General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1259 results found
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Solicit NPS via Email Ability to trigger NPS surveys to all or a specific segment of customers via UserVoice.
79 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Allow bulk updates of texts in title and description for ideas for multiple forums I would like to be able replace a word or phrase in the title and description fields for ideas within multiple forums. There is no way currently to accomplish this other than manually editing each ideas to change a wording. This can be very painful when you have hundreds of ideas that needs to be changed.
2 votes -
See which internal member will be notified for internal status When setting an internal status, you have the ability to email team members. It would be nice to be able to quickly see which team members would be notified.
4 votes -
1 vote
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Ability to add HTML tags to the widget The main purpose of this is to:
- Make a sentence begin on a new line using the <br> tag
- Insert a link to the description field so that users can go to a support page using the <a> tag
2 votes -
Ideas visible to Administrators and Contributors only Allow suggestions that are not visible by the entire public, but live in a public forum. For example, if a large partner is requesting a feature that would only be available as part of a custom agreement, and the functionality would not be for public use. It's possible to enter this idea in a seperate private forum, but would be easier to just flag the idea itself as internal only.
1 vote -
2 votes
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Add custom User & Accounts fields to the NPS export You can pass in custom fields for user and accounts, but when exporting NPS ratings, only standard User and Account fields are included. It would be ideal for the custom user and account fields to also be included.
4 votes -
When Roadmap item is completed, automatically set completed status on linked suggestions If a Roadmap Item is addressing several Suggestions, implement an option for informing (email notification) at once all suggestions creators.
8 votes -
1 vote
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Allow anonymous suggestions Don't require users to enter an email address when posting suggestions or comments on specific forums.
8 votesThank you for your feedback around this!
A core value of UserVoice is communication, allowing Product Managers not only to hear from users, but communicate back to them around their feedback.
We also help Product Managers when evaluating ideas, not only see how many people want it, but who those people are, enabling them to make data driven decisions.
Anonymous suggestions don’t allow either of those, and aren’t part of our vision for the product at this time.
While we are saying “no” to this particular idea, please keep sharing. We do appreciate you sharing your thoughts and product needs with us!
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Connect to multiple Jira projects (1 differente project for each forum) Currently, the Jira integration settings are defined at the Site/Application level and once implemented, the Jira integration is made visible and accessible to all forums.
It should be implemented at the forum level so that we can have the various forum admins steering the ideas for their own Jira project.11 votes -
See NPS on the Roadmap Grid and Board In order to prioritize features based on happy and unhappy customers, NPS is needed in both views for better prioritization.
3 votes -
Sort forums consistently in admin console, web portal, and settings In the suggestion setting of the admin console, forums are ordered by the number of suggestions in each forum with public forums grouped at the top of the list. On the web portal and in the admin console settings, forums are shown in alphabetical order. It would be helpful to have this order be consistent in all 3 places, or let admins choose their own order.
3 votes -
New Release Report/ Beta Target List Identify accounts for CSMS which might want to be individually notified of a new release or to product which accounts might be interested in a beta.
1 vote -
1 vote
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1 vote
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Referrer URL for votes Please capture the referrer URL of a vote. I see you capture them for Suggestions.
1 vote -
Customize the design of the widget Please provide functionality to customize the widget style so that we can add our own branding, and make the widget look as though it's part of our own product.
54 votes -
When selecting labels, auto select the upper tiers if a lower tier is selected When selecting labels, auto select the upper tiers if a lower tier is selected.
IE
CategorySub-Category
If I choose the Sub-Category label, then the Category level should autoselect. This way no matter if I filter by Category or Sub-Category labels, I will find what I am looking for.
1 vote
Claire Talbott
responded
Thank you for sharing this idea and great feedback on labels! We are looking forward to getting additional feedback on this as well.
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