General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1319 gevonden resultaten
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Individual customer feedback portal Allows a customer to submit their own ideas and get statuses back on those, but they're not able to see other ideas.
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Urgency Score Summary or Tool Tip Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.
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User Permissions Configuration for Internal Status Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.
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"Recent Customer Activity" (on exports) should respect the activity filter in place When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days
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Link Related Ideas For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.
Great for helping with clean up purposes, or large idea grids.
6 stemmenWe're working on a variety of use cases for Linked Ideas. We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.
Thank you!
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Option to Stop Closed Ideas from Appearing in Contributor Portal Search Results I would like the option to prevent closed ideas from appearing in my contributor portal idea search results. When an idea is closed, completed, declined, etc, nobody is going to be referring to it anymore. With thousands of ideas in our database, the odds of a search term returning a closed idea is almost a guarantee, making it harder for them to find the best fit among our currently open ideas.
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Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
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idea description templates When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.
I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…
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Carry over support traits into the split idea In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.
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Performance issues Please buy more servers, the pages take forever to load.
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Require Contributor Console Forum Without Default When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?
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View Linked Roadmap on List View On the Roadmaps & Features List view, I would like to be able to add a column to view which roadmap a feature is on, or filter the list by the different roadmaps I have set up. Some of my roadmaps have many ideas and a list is a bit easier to manage longer lists that the cards on the kanban view.
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Client Account Portal Client Account Portal - Would like clients to have their own admin/account portals to manage and appropriately vote on their strategic initiatives from an account level. Would like the admin portal to have permission levels - allowing clients to give visibility to their stakeholders on their ideas, vote on other ideas but not changing the importance level of the idea. This would allow our clients to give more accessibility to their users to submit feedback directly to uservoice (freeing up their time to entering ideas on their behalf) and allow them to have more control on their strategic initiatives.
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Bulk migrating Feedback between Ideas We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.
For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…
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Roadmap Feature Status API Endpoint I'm working on some additional reporting and the data I miss is the history of status updated for roadmap features. It works well for ideas and I can extract it via api, but for features there is no endpoint to be able to extract this data.
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