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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. Get vote count in Jira export

    I love the Jira integration. However, when I export my backlog in Jira, I can't see the number of votes so it makes it impossible to give a top 10 of my customer needs from Jira. We do this from UserVoice and from Jira to compare since Jira contains other information and other sources of client feedback that UserVoice does not. We need the integration to breakdown the link to be able to export the votes and name in different columns.

    6 votes

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  2. Roadmap search for contributor facing roadmap view

    as a end user, I want to search the roadmap (rather than only option being navigating the kanban or filtering by product area. as a end user I want to search (so it searches feature title and description)

    6 votes

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    1 comment  ·  Roadmap  ·  Admin →
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  3. Set default Domains for Accounts

    The (optional) feature we have to automatically generate and assign accounts by email domains is unintuitive and limited to a single domain per account.

    Admins should be able to configure Accounts with one or more domains for users to be automatically assigned. This should be configurable via the Salesforce Connector, CSV import, and a setting in-app.

    6 votes

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  4. Capture Feedback without linking to Idea

    Is there a way to enter feedback that isn’t linked to an idea/suggestion? An end-user may enter positive feedback that we would want to track and it may not be associated to a request for action.

    6 votes

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    1 comment  ·  Ideas  ·  Admin →
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  5. 6 votes

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  6. Ability to email NPS responders within UserVoice

    In the same way we can email subscribers to an idea - I would like to be able to email NPS responders from within UserVoice.

    6 votes

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    0 comments  ·  NPS  ·  Admin →
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  7. Slack integration--search for and link ideas in Slack threads

    Currently you can only search for an idea using the Slack integration in the main message field of a channel. We REALLY need to be able to use the /uservoice-search command within a thread on an existing message so that when an internal team member asks a question related to an existing UV idea, we can easily link them to the existing idea in the thread of that original message.

    6 votes

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    Deferred  ·  Torre Matthew responded

    Hey all,

    Unfortunately, we won’t be able to provide this feature.

    Looking into this a bit more and collaborating with the team at Slack we learned that Slash commands in threads is not functionality they support.

    We’ll have to hold tight until Slack supports this before we can make this available for the UserVoice to Slack Integration.

    Sorry I don’t have better news here.

    Thanks,

  8. Timeline View for Roadmap

    In addition to a status view also have a timeline view. Right now I am using the status as a timeline to achieve the view, but ideally I would not have to sacrifice a status view for a timeline view. Having both views would be ideal. Roadmaps are largely about forecasting time frames for delivery not statuses.

    6 votes

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    0 comments  ·  Roadmap  ·  Admin →
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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  9. Have one log in for linked accounts

    When a company has more than one instance of UserVoice to manage, there is a need to have one log in, instead of having to manage multiple passwords for each instance.

    6 votes

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  10. Count suggestion creation as customer activity

    A suggestion being created doesn't always count as "Customer Activity" when using the "No Customer activity" filter.

    This can result in suggestions that have been created within the year showing up in "No Customer activity in the past year" if the suggestion was were created via the API, contributor sidebar or imported.

    6 votes

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    1 comment  ·  Ideas  ·  Admin →
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  11. Allow reordering of custom user and account traits in admin view

    When looking at a user, I'd like to put the traits in order of importance, rather than the default of alphabetical.

    6 votes

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  12. Notify end-users of moderator approval of ideas

    As an admin, I'd like the ability to automatically notify users if an idea they've submitted has been dis/approved by moderator of a forum.

    6 votes

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  13. Rich-text formatting for comments on ideas

    Be able to use formatting options, like bold, italics, code blocks in comments on the forums.

    6 votes

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  14. Import and export columns should match

    Not all of the columns use the same values (true/false vs. yes/no) between the import and export, making it labor intensive to use them for moving suggestions between UserVoice accounts, or updating existing data

    6 votes

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  15. In the post idea widget, prompt user for category, before typing in feedback

    When a user opens the widget to post their idea, prompt them first to choose a category. This way the category is set prior to user entering feedback and searching for a related idea.

    6 votes

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  16. The translated UV widget should map to the feedback forum that is translated to the same language

    We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.

    We met with a UV rep twice before implementing the translated widget…

    6 votes

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  17. Import Domains for a private forums

    When authorizing domains for a private forum, you must add them one by one in the settings. It would be ideal if admins could import a list of email domains. This is important for an account that needs to import multiple domains for a single private forum.

    6 votes

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  18. Multi sort from the grid

    Allow more than 1 sort on the suggestion grid. Ex. primary and secondary sort like in excel

    6 votes

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  19. Filter by any Feature property

    Be able to filter features by any property of the Feature, including all custom fields.

    6 votes

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    0 comments  ·  Roadmap  ·  Admin →
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  20. When importing suggestions, add end-user creators as supporters

    When an admin imports suggestions via CSV, they can specify an end-user email address as the suggestion creator. It would be helpful in some cases so have this end-user creator also be added as a supporter and subscribed to updates.

    6 votes

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