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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. The translated UV widget should map to the feedback forum that is translated to the same language

    We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.

    We met with a UV rep twice before implementing the translated widget…

    6 votes

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  2. Allow anonymous suggestions

    Don't require users to enter an email address when posting suggestions or comments on specific forums.

    8 votes

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    2 comments  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this!

    A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.

    We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.

    Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.

    While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!

  3. Remove deleted VSTS items from Suggestion in UserVoice

    If you have a VSTS item linked to a Suggestion in UV, then you delete the item in VSTS, it still shows on the suggestion in UV.

    3 votes

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  4. Add tags to VSTS work items when creating from UserVoice

    I'd like to be able to add a tag to an item when it is posted to VSTS.

    2 votes

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  5. 2 votes

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  6. SFDC Feedback & Opportunity Integration doesn't work with Salesforce Professional edition

    Please make the Salesforce Connector compatible with Salesforce Professional Edition.

    1 vote

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  7. Include leads in Salesforce customer traits sync

    Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.

    5 votes

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    Hey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.

    https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview

  8. Site Customization Templates

    Provide several easy to use templates to customize your UserVoice site without having to use CSS/HTML.

    15 votes

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    1 comment  ·  Web Portal  ·  Admin →
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  9. Show User & Account custom field data in the suggestions grid

    Show User & Account custom field data in the suggestions grid. Right now you can segment on the data; however, you can't see any of the data in the suggestions grid.

    I understand that the suggestions' grid fields are aggregated, but it would be awesome if there was a way to pull all the data in, not just the three predefined fields, Users, Accounts, and MMR.

    3 votes

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  10. Widget vote is not counted unless I provide an email address, but no error message shows

    When voting on an idea, in the Widget, if I don't submit an email the vote isn't counted. There's no messaging that says this, and email is not denoted as required.

    3 votes

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  11. 3 votes

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    Deferred  ·  0 comments  ·  Admin →
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  12. In Zendesk app, show status of requests captured against it

    It would be helpful if the zendesk ticket could see the status of the request captured against it.

    2 votes

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  13. Connect to multiple Jira projects (1 differente project for each forum)

    Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
    It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.

    11 votes

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    1 comment  ·  Integrations  ·  Admin →
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  14. Allow an account to prioritize the suggestions they support

    Allow an account to see all the requests they support and prioritize them

    2 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  15. 2 votes

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  16. 3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  17. Import Domains for a private forums

    When authorizing domains for a private forum, you must add them one by one in the settings. It would be ideal if admins could import a list of email domains. This is important for an account that needs to import multiple domains for a single private forum.

    6 votes

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  18. search attachments

    When searching feedback, also search text that exists in an attachment

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  19. Don't show admin name on private forum invitations

    In some cases, an admin may not want their personal name tied to private forum invites they are sending out. They may want to add their own signature to have the invite look like it came from a team/group/different admin.

    2 votes

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  20. Provide the ability to search comments within a single topic.

    I want to search existing comments on a topic to avoid posting something if it has already been said. Manually scanning comments is too burdensome if there are many comments (>50, >75, some significant number).

    7 votes

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    1 comment  ·  Ideas  ·  Admin →
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