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General Feedback

How should we improve our feedback and product management tools?
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1257 results found

  1. See which internal member will be notified for internal status

    When setting an internal status, you have the ability to email team members. It would be nice to be able to quickly see which team members would be notified.

    4 votes

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  2. 1 vote

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    0 comments  ·  NPS  ·  Admin →
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  3. Ability to add HTML tags to the widget

    The main purpose of this is to:

    • Make a sentence begin on a new line using the <br> tag
    • Insert a link to the description field so that users can go to a support page using the <a> tag
    2 votes

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  4. Ideas visible to Administrators and Contributors only

    Allow suggestions that are not visible by the entire public, but live in a public forum. For example, if a large partner is requesting a feature that would only be available as part of a custom agreement, and the functionality would not be for public use. It's possible to enter this idea in a seperate private forum, but would be easier to just flag the idea itself as internal only.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  5. 2 votes

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  6. Add custom User & Accounts fields to the NPS export

    You can pass in custom fields for user and accounts, but when exporting NPS ratings, only standard User and Account fields are included. It would be ideal for the custom user and account fields to also be included.

    4 votes

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    0 comments  ·  NPS  ·  Admin →
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  7. When Roadmap item is completed, automatically set completed status on linked suggestions

    If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.

    8 votes

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  8. 1 vote

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  9. Allow anonymous suggestions

    Don't require users to enter an email address when posting suggestions or comments on specific forums.

    8 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Thank you for your feedback around this!

    A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.

    We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.

    Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.

    While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!

  10. Connect to multiple Jira projects (1 differente project for each forum)

    Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
    It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.

    11 votes

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    1 comment  ·  Integrations  ·  Admin →
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  11. See NPS on the Roadmap Grid and Board

    In order to prioritize features based on happy and unhappy customers, NPS is needed in both views for better prioritization.

    3 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  12. Sort forums consistently in admin console, web portal, and settings

    In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  13. New Release Report/ Beta Target List

    Identify accounts for CSMS which might want to be individually notified of a new release or to product which accounts might be interested in a beta.

    1 vote

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  14. 1 vote

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  15. 1 vote

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  16. Referrer URL for votes

    Please capture the referrer URL of a vote. I see you capture them for Suggestions.

    1 vote

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  17. Customize the design of the widget

    Please provide functionality to customize the widget style so that we can add our own branding, and make the widget look as though it's part of our own product.

    54 votes

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  18. When selecting labels, auto select the upper tiers if a lower tier is selected

    When selecting labels, auto select the upper tiers if a lower tier is selected.

    IE
    Category

    Sub-Category

    If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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    Claire Talbott responded

    Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.

  19. The translated UV widget should map to the feedback forum that is translated to the same language

    We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.

    We met with a UV rep twice before implementing the translated widget…

    6 votes

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  20. Make ability to export user data a permission

    For GDPR concerns, we'd like to be able to limit which of our admin users can export User Data to a csv. It's a great feature - but represents a compliance concern for our moderators who don't need access to this data.

    1 vote

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