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General Feedback

How should we improve our feedback and product management tools?
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1301 results found

  1. When setting a status, allow an editable subject field

    Want to be able to edit the subject of status updates, to more effectively communicate with our users.

    2 votes

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  2. Restrict widget implementation to specific URls

    This would make it such that an implemented widget can only function on a predetermined web URl or domain.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  3. Create team dialog show existing team names

    In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.

    4 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  4. 12 votes

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    3 comments  ·  Ideas  ·  Admin →
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  5. Keep log of status updates after merging suggestions

    When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.

    Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.

    (The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    After reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. Pass through SAML authentication

    If a user is already logged in with a customer's identity provider, pass through that authentication to UserVoice.

    This is especially important if an account is using SAML and UserVoice authentication together. If that is the case, then end users who log in with SAML, have to click the icon to get logged in.

    Ideally, the user would be automatically authenticated if they had already logged in with the customer's identity provider.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  7. Be able to include custom text and links in the Contributor sidebar

    When using the sidebar, some customers want to be able to include specific instructions for their contributors or links to external resources.

    7 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  8. Integrate Feedback directly with Salesforce events

    be able to directly pass "events" from SFDC into UV as Ideas.

    4 votes

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  9. Improve work flow for creating new forums

    When creating a forum, it would be nice to go to edit the forum as opposed to jumping into the forum itself.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  10. Release version on completed ideas

    When an idea is completed I would like to say which version of our product it was addressed in. And also allow customers on our forum to see what is included in each release version.

    5 votes

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    1 comment  ·  Ideas  ·  Admin →
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  11. Default a category in the widget when adding a suggestion

    Default a category in the widget when adding a suggestion

    9 votes

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  12. Threshold based notifications and status updates

    Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.

    39 votes

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    We are considering adding the ability to watch Forums/Categories/Ideas and other objects in UserVoice for both notifications and configurations of custom dashboards. This would include the ability to set thresholds for alerting on things like vote counts.

  13. Be able to set a customized message on the Private Forum invite email as the default.

    Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
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  14. See a user's NPS history, not just the current NPS score

    Would like to see NPS trend (lines) for an individual user both in the Contributor Sidebar as well as in our app (also in salesforce when UserVoice or myself plugs this data in for a contact)

    8 votes

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    0 comments  ·  NPS  ·  Admin →
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  15. 2 votes

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  16. Add more filters to the NPS Report

    It would be great to see further detail in the nps report. As an example I want to see 1 year vs 2 year customers. I would also like to be able to drill into those 1 year detractor ideas. The more flexibility and insight I can gain the better

    4 votes

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    0 comments  ·  NPS  ·  Admin →
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  17. Two factor authentication

    Add a feature that allows admins to require two factor authentication

    14 votes

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  18. New suggestions by contributors go through moderator approval

    I would like to require that new suggestions created by contributors get approved by a moderator before they are public.

    17 votes

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  19. Contributor Sidebar Support with Outlook Desktop

    We would like to be able to use the contributor sidebar within the Outlook Desktop app. However, the contributor sidebar is not completely compatible with Outlook Desktop; When we try to use the Contributor Sidebar with the Outlook browser based experience, the Contributor Sidebar pane does not open within the Outlook browser window, instead the contributor sidebar pops out in a new, different window.

    31 votes

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  20. See who has requested a suggestion in the sidebar

    Where ever we show a count of requests on a suggestion on the Contributor Sidebar, be able to see who has requested it. This way I won't waste time logging a duplicate request.

    1 vote

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

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