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General Feedback

How should we improve our feedback and product management tools?
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1302 results found

  1. Enhanced Contributor Dashboard with Regional & Client Filtering

    Reduce admin manual exports by enhancing the Contributor Console for regional / industry client teams with intuitive filters by countries, and regions, enabling self-serve analysis of product feedback.

    1. Regional & Country Filtering: Allow users to filter ideas by country or region to see localized feedback trends.
    2. Client-Specific Insights: Enable filtering by company with ideas and its vote count, as well as its supporters, to understand client-specific needs and priorities.
    3. Trend Analysis: Display vote trends over time to assess ongoing relevance and impact of past improvements.
    4. Status & Category Filters: Allow users to filter ideas by public status and subforums to…
    3 votes

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  2. Filter simple text custom fields

    Add text filtering options to allow filtering of simple text, url, and/or multi-line text.

    Use specific criteria like "Equals", "Does not equal", "Begins with", or "Ends with".

    3 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  3. Filter by importance ratings (admin grid)

    Using advanced filters, filter the view to show only ideas that received a specific importance rating.

    3 votes

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  4. Allow admins/contribs to unsubscribe or subscribe users AFTER creation

    Create a toggle to allow admins to manually update a subscription status for a user on an idea.

    3 votes

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  5. Link to individual Ideas per Pain Point

    Add links to the Value to Users and Pain Points section of the report that show which idea these sections pertain to. I really like that it shows the full idea list, however in cases where its not one feature or enhancement it would be helpful to see which pain points apply to which idea.

    3 votes

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  6. Impact Report Summary Improvements

    The Impact Report summary at the start of the report assume that all ideas are tied to one feature v. the potential for multiple features or solutions when using more than a couple ideas or when the ideas grouped are larger concepts.

    Reiterating the desired state would be to use this to define from many ideas what the features might be to release v. I have a feature and I'm selecting the ideas that already tie to that idea.

    3 votes

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  7. Run a historical sync on the SFDC Connector when you update a field in the config

    When you update the config for the SFDC Connector, the changes will only affect new Accounts, and Accounts modified after the changes. It would be useful if the field was updated for existing Accounts in the next sync.

    3 votes

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  8. Embed NPS Widget

    Be able to embed the NPS widget while using the identify function.

    3 votes

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    Gathering Feedback  ·  0 comments  ·  NPS  ·  Admin →
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  9. Allow SFDC Connector Auth Update Without Deleting The Config

    You have to delete your Connector configuration if you need to update/change the auth. It would be great if the config was saved or if the auth was decoupled from the wizard so that you can easily update the auth without having to delete it entirely.

    3 votes

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  10. 3 votes

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  11. 3 votes

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  12. Allow Label creation/editing to be separate permission so that it can be assigned to admins without giving them Settings privileges

    We have a lot of admins (in 100s) and need to give them the ability to create/edit/assign/unassign labels. But we can't today as that would give them Settings access as well. We need to de-couple this functionality access as we wouldn't want 100s of admins to have access to editing configuration settings

    3 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  13. Require Contributor Console Forum Without Default

    When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?

    3 votes

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  14. 3 votes

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  15. Individual customer feedback portal

    Allows a customer to submit their own ideas and get statuses back on those, but they're not able to see other ideas.

    3 votes

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  16. Bulk migrating Feedback between Ideas

    We need an easy way to fully and quickly move the feedback from one Idea to another without having to refer back to the old Idea.

    For example, we had an Idea for a request to bring back a running timer widget on our mobile apps. We did the work for iPhones, but we didn't do it for Android yet. So we want to split the feedback along those lines, so I have an idea for iPhones that I am marking as "launched" with an internal label and an idea for Android that I am marking as "in development" using…

    3 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  17. Roadmap Feature Status API Endpoint

    I'm working on some additional reporting and the data I miss is the history of status updated for roadmap features. It works well for ideas and I can extract it via api, but for features there is no endpoint to be able to extract this data.

    3 votes

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  18. Integration Problem Notifications/Logs

    Admins aren't aware when an integration has stopped working, it would be great if there could be a notification that is sent to admins so they can fix it

    3 votes

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  19. Autosave drafts of comments/notes/messages

    To have an autosave feature for admin console when managing ideas

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  20. API endpoint to unassign seats

    Hello Team,

    Currently there's an API endpoint that allows you to deactivate a user. Since most of the time this action is done when terminating a user it would be great if you could create a billing endpoint that allows you to remove seats so that you could automate user offboarding altogether.

    3 votes

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