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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. Activity Visuals in Suggestions Grid

    Activity trend columns provided a visual for when support was added to suggestion, allowing teams to evaluate patterns over time.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  2. Freshservice Integration

    Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?

    https://freshservice.com/

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  3. Customize UV Terminology

    Be able to change out key UserVoice words ("product," "suggestion," "feedback", "idea","vote", etc.) for more contextual terminology, and wording that is more relevant to a client's specific use case and product

    3 votes

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  4. Disable internal status

    Ability to disable the internal status feature

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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    Hi – thanks for sharing this idea. We’re interested to hear if this is a problem for other customers as well which will help us decide if it is a feature we need to consider building.

  5. Attachment settings per forum

    Make it possible to enable attachments on a per forum basis, rather than as a site-wide setting.

    3 votes

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  6. Option to define custom scoring (1-5) versus NPS

    Our organization does not utilize NPS and uses a 1-5 rating. It would be great to create a custom scoring vs having to do manual calculations on the backend to get our 1-5 rating.

    3 votes

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    0 comments  ·  NPS  ·  Admin →
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  7. Refresh the page after signing in

    If you have only private forums, and a public site, when you sign in, the end user is not presented with the forums they have access to. The home page doesn't display any due to the dynamic sign-in.

    Current users have to refresh the page to see the forums they have access to, on the home page. - This is a poor experience.

    3 votes

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    1 comment  ·  Web Portal  ·  Admin →
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  8. Reactions to status updates should be optional

    Provide a way for users to disable reactions on status updates.

    3 votes

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  9. Field placeholder or Prompt for the Description field

    It is possible to set the field placeholder text for the suggestion title. This is great and allows me to tailor the ask to suit my audience.
    I would like to be able to do the same for the suggestion description field. This would enable me to create a more instructional prompt to guide the user on what to enter into the field.
    Alternatively allow configuring a prompt for the description field (as we have for title).

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  10. Color code features by product area

    It would be awesome if a future iteration of the Roadmap page would allow for color coding of features. In our case, we have multiple product lines represented on the same roadmap and some sort of visual breakpoint would be beneficial.

    3 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  11. Permanently edit account name for accounts automatically generated by email domain

    Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.

    Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.

    3 votes

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  12. Moderation KPI report - turnaround time

    We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.

    3 votes

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  13. Be able to set MRR for users (not just accounts)

    Be able to pass MRR for users, so you can create segments based on User MRR and User Type.

    3 votes

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    Deferred  ·  Jared Shaffer responded

    Thanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.

  14. Add Column Sort to all columns

    make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.

    3 votes

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  15. 3 votes

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  16. Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view

    When logged in as an Admin, viewing Suggestions.
    I find it difficult to know if the comments are "public" or "private"

    This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
    Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.

    3 votes

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    1 comment  ·  Ideas  ·  Admin →
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  17. Be able to choose a page when navigating suggestions

    On a list of suggestions, could we have the possibility to choose a page and to go to the first or the last page of the list.

    This would also help you keep track of where you are, in case you refresh the page you will not be taken back to page 1.

    3 votes

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  18. Make OpenID Connect support V2 of Azure Active Directory

    While UserVoice has support for OpenID Connect, this does not work with V2 of Azure Active Directory. This is problem for non microsoft businesses and MSFT consumer domains that want to use our OpenID Connect feature with Azure Active Directory.

    3 votes

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  19. 3 votes

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  20. See NPS on the Roadmap Grid and Board

    In order to prioritize features based on happy and unhappy customers, NPS is needed in both views for better prioritization.

    3 votes

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    0 comments  ·  Roadmap  ·  Admin →
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