General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1258 results found
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2 votes
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2 votes
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Add to Idea List from Idea Details Can you also add an option to add an idea to the Idea List from Idea Details screen in the three ... dropdown menu?
1 vote -
Individual customer feedback portal Allows a customer to submit their own ideas and get statuses back on those, but they're not able to see other ideas.
3 votes -
2 votes
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Account & Users Traits in Advanced Filters Allow the use of all Account and User Traits in Advanced Filtering. Currently only Account Name is available.
5 votes -
Urgency Score Summary or Tool Tip Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.
1 vote -
Require category when moving ideas to forums If "require category when creating an idea" is selected for the forum, require the category to be selected when moving ideas to another forum in the admin console.
1 vote -
User Permissions Configuration for Internal Status Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.
2 votes -
"Recent Customer Activity" (on exports) should respect the activity filter in place When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days
1 vote -
1 vote
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Link Related Ideas For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.
Great for helping with clean up purposes, or large idea grids.
6 votesWe're working on a variety of use cases for Linked Ideas. We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.
Thank you!
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Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
1 vote -
stack rank ideas by importance Placing a importance high, med, low is great. But too often you get individuals that will rank everthing as "high" to force a priority on their ideas. Ideally it would be great if there was a way for product management to select a set of ideas and ask customers to stack rank them or assess priority of each idea based on a pool of points.
There are many techniques out there that help support this. For example, instead of stack ranking. Give every voter 100 points and ask them to apply those points to a group of ideas. This could…
3 votes -
idea description templates When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.
I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…
1 vote -
Carry over support traits into the split idea In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.
2 votes -
Performance issues Please buy more servers, the pages take forever to load.
1 vote -
Add extra scrolling in contributor console and extension for small screen sizes Please add scrolling in the feedback capture window in the contributor console and the contributor extension for small screen sizes
1 vote -
Show original idea in Roadmap Feature > Linked Idea Feedback I want to view the original idea in the feedback area of a roadmap feature when I click on the linked idea
Edit: oops, I posted this before finishing my thought, and then put everything else in a comment below. Sorry!
1 vote -
Add Rich Text editor to Features Allow the description (summary) field to support rich text. Bullets, Hyperlinks, stylized text
3 votes
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