General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1228 results found
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Keep log of status updates after merging suggestions When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.
Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.
(The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).
4 votesAfter reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Pass through SAML authentication If a user is already logged in with a customer's identity provider, pass through that authentication to UserVoice.
This is especially important if an account is using SAML and UserVoice authentication together. If that is the case, then end users who log in with SAML, have to click the icon to get logged in.
Ideally, the user would be automatically authenticated if they had already logged in with the customer's identity provider.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Be able to include custom text and links in the Contributor sidebar When using the sidebar, some customers want to be able to include specific instructions for their contributors or links to external resources.
7 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Offer European based servers For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)
5 votes -
Add custom fields for contributors to fill out when capturing feedback from users Allow admins to add custom fields to the Contributor Sidebar, so they can capture additional information on requests captured by their internal teams.
20 votesHi – we have spent time investigating this and talking with many of you, and have decided to defer from building this for the time being. In our conversations with customers, we came across many different use-cases for custom fields and think we could potentially provide better, native support for some of the common use-cases like “priority” or “impact” rather than attempting to solve several problems with this one feature. We may revisit this idea after providing out-of-box support for the most common use cases.
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Integrate Feedback directly with Salesforce events be able to directly pass "events" from SFDC into UV as Ideas.
4 votes -
Improve work flow for creating new forums When creating a forum, it would be nice to go to edit the forum as opposed to jumping into the forum itself.
2 votes -
Release version on completed ideas When an idea is completed I would like to say which version of our product it was addressed in. And also allow customers on our forum to see what is included in each release version.
4 votes -
Default a category in the widget when adding a suggestion Default a category in the widget when adding a suggestion
9 votes -
Automatic management of contributors Automatically create and remove contributors and assign to teams.
6 votesHi there 👋 We are implementing support for SCIM. This protocol will allow you to manage UserVoice access via other user management systems like Okta and ease your team's onboarding and off-boarding processes. Thanks for the feedback, we're excited for this one and hope you are too!
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Automatic triggered notifications and status updates Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.
35 votesHi! Thanks for your interest in this idea. We are currently in the process of looking into this and would love more feedback on the following:
- For setting default idea statuses - would the default status be across all forums or forum specific? Would you also want to set a default message to subscribed users?
- For idea thresholds - How would you want to be notified a threshold has been reached on an idea? Which criteria is most important? (votes, comments, importance scores?)
- Additionally, how would this differ from setting a saved view with advanced filters with vote/comment thresholds?
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Be able to set a customized message on the Private Forum invite email as the default. Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.
7 votes -
See a user's NPS history, not just the current NPS score Would like to see NPS trend (lines) for an individual user both in the Contributor Sidebar as well as in our app (also in salesforce when UserVoice or myself plugs this data in for a contact)
8 votes -
8 votes
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2 votes
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Add more filters to the NPS Report It would be great to see further detail in the nps report. As an example I want to see 1 year vs 2 year customers. I would also like to be able to drill into those 1 year detractor ideas. The more flexibility and insight I can gain the better
4 votes -
Two factor authentication Add a feature that allows admins to require two factor authentication
14 votes -
New suggestions by contributors go through moderator approval I would like to require that new suggestions created by contributors get approved by a moderator before they are public.
16 votes -
Contributor Sidebar Support with Outlook Desktop We would like to be able to use the contributor sidebar within the Outlook Desktop app. However, the contributor sidebar is not completely compatible with Outlook Desktop; When we try to use the Contributor Sidebar with the Outlook browser based experience, the Contributor Sidebar pane does not open within the Outlook browser window, instead the contributor sidebar pops out in a new, different window.
30 votes -
See who has requested a suggestion in the sidebar Where ever we show a count of requests on a suggestion on the Contributor Sidebar, be able to see who has requested it. This way I won't waste time logging a duplicate request.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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