General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1253 results found
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2 votes
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Add custom User & Accounts fields to the NPS export You can pass in custom fields for user and accounts, but when exporting NPS ratings, only standard User and Account fields are included. It would be ideal for the custom user and account fields to also be included.
4 votes -
When Roadmap item is completed, automatically set completed status on linked suggestions If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.
8 votes -
1 vote
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Allow anonymous suggestions Don't require users to enter an email address when posting suggestions or comments on specific forums.
8 votesThank you for your feedback around this!
A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.
We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.
Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.
While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!
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Connect to multiple Jira projects (1 differente project for each forum) Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.11 votes -
See NPS on the Roadmap Grid and Board In order to prioritize features based on happy and unhappy customers, NPS is needed in both views for better prioritization.
3 votes -
Sort forums consistently in admin console, web portal, and settings In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.
3 votes -
New Release Report/ Beta Target List Identify accounts for CSMS which might want to be individually notified of a new release or to product which accounts might be interested in a beta.
1 vote -
1 vote
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1 vote
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Referrer URL for votes Please capture the referrer URL of a vote. I see you capture them for Suggestions.
1 vote -
Customize the design of the widget Please provide functionality to customize the widget style so that we can add our own branding, and make the widget look as though it's part of our own product.
54 votes -
When selecting labels, auto select the upper tiers if a lower tier is selected When selecting labels, auto select the upper tiers if a lower tier is selected.
IE
CategorySub-Category
If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.
1 vote
Claire Talbott
responded
Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.
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The translated UV widget should map to the feedback forum that is translated to the same language We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.
We met with a UV rep twice before implementing the translated widget…
6 votes -
Make ability to export user data a permission For GDPR concerns, we'd like to be able to limit which of our admin users can export User Data to a csv. It's a great feature - but represents a compliance concern for our moderators who don't need access to this data.
1 vote -
Please move the ''Mark as Spam'' much lower than the ''Merge'' button from Options It's too easy to accidentally click on it, and then we have to go to Spam to unmark them.
2 votes -
Provide the ability to search comments within a single topic. I want to search existing comments on a topic to avoid posting something if it has already been said. Manually scanning comments is too burdensome if there are many comments (>50, >75, some significant number).
7 votes -
Import Domains for a private forums When authorizing domains for a private forum, you must add them one by one in the settings. It would be ideal if admins could import a list of email domains. This is important for an account that needs to import multiple domains for a single private forum.
6 votes -
Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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