General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1302 results found
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Be able to customize wording and flow for collecting consent Companies want to be able to customize the wording and flow for collecting consent to better align with internal requirements for GDPR.
4 votes -
Make timestamps optional for date custom fields Some people don't use times for the "date" custom field type. They only want to use a date. It introduces noise and can make it harder to glean information from the custom field as it appears in the admin console.
4 votes -
See which internal member will be notified for internal status When setting an internal status, you have the ability to email team members. It would be nice to be able to quickly see which team members would be notified.
4 votes -
Add custom User & Accounts fields to the NPS export You can pass in custom fields for user and accounts, but when exporting NPS ratings, only standard User and Account fields are included. It would be ideal for the custom user and account fields to also be included.
4 votes -
Show User & Account custom field data in the suggestions grid Show User & Account custom field data in the suggestions grid. Right now you can segment on the data; however, you can't see any of the data in the suggestions grid.
I understand that the suggestions' grid fields are aggregated, but it would be awesome if there was a way to pull all the data in, not just the three predefined fields, Users, Accounts, and MMR.
4 votes -
Show categories even if they contain completed or no suggestions If a category in a forum on the web portal doesn't contain any open suggestions, it doesn't appear.
If a user is trying to see completed suggestions in this category (without searching) they aren't able to.
4 votes -
Allow agent to Change email address Zendesk Sidebar It isn't possible to edit the email address that is autopopulated in the Zendesk Contributor sidebar. Would like for the support agent to change the email for the contributor.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Don't use uvts cookie in widget until user opens the widget When a user loads a page where the UserVoice widget code is embedded, a utvs cookie is immediately set.
While this cookie is GDPR compliant and contains no PII, some customers would prefer that cookie not be set unless the user opens the widget.
4 votes -
Edit customer requests in the sidebar I want to be able to edit captured feedback from a user in the sidebar.
Often users come back with more details, and I want to add that quickly from this sidebar, vs. having to open the idea in the forum and edit it.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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If idea is flagged by a user, show it as flagged even if they refresh the page If a user clicks "Flag this as inappropriate" on the web portal, the link will show as "flagged". But if they refresh the page, they'll be able to click on the "Flag this as inappropriate" link again.
4 votes -
Add support for SAML single logout When a user logs out of UserVoice, log them out of the identity provider as well.
4 votes -
Roll-up numeric custom fields I want to combine custom fields that are numeric so I can see the roll-up across ideas
5 votes -
Ability to link Customer Feedback Directly to Features Once you have a feature that you are considering, it would be helpful to be able to link feedback that is specifically about that feature directly to it, rather than having to find an intermediary idea first.
4 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Integration with mixpanel Have an integration with Mixpanel
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Be able to remove status history on an idea Sometimes the status of an idea changes. For example, the PM team might have started work on a new feature, but then put it back in the backlog and the status is changed from "started" to "planned."
Since users can review the history of an idea on the web portal it could look to them like the product is going backwards and erode confidence.
Admins would like the ability to remove the status history from being accessible users or erase a previous status.
(Note: on the latest version of UserVoice you can edit the status message, but you can't edit…
4 votes -
Quick polls with email blast invites Ability to do quick polls instead of smart polls. It would be even better if I could send blasts for either poll type out to my active users asking them to partake in the poll.
4 votes -
Show suggestions on feature table On the features page, have a column on the features table showing all the linked suggestions' title and description.
4 votes -
Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted. Would it be possible to include date tag to admin replies on main page? We want people to see when the admin update/comment was posted without having to click into the idea.
Today they can see it only if they click on particular idea, but cannot see it right away on main page.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Be able to Change the NPS Question in the Widget based on environment We may not want the company name to be the same for all users or all parts of our product.
4 votes -
Create team dialog show existing team names In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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