General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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493 results found
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Allow .zip file attachments Allow users to attach .zip files to ideas and comments
1 voteWe appreciate your feedback on this!
.zip attachments can contain any file type, and since most browsers immediately download and open .zip files this is a security concern. For this reason, we are not able to allow .zip attachments.
For a list of file types we do support, please, check out our Knowledge Base article: https://feedback.uservoice.com/knowledgebase/articles/39139
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Reactions to status updates should be optional Provide a way for users to disable reactions on status updates.
3 votes -
Export external accounts to CSV You can export all users from UserVoice from the "Users" tab, offer the ability to export all accounts from the "Accounts" tab.
3 votes -
Update the total amount of subscribers who will recieve a notification of a status update when you change subscription status On a suggestion with supporting users, if you click to update the status we will show a number X, "Email X subscribers".
If you click into a user's request (who is not subscribed) and click the checkbox to make them a subscriber/receive notifications, the number X will not change as expected.
1 vote -
Solicit NPS scores based on completion status Solicit NPS scores when ideas are completed from users that are subscribed to the idea
1 vote -
Login Analytics Ability to know what % of team members and end users are in UserVoice at a given cadence.
1 vote -
Set comment notifications based on number of comments Allow admins (or users) to setting limits such as send a notification when an idea gets more than 5 comments.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Email response to reactions on status update Provide a feature where product teams can gain context from users that give a thumbs down, downvote, negative reaction to a status update
2 votes -
Report on response rate for NPS It would be helpful to know how many users were prompted with the NPS survey during a given time frame vs. how many ratings were actually submitted.
3 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
7 votes -
Increase idea description character limit The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.
1 voteWe haven't seen enough of a need for this to warrant a change to the model.
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Don't default merge notifications to be enabled When you merge ideas, the checkbox to notify users is always on by default: https://d.pr/i/N6bM08
This should be off.
1 vote -
'View only' permission for the internal roadmap View only permission for users to see the internal roadmap
0 votes -
Add specific emails for private forum, without sending them an invitation We would like to add end-users to a private forum, without having to send them an invitation from UserVoice, but instead just linking the private forum in our comms.
2 votes -
Enhance the idea search capability in the Zendesk integration Enhance the search idea field within the Zendesk integration, allow users to search ideas by keywords and allow system to find ideas with similar terms, or include account name in search
1 vote -
Have Sidebar bookmark name include domain When adding the contributor sidebar bookmark, have the domain name in the bookmark name so it can be distinguished if there are users in multiple domains
1 voteThis functionality is no longer needed, as the new feedback capture extension allows for multiple domains in a single extension installation.
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Urgency Score Summary or Tool Tip Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.
1 vote -
Sort by Plan field (column) in UserVoice Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.
1 vote -
Show which Forum an idea was posted in the Slack Integration Customers with multiple forums using the Slack integration, want to see which forum the idea was posted to when it's pushed to Slack.
This way they can see at a glance, where users are posting and don't have to click out each time.
1 voteHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration provides the context of what Forum and Category and Idea was posted in.
Thanks.
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In-app Widget Push Communications In-app widget to allow us to communicate our changelog as well as other updates to users in our application. We see it as an effective way to close the loop on feedback received from our users, so ideally being able to capture the feedback, illustrate the roadmap, and communicate upcoming changes (as well as facilitating feedback like NPS) all from UserVoice would be ideal.
1 vote
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