to have you provide a hook to Zapier when ideas are upvoted. I have new ideas being posted to Slack via Zapier, but I lose sight of existing ideas that are trending...
3 votes -
Sidebar push parent page content over When capturing feedback on a page, the Sidebar at times covers up relevant content. would be ideal if it pushed the parent page content over, or wrapped to the sidebar.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Edit customer requests in the sidebar I want to be able to edit captured feedback from a user in the sidebar.
Often users come back with more details, and I want to add that quickly from this sidebar, vs. having to open the idea in the forum and edit it.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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