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General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

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1229 results found

  1. Custom 404 and error pages

    Ability to customize 404 and other error pages to match branding of main site.

    10 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  2. Better auditing and bulk actions for managing users and admins

    Such as bulk block users, delete users, delete forum access/invitation, delete admins/contributors, change permissions.

    Filtering would be a plus to help with bulk actions

    40 votes

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  3. Be able to hide ideas from the web portal without deleting them or marking as spam

    This could be an option on a custom status, "Hide from web portal"

    4 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  4. Report on and drill into ideas created by channel/input source

    Report on and see which ideas are created from the site, widget, and apps.

    26 votes

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  5. Be able to import NPS scores with a CSV

    You can use the API to import NPS scores, but not all teams want to do this. Ideally, there would be a way to import NPS scores and qualitative feedback from a CSV file, like you can with user and account traits.

    12 votes

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    0 comments  ·  NPS  ·  Admin →
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  6. Be able to search SSO Logs

    1. You need to troubleshoot an SSO issue and find a token for a specific user
    2. You have to scroll through every single page of SSO logs to find the one you want.
    3. This is time consuming for admins when troubleshooting an issue, and we spend a lot of time scrolling through logs to find the data we need.
    4. Need to be able to search the logs by email address, username and if possible, GUIDs as well.
    3 votes

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  7. Create UserVoice ideas from VSO work items

    Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.

    However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.

    6 votes

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  8. Integrate with Microsoft Power BI for shared dashboards

    Microsoft Power BI (https://powerbi.com/) allows teams to create powerful internal dashboards from many sources. An integration with UserVoice would allow teams to share UserVoice stats and analytics with other stakeholders and teams.

    23 votes

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  9. 4 votes

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    1 comment  ·  Integrations  ·  Admin →
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  10. aha.io integration

    http://aha.io is roadmapping software for product managers, and an integration between feedback and the aha.io would be great.

    16 votes

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  11. Ability to customize Widget autoprompt settings

    Being able to adjust the time interval for autoprompts would be an improvement.

    82 votes

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    9 comments  ·  NPS  ·  Admin →
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  12. Team Foundation Server (TFS)/Azure DevOps On-Prem Integration

    Add support for on-premise instances of TFS/Azure DevOps On-Prem, similar to UserVoice for Azure Dev Ops Cloud (https://help.uservoice.com/hc/en-us/articles/360034994894).

    133 votes

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  13. Microsoft Dynamics CRM Integration

    This integration would actually be two separate components to keep your sales & support teams in beautiful harmony:

    Like our other CRM gadgets, it would give you a real-time view of what information is in Microsoft Dynamics CRM about any user you look at in UserVoice include any pending Microsoft Dynamics CRM Opportunities or Tasks. This means your support team won’t be needing to give them Microsoft Dynamics CRM access.

    The complementing service hook would help push information the other way. Syncing UserVoice support tickets to the correct Microsoft Dynamics CRM Cases record in real-time.

    97 votes

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  14. Option to require an email address and message for NPS Ratings

    If a user submits an NPS rating, they aren't required to leave a message or even give an email address. This can be frustrating for several reason...

    For passives and detractors, you want to know why they gave you a low score. Just getting a 0 or 4 doesn't help.

    If they don't give an email address either, you have no way to follow up and ask why.

    6 votes

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    1 comment  ·  NPS  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  15. Audit log of admin activity on a suggestion

    It would be helpful if you could see a history of how the suggestion was updated and by whom, just like you can with tickets.

    Right now if a suggestion is edited, moved to another forum, has its category or labels changed, etc., there's no history of who made the change, when the change was made, or that a change was even made.

    42 votes

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  16. Subscribe to comments on specific ideas

    Rather than an all-or-nothing setting for receiving comment notifications for all ideas an end user has voted or commented on, please allow the ability to subscribe to certain ideas for comment notification (similar to forum thread subscription).

    When a user comments on an idea, they would (by default) be subscribed to follow-up comments on that idea.

    99 votes

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  17. Customize NPS widget message

    "Was this page helpful" is something that we would like to have as a question in Satisfaction widget since we would like to use it for collecting feedback to our single pages on the web. Not for overall product feedback.

    124 votes

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    22 comments  ·  NPS  ·  Admin →
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  18. Canned responses for suggestion status updates

    Have canned responses you can choose from updating the status of an idea, or automatically recommended if you use a certain status.

    28 votes

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  19. Pivotal Tracker integration

    Right now there's no easy way to integrate with Pivotal Tracker without having to build your own external code to make the integration work.

    The integration built by the third party only works with PHP and some admins have had trouble getting it to work even then!

    It would be great if y'all released your own integration, so that we can easily integrate with Pivotal Tracker whether we use PHP, Ruby on Rails etc....

    25 votes

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    1 comment  ·  Integrations  ·  Admin →
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  20. Export a list of users and their ideas/votes/comments

    You can export a list of users. You can export a list of ideas. But you can't export a list of users with their ideas/comments and votes. It would be super helpful if we could see a list of users, and the ideas each user supports.

    42 votes

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    Claire Talbott responded

    Hi everyone! First, I want to apologize for the delay in an update here. Leaving an idea in “started” for two years is not clear or transparent communication with you, our customers! We are not currently working on a feature that allows you to export users with their ideas, votes, comments and requests. So we are going to move this idea back to “no status” for now. Please, continue to share your thoughts around this idea. This isn’t a “no.” But we do want to be upfront, though, that this is not currently on our Roadmap. Since this idea was created, we’ve released two features that could help with some of the paint points shared around this idea, and we want to share those. 

    The Analysis Export lets you export a list of ideas and their supporters: Measure the Impact of Ideas with the Analysis Export

    The Users export…

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