General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1266 results found
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Sync and Display Internal Statuses in Jira As an admin, I'd like the ability to choose between syncing internal OR public statuses instead of just public statuses
3 votes -
Merge Features I'd like to be able to merge Features, similar to how I can merge Suggestions.
While maintaining the roadmap in UserVoice, I noticed that we have duplicative Features. The only way for me to "Merge" them so we don't have two features that are the same idea is to go into each individual suggestion and attach to one of the Features, and then delete the other. This is quite tedious.
3 votes -
Activity Visuals in Suggestions Grid Activity trend columns provided a visual for when support was added to suggestion, allowing teams to evaluate patterns over time.
3 votes -
Freshservice Integration Hi team, Can the following idea please be reviewed. Freshservice Integration. Same functionality as your current Jira integration so tickets within Freshservice can be assigned and synced to specific feedback submissions in the roadmap?
3 votes -
Create NPS Integration with HubSpot Request for an NPS integration between UserVoice and HubSpot so that we can pipe the scores we collect in UserVoice to our HubSpot so that we know our individual user's score.
3 votes -
Customize UV Terminology Be able to change out key UserVoice words ("product," "suggestion," "feedback", "idea","vote", etc.) for more contextual terminology, and wording that is more relevant to a client's specific use case and product
3 votes -
Granular Privacy/GDPR Consent Users should be able to consent to certain uses of their information (product decisionmaking, notifications)
3 votes -
Disable internal status Ability to disable the internal status feature
3 votesHi – thanks for sharing this idea. We’re interested to hear if this is a problem for other customers as well which will help us decide if it is a feature we need to consider building.
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Attachment settings per forum Make it possible to enable attachments on a per forum basis, rather than as a site-wide setting.
3 votes -
Option to define custom scoring (1-5) versus NPS Our organization does not utilize NPS and uses a 1-5 rating. It would be great to create a custom scoring vs having to do manual calculations on the backend to get our 1-5 rating.
3 votes -
Refresh the page after signing in If you have only private forums, and a public site, when you sign in, the end user is not presented with the forums they have access to. The home page doesn't display any due to the dynamic sign-in.
Current users have to refresh the page to see the forums they have access to, on the home page. - This is a poor experience.
3 votes -
Reactions to status updates should be optional Provide a way for users to disable reactions on status updates.
3 votes -
Field placeholder or Prompt for the Description field It is possible to set the field placeholder text for the suggestion title. This is great and allows me to tailor the ask to suit my audience.
I would like to be able to do the same for the suggestion description field. This would enable me to create a more instructional prompt to guide the user on what to enter into the field.
Alternatively allow configuring a prompt for the description field (as we have for title).3 votes -
Color code features by product area It would be awesome if a future iteration of the Roadmap page would allow for color coding of features. In our case, we have multiple product lines represented on the same roadmap and some sort of visual breakpoint would be beneficial.
3 votes -
Permanently edit account name for accounts automatically generated by email domain Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.
Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.
3 votes -
Moderation KPI report - turnaround time We moderate incoming feedback and comments. It would be beneficial to have a way to easily monitor turnaround time on incoming items to make sure our admins are responding in a timely manner.
3 votes -
Be able to set MRR for users (not just accounts) Be able to pass MRR for users, so you can create segments based on User MRR and User Type.
3 votesThanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.
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Add Column Sort to all columns make all columns sortable in Users, Accounts and Ideas. For example, on the Suggestions page, several columns have ability to sort, but not Labels. On the Users page, can click to sort by Last Active Date but not User Type or Account. Please make all columns sortable.
3 votes -
3 votes
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Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view When logged in as an Admin, viewing Suggestions.
I find it difficult to know if the comments are "public" or "private"This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.3 votes
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