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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. View Linked Roadmap on List View

    On the Roadmaps & Features List view, I would like to be able to add a column to view which roadmap a feature is on, or filter the list by the different roadmaps I have set up. Some of my roadmaps have many ideas and a list is a bit easier to manage longer lists that the cards on the kanban view.

    1 vote

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  2. 1 vote

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  3. Submit Button of Question Slides Adobe Captivate 12.3

    I am testing my course on scorm cloud. In my course Quiz questions are present. All the Quiz slides are built using default Question slides template provided by Adobe Captivate 12.3. When I retake the quiz and close the course while taking the Quiz. Relaunch the course again, it redirects me to the question slide where I left last time. Then I select the option and try to submit the Quiz. The Submit button gets disabled. I am not able to submit my question.

    1 vote

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  4. Need a method to have activity and urgency score be calculated for only a specific segment

    Right now, Activity and Urgency scores are calculated using all voters/accounts associated with a particular idea. We need a way to show urgency and activity for a particular segment. I imagine this would be a must-have requirement for anyone wanting to do any deeper analysis on different client types, regions, etc.

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  5. Provide cheaper plans and gain more customers.

    Provide a free plan for charities & nonprofits to use, as $39/month is not affordable.
    Provide a cheaper plan for very small businesses (e.g. $120/year).
    You are only targeting very large corporations and missing out on other organizations with smaller budgets.

    The people using UserVoice in these cheaper plans may refer higher-paying businesses as well.

    So disappointed you are taking away the free plan for charities. This does not look good on your company. What happened to CSR? The least you could do is allow charities to use your platform for free, if you're not going to take any other…

    1 vote

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  6. Unlink Completed Ideas from Roadmap Features

    If I have a feature on my roadmap with multiple ideas linked to it, and then mark some of those ideas as Completed, I would like those ideas to be unlinked so I can see the demand and feedback for the remaining ideas. This would be useful for feedback around a topic that our users have extensive thoughts about.

    For instance, if I were a pizza company and the feedback was for new topping ideas, I might have a feature for all the new toppings to get a feel for the demand out there to add toppings to our menu:

    1 vote

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  7. Idea Status Dashboard by Client/Account

    Would like to see accounts by idea status, by year, and total released % from total account ideas.

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  8. 1 vote

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  9. Show assigned features on the idea export

    We would like to be able to see which features an idea has been tagged against within the Idea exports.

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  10. salesforce objects <> UserVoice Ideas

    We have multiple sales force custom object that can collect Customer feedback/comment that can contain potential product enhancement request that should be use to create an Idea in Uservoice.

    NPS surveys
    Risks
    Meetings
    Notes
    All these may contain comments from the customer and we would like an easy way for a CSM to extract the data from the comment create an idea and then link the idea back to the Salesforce object with a 2 way links. Allowing CSM to move from Salesforce to UV and Product managers to trace the idea source back to the Salesforce object with the…

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  11. Custom Dashboard with selected accounts

    1) I would like to be able to search based on the user name - to see the user specific comments / voting / creation of ideas

    2) i would also like to be able to save a view / dashboard of several clients. I have 13 accounts that i manage as CSM, i would like a dashboard that can track my clients activities in Idea Lab

    1 vote

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  12. stack rank ideas by importance

    Placing a importance high, med, low is great. But too often you get individuals that will rank everthing as "high" to force a priority on their ideas. Ideally it would be great if there was a way for product management to select a set of ideas and ask customers to stack rank them or assess priority of each idea based on a pool of points.

    There are many techniques out there that help support this. For example, instead of stack ranking. Give every voter 100 points and ask them to apply those points to a group of ideas. This could…

    1 vote

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  13. keep email addresses in cc/bcc when added

    In Tickets, keep any additional cc email addresses if you leave the screen: Multiple times I have added cc email addresses, leave the ticket to view something else, come back and send the email, only to realize those cc's were removed when I left the screen. Suggesting they stay added even if you leave the ticket.

    1 vote

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  14. Add Labels when Submitting Ideas via Slack

    An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)

    1 vote

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  15. Bi-directional linking

    We'd like to have bi-directional linking between our ESO support channels and uservoice: e.g. when submitting a new idea to UV through the "send to uservoice" bot, link the Slack thread to UserVoice and post the UserVoice link to the thread).

    1 vote

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  16. Highlight the open level

    In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.

    1 vote

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  17. Improve clarity and speed of portal Idea Search

    The user reported a problem here:
    https://illustrator.uservoice.com/forums/333657/suggestions/35516884

    As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.

    1 vote

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  18. Persist search text in idea title - zendesk widget

    Not sure how much attention you are giving your zendesk widget, but -
    Currently, when you search for a uservoice idea and can't find an appropriate idea, you have the option to click "Create new idea". However, this causes you to lose the text you've typed in the search box. I wish the text you've searched for carried over to the idea title!

    1 vote

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    We'll be improving the feedback capture experience in Zendesk and other popular tools as we roll out our new Feedback Capture Chrome Extension in the coming weeks.

  19. Expand the Labels Dropdown Filter

    The label dropdown filter is needlessly small. Can we expand it down a bit more on the page? See attached.

    1 vote

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  20. Admin View Only Permission

    Admin view-only permission should be named something else, such as "viewer". The term "admin" can be sensitive to a company security requirements. There should be an additional license name between contributor and admin.

    1 vote

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