General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1267 results found
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Remove irrelevant options from activity feed kabob options When you click the "kabob" option next to an item in an activity feed, you always get the same options.
These include options for converting to a ticket, which is only done on suggestions and not on other objects in the activity feed, such as comments and requests.
The options in the kabob should change depending on the object you are on.
3 votes -
Ability to filter by labels when looking at a user's suggestions though the Users & Accounts list When I am looking at a user's supported suggestions through the user & account's list in the admin portal I would like the ability to filter their supported suggestions by labels.
3 votes -
3 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Date field on Public Statuses so users know when an idea will be completed It will be useful to have a date field on public status updates stating when an idea will be completed. For example, if I apply a status "Started," I would be prompted to enter a date when the idea is expected to be completed.
This provides a concrete date to the user and the user knows exactly when to expect the feature release.
3 votes -
3 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Show requests by contributor in contributor sidebar Instead of only showing top team requests, show number of requests by contributor.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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The data in the admin portal's user sidebar (inspector) doesn't match what the contributor sidebar shows for that user If I view a user profile in the sidebar, their activity summary data is different from the activity summary data that I see in the admin console user inspector. They should match or be clear that they are showing different data. For example, in admin inspector/profile the lightbulb icon shows the number of suggestions that the user created, but in the contributor sidebar the lightbulb shows number of suggestions the users has supported. Also, in the admin user inspector there is a heart showing the number of votes the user has used, which is similar to the number of suggestion…
3 votesHi everyone!
We appreciate your thoughts on this! We’ve moved away from the Inspector Sidebar being a key part of the product as we’ve introduced more features on our Users and Account Pages.
As a result, we won’t be implementing this idea.
Have ideas for ways we can make our User and Account pages even more valuable? Please, tell us!
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Be able to search SSO Logs - You need to troubleshoot an SSO issue and find a token for a specific user
- You have to scroll through every single page of SSO logs to find the one you want.
- This is time consuming for admins when troubleshooting an issue, and we spend a lot of time scrolling through logs to find the data we need.
- Need to be able to search the logs by email address, username and if possible, GUIDs as well.
3 votes -
Segment Importance Ratings by User Groups in Dashboard View Enable the ability to segment importance ratings by user group directly from the dashboard.
2 votes -
Idea Updated timestamp missing corresponding activity The Idea Updated value on many ideas has a timestamp that doesn't match any of the activity listed in the Idea Activity feed. There's a lot of background changes that impact this value.
When sorting Ideas by the Updated field, we're seeing Ideas listed high without any activity making more noise when reviewing activity.
2 votes -
Filter idea grid by deleted date We would like to be able to filter the grid by deleted state and by the date range in which these ideas were deleted
2 votes -
View All 1:1 Replies Similar to an inbox, all 1:1 replies are logged and easily accessible for viewing and follow up.
2 votes -
Automated Impact Report with Theme and Pain Point Detection Run impact reports more automatically—without needing to manually select filters or inputs. Ideally, it could analyze ideas on its own, identify key themes or patterns (like thematizing), and surface common pain points.
2 votes -
Display Flag Reasons and Resolution Details in Grid View Add columns to the grid view to show why an idea was flagged and, if cleared, how the flag was resolved without needing to open the idea details page.
2 votes -
SCIM Default Contributor Role with Manual Admin Assignment Allow SCIM default contributor assignment role on login, with specific admin roles granted manually.
2 votes -
Customize Slack Notification Idea Details Allow settings for including public status, internal status, and urgency score within the idea details that are sent for slack notifications
2 votes -
Exclude Inactive Contacts from Salesforce Connector Sync Optimize contact sync in salesforce connector by preventing the sync of inactive contacts
2 votes -
2 votes
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Enhanced Contributor Dashboard with Regional & Client Filtering Reduce admin manual exports by enhancing the Contributor Console for regional / industry client teams with intuitive filters by countries, and regions, enabling self-serve analysis of product feedback.
- Regional & Country Filtering: Allow users to filter ideas by country or region to see localized feedback trends.
- Client-Specific Insights: Enable filtering by company with ideas and its vote count, as well as its supporters, to understand client-specific needs and priorities.
- Trend Analysis: Display vote trends over time to assess ongoing relevance and impact of past improvements.
- Status & Category Filters: Allow users to filter ideas by public status and subforums to…
2 votes -
Add creator to All Idea list view In the All Idea list view there is no column for who created the idea. This would be a nice addition without having to open up each idea separately.
2 votes
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