General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1236 results found
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Do not require an external id on users and accounts Not everyone has an id for a user or an account. Have it as optional
5 votesHi everyone,
Thank you so much for your feedback around this. A unique ID is what allows you to map and update user and account data in UserVoice. This also lets you connect multiple external user and accounts to a single UserVoice user.
While we are declining this idea, we have also rolled out a new feature for accounts which might prove useful. We automatically generate accounts based on user’s email domains. Learn more in the last section of this article: https://feedback.uservoice.com/knowledgebase/articles/1142125/
Thank you for taking the time to share your use cases around this. We do appreciate your input!
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Add account import to users tab Give the option to do an account import when you are on the user tab and vice versa
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Column headers for account fields on import templates should be the same The account column headers from the template should be the same on both the user template and account template.
On the user template everything for account starts with account. for obvious reasons, but then if you are stripping down to just add account info, you have to go back to your file and rename all your columns.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Sidebar: Refresh the users found on the page When I navigate to a new page while having the sidebar open, I want the sidebar to refresh the users it has found on the page. Currently, I have to close the sidebar for it to search the page again.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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VSO: Add feature to select team when creating a new work item With the current VSO integration, UserVoice can only create new work items at the team collection level, which some setups of VSO will not support.
The integration needs a way to let admins create work items at the team permission level.
2 votes -
Increase idea description character limit The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.
1 voteThank you for your feedback around this. Our Product team discussed this and decided this is not a product priority at this time.
We do recommend if users are posting longer ideas, to look at using our idea attachment feature to attach additional data to an idea.
We will leave this idea open for voting, and if we start to hear from more customers around this, we will consider revisiting.
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Select if Contributors will be using the Sidebar as a bookmark or within Zendesk When inviting contributor users, I want to denote that they will be using the Zendesk app, so that they receive the proper instructions for set up. They do not need to set up a bookmark.
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Export all users who have been active for a specific time frame Be able to export a list of users who have supported ideas, commented or created ideas in a specific time frame, so admins can measure user engagement month over month.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement at this time.
You can use our Analysis Export to get an export of all ideas and supporters on ideas for a specific time frame, but that would not include users who commented, so not quite what you are requesting with this idea. You can learn more about the Analysis Export here: https://feedback.uservoice.com/knowledgebase/articles/1083535
Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 vote
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 vote
Hi Everyone,
Thank you for your feedback on this. While we are declining adding this feature, we do limit the types of files that can be added as attachments.
Learn more about accepted file types here: https://feedback.uservoice.com/knowledgebase/articles/39139
If there is a specific file type you are concerned about, please, reach out to support@uservoice.com, and our team will take a look.
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Indicate that a suggestion was flagged by a user When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Add public information from the sidebar When adding support to an idea from contributor sidebar, be able to add public information to an existing idea
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Restrict access to admin sign-in by IP address subdomain.uservoice.com/admin should be able to be restricted to specific IP addresses
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Improve work flow for creating new forums When creating a forum, it would be nice to go to edit the forum as opposed to jumping into the forum itself.
2 votes -
See who has requested a suggestion in the sidebar Where ever we show a count of requests on a suggestion on the Contributor Sidebar, be able to see who has requested it. This way I won't waste time logging a duplicate request.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Be able to search SSO Logs - You need to troubleshoot an SSO issue and find a token for a specific user
- You have to scroll through every single page of SSO logs to find the one you want.
- This is time consuming for admins when troubleshooting an issue, and we spend a lot of time scrolling through logs to find the data we need.
- Need to be able to search the logs by email address, username and if possible, GUIDs as well.
3 votes
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