General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1323 results found
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Option to Stop Closed Ideas from Appearing in Contributor Portal Search Results I would like the option to prevent closed ideas from appearing in my contributor portal idea search results. When an idea is closed, completed, declined, etc, nobody is going to be referring to it anymore. With thousands of ideas in our database, the odds of a search term returning a closed idea is almost a guarantee, making it harder for them to find the best fit among our currently open ideas.
2 votes -
Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
1 vote -
idea description templates When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.
I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…
1 vote -
Carry over support traits into the split idea In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.
2 votes -
3 votes
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Performance issues Please buy more servers, the pages take forever to load.
1 vote -
Require Contributor Console Forum Without Default When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?
3 votes -
View Linked Roadmap on List View On the Roadmaps & Features List view, I would like to be able to add a column to view which roadmap a feature is on, or filter the list by the different roadmaps I have set up. Some of my roadmaps have many ideas and a list is a bit easier to manage longer lists that the cards on the kanban view.
2 votes -
Bulk migrating Feedback between Ideas We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.
For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…
3 votes -
2 votes
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Remove Unmerged Ideas from Main Idea Feed When I unmerge an idea from another one, I don't want to see it in the old idea's feed anymore. It clutters up the feed with inaccurate and confusing data and on ideas with lots of activity, the more entries that are on the page, the more glitchy the feed gets. I understand the need to have a log of activity, but it's not useful, and potentially misleading, to still see unmerged ideas being displayed.
1 vote -
Admin View Only Permission Admin view-only permission should be named something else, such as "viewer". The term "admin" can be sensitive to a company security requirements. There should be an additional license name between contributor and admin.
2 votes -
Idea Creation Date Should Include Future Dates I recently noticed the update to the Advanced FIlters, more specifically the Idea Creation Date Selector. While I enjoy the new format, I do wish we were able to select future dates again. This allows us to save specific filters that include the entire year as opposed to haveing to frequently update the filter.
1 vote -
Change unsubscribe behavior to apply to specific Ideas Right now, when a user unsubscribes from idea notifications, the selection applies globally rather than to just the idea on which they clicked unsubscribe.
The system should be able to let users unsubscribe from just one idea, without affecting their subscription status on other ideas.
4 votes -
Integration Problem Notifications/Logs Admins aren't aware when an integration has stopped working, it would be great if there could be a notification that is sent to admins so they can fix it
3 votes -
All sign-in options to be shown (no collapsed options) We have multiple SSOs integrated and only 4 options are shown on the login screen when the customer first looks at screen which is confusing to them as they need one of the other options.
Can we please include more options in the first view, in our case we need all 6 options to be visible, so the customer doesn't think they can't login
The current text for more sign-in options mostly goes unnoticed
2 votes -
Show assigned features on the idea export We would like to be able to see which features an idea has been tagged against within the Idea exports.
2 votes -
salesforce objects <> UserVoice Ideas We have multiple sales force custom object that can collect Customer feedback/comment that can contain potential product enhancement request that should be use to create an Idea in Uservoice.
NPS surveys
Risks
Meetings
Notes
All these may contain comments from the customer and we would like an easy way for a CSM to extract the data from the comment create an idea and then link the idea back to the Salesforce object with a 2 way links. Allowing CSM to move from Salesforce to UV and Product managers to trace the idea source back to the Salesforce object with the…2 votes -
Idea Submitter Visible in the Admin Console Ideas View Good Evening,
I can't see a way to surface the 'idea' submitters details (i.e. name or email address) in the admin console ideas view. It would be a great add on features as we could sort by this parameter. Thank you2 votes -
Make Idea Details Scrollable on Small Screens When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.
2 votes
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