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General Feedback

How should we improve our feedback and product management tools?
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1081 results found

  1. Pass traits through the SSO token

    For cases where passing user and account traits via the JS SDK isn’t possible, it would be great to be able to pass traits via an SSO token.

    14 votes

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    0 comments  ·  Customer Traits & Segmentation  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 4 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  3. With VSO, add the option to link ideas to Features and Epics as work items

    You can link to backlog items and bugs, but don't have the Work Item type Features and Epics.

    6 votes

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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Custom 404 and error pages

    Ability to customize 404 and other error pages to match branding of main site.

    10 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Bulk actions for managing users

    Such as...

    Bulk block users
    Bulk delete users
    Bulk email users
    Bulk delete forum access/invitations

    27 votes

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    1 comment  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Be able to hide ideas from the web portal without deleting them or marking as spam

    This could be an option on a custom status, "Hide from web portal"

    4 votes

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    0 comments  ·  Web Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Report on and drill into ideas created by channel/input source

    Report on and see which ideas are created from the site, widget, and apps.

    25 votes

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    2 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Be able to import NPS scores with a CSV

    You can use the API to import NPS scores, but not all teams want to do this. Ideally, there would be a way to import NPS scores and qualitative feedback from a CSV file, like you can with user and account traits.

    12 votes

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    0 comments  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
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  9. Add an extra confirmation step to "flag as inappropriate" links

    Currently, it is very easy to accidentally click the "flag as inappropriate" link next to ideas in a list (I have already accidentally done this). It would be nice if there was an extra confirmation (a popup box or something) to confirm that this was the intended action.

    8 votes

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    2 comments  ·  Ideas  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Be able to search SSO Logs

    1. You need to troubleshoot an SSO issue and find a token for a specific user
    2. You have to scroll through every single page of SSO logs to find the one you want.
    3. This is time consuming for admins when troubleshooting an issue, and we spend a lot of time scrolling through logs to find the data we need.
    4. Need to be able to search the logs by email address, username and if possible, GUIDs as well.
    3 votes

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Create UserVoice ideas from VSO work items

    Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.

    However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.

    6 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Integrate with Microsoft Power BI for shared dashboards

    Microsoft Power BI (https://powerbi.com/) allows teams to create powerful internal dashboards from many sources. An integration with UserVoice would allow teams to share UserVoice stats and analytics with other stakeholders and teams.

    22 votes

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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 4 votes

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    1 comment  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  14. aha.io integration

    http://aha.io is roadmapping software for product managers, and an integration between feedback and the aha.io would be great.

    14 votes

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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Ability to customize Widget autoprompt settings

    Being able to adjust the time interval for autoprompts would be an improvement.

    82 votes

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    9 comments  ·  Feedback Widgets  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Team Foundation Server (TFS)/Azure DevOps On-Prem Integration

    Add support for on-premise instances of TFS/Azure DevOps On-Prem, similar to UserVoice for Azure Dev Ops Cloud (https://help.uservoice.com/hc/en-us/articles/360034994894).

    131 votes

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    14 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Microsoft Dynamics CRM Integration

    This integration would actually be two separate components to keep your sales & support teams in beautiful harmony:

    Like our other CRM gadgets, it would give you a real-time view of what information is in Microsoft Dynamics CRM about any user you look at in UserVoice include any pending Microsoft Dynamics CRM Opportunities or Tasks. This means your support team won’t be needing to give them Microsoft Dynamics CRM access.

    The complementing service hook would help push information the other way. Syncing UserVoice support tickets to the correct Microsoft Dynamics CRM Cases record in real-time.

    98 votes

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    7 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Filter ideas based on date range

    When viewing an idea in the admin console, you can see the date it was created. This is sort of helpful, but you still have to count backward to determine the age of the idea.

    It would be helpful if the actual age of the idea was also shown for admins. Like created 2 weeks ago, or 1 month ago, or 2 years ago. This way they can quickly see how old the idea is.

    It would also be helpful if you could then filter ideas based on the age. So you could view all ideas that are 1 month…

    32 votes

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    4 comments  ·  Reports & Exports  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Option to require an email address and message for NPS Ratings

    If a user submits an NPS rating, they aren't required to leave a message or even give an email address. This can be frustrating for several reason...

    For passives and detractors, you want to know why they gave you a low score. Just getting a 0 or 4 doesn't help.

    If they don't give an email address either, you have no way to follow up and ask why.

    6 votes

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    1 comment  ·  NPS  ·  Flag idea as inappropriate…  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  20. Audit log of admin activity on a suggestion

    It would be helpful if you could see a history of how the suggestion was updated and by whom, just like you can with tickets.

    Right now if a suggestion is edited, moved to another forum, has its category or labels changed, etc., there's no history of who made the change, when the change was made, or that a change was even made.

    39 votes

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    3 comments  ·  Users & Permissions  ·  Flag idea as inappropriate…  ·  Admin →
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