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General Feedback

How should we improve our feedback and product management tools?
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1287 results found

  1. Allow admins/contribs to unsubscribe or subscribe users AFTER creation

    Create a toggle to allow admins to manually update a subscription status for a user on an idea.

    3 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  2. Link to individual Ideas per Pain Point

    Add links to the Value to Users and Pain Points section of the report that show which idea these sections pertain to. I really like that it shows the full idea list, however in cases where its not one feature or enhancement it would be helpful to see which pain points apply to which idea.

    3 votes

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  3. Impact Report Summary Improvements

    The Impact Report summary at the start of the report assume that all ideas are tied to one feature v. the potential for multiple features or solutions when using more than a couple ideas or when the ideas grouped are larger concepts.

    Reiterating the desired state would be to use this to define from many ideas what the features might be to release v. I have a feature and I'm selecting the ideas that already tie to that idea.

    3 votes

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  4. Run a historical sync on the SFDC Connector when you update a field in the config

    When you update the config for the SFDC Connector, the changes will only affect new Accounts, and Accounts modified after the changes. It would be useful if the field was updated for existing Accounts in the next sync.

    3 votes

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  5. Embed NPS Widget

    Be able to embed the NPS widget while using the identify function.

    3 votes

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    Gathering Feedback  ·  0 comments  ·  NPS  ·  Admin →
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  6. Firefox support for Contributor Extension

    I would like Firefox to be supported for the contributor extension. I use Firefox exclusively at work because I am one of the people who tests our product on Firefox to make sure we're creating a platform that works across the most common browsers. While it seems a small issue, is actually one of the biggest reasons I don't use your product more often

    3 votes

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  7. Allow SFDC Connector Auth Update Without Deleting The Config

    You have to delete your Connector configuration if you need to update/change the auth. It would be great if the config was saved or if the auth was decoupled from the wizard so that you can easily update the auth without having to delete it entirely.

    3 votes

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  8. 3 votes

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  9. 3 votes

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  10. Allow Label creation/editing to be separate permission so that it can be assigned to admins without giving them Settings privileges

    We have a lot of admins (in 100s) and need to give them the ability to create/edit/assign/unassign labels. But we can't today as that would give them Settings access as well. We need to de-couple this functionality access as we wouldn't want 100s of admins to have access to editing configuration settings

    3 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  11. Custom Dashboard with selected accounts

    1) I would like to be able to search based on the user name - to see the user specific comments / voting / creation of ideas

    2) i would also like to be able to save a view / dashboard of several clients. I have 13 accounts that i manage as CSM, i would like a dashboard that can track my clients activities in Idea Lab

    3 votes

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  12. Add Rich Text editor to Features

    Allow the description (summary) field to support rich text. Bullets, Hyperlinks, stylized text

    3 votes

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  13. 3 votes

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  14. Individual customer feedback portal

    Allows a customer to submit their own ideas and get statuses back on those, but they're not able to see other ideas.

    3 votes

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  15. Bulk migrating Feedback between Ideas

    We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.

    For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…

    3 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  16. Roadmap Feature Status API Endpoint

    I'm working on some additional reporting and the data I miss is the history of status updated for roadmap features. It works well for ideas and I can extract it via api, but for features there is no endpoint to be able to extract this data.

    3 votes

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  17. Integration Problem Notifications/Logs

    Admins aren't aware when an integration has stopped working, it would be great if there could be a notification that is sent to admins so they can fix it

    3 votes

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  18. Autosave drafts of comments/notes/messages

    To have an autosave feature for admin console when managing ideas

    3 votes

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  19. API endpoint to unassign seats

    Hello Team,

    Currently there's an API endpoint that allows you to deactivate a user. Since most of the time this action is done when terminating a user it would be great if you could create a billing endpoint that allows you to remove seats so that you could automate user offboarding altogether.

    3 votes

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  20. Add reach as a filter condition

    Using the advanced filter it is possible to create an ideas grid view filtered on aspects such as number of votes or number of accounts, e.g. show me all ideas which have more than 10 accounts associated with it. However there is no option to filter by Reach and so you cannot build a view that says show me all ideas where the reach is > $1m. An idea may have lots of votes and/or lots of accounts who need it, but we often want to look at addressing ideas that have the largest reach but are unable to do…

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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