General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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6 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Show the +/- of the NPS over Time I have looked at a few different ways to do this, but is it possible that we could see the NPS score average over time as a + or - that dips below and above the baseline? I have a request for the reports I generate to see how this looks over the course of a month on a daily basis, so they can see the ups and downs of the NPS throughout a 30 or so day period. Something similar to the attached.
6 votes -
Automatic management of contributors Automatically create and remove contributors and assign to teams.
6 votesHi there 👋 We are implementing support for SCIM. This protocol will allow you to manage UserVoice access via other user management systems like Okta and ease your team's onboarding and off-boarding processes. Thanks for the feedback, we're excited for this one and hope you are too!
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With VSO, add the option to link ideas to Features and Epics as work items You can link to backlog items and bugs, but don't have the Work Item type Features and Epics.
6 votes -
Create UserVoice ideas from VSO work items Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.
However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.
6 votes -
Option to require an email address and message for NPS Ratings If a user submits an NPS rating, they aren't required to leave a message or even give an email address. This can be frustrating for several reason...
For passives and detractors, you want to know why they gave you a low score. Just getting a 0 or 4 doesn't help.
If they don't give an email address either, you have no way to follow up and ask why.
6 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Account & Users Traits in Advanced Filters Allow the use of all Account and User Traits in Advanced Filtering. Currently only Account Name is available.
5 votes -
Manually add users to accounts within UserVoice As an admin I would like to be able to match a user to an account within UserVoice. Our company has thousands of organisations set up as accounts but might only have the email address of one member of staff who works at that organisation. We get ideas from the people who work at the organisation but unless I export all my users, match them to the account and reupload them I cannot match their idea to the account information.
It would be extra handy if there was some way of trying to suggest matches to me as the admin…5 votes -
Two-Way Slack Communication We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.
5 votes -
Allow one feature to exist on multiple roadmaps/ product areas Sometimes features may involve/effect multiple areas in a product- it would be nice for a feature to have multiple product areas.
5 votes -
Ability to click into charts on Activity report Ex: When hovering over graphs in the activity report, stats are displayed. Would like to be able to click on that and see the data in detail.
5 votes -
Public status automation based on internal status setting I would like to be able to set the automation of public status update to a new status once an idea reaches a specific internal status.
5 votes -
ChurnZero Integration Allow integration of UserVoice with ChurnZero
5 votes -
Be able to view all flagged ideas for an account in C360 in Gainsight CSMs should be able easily see all flagged ideas at the account level in C360 with the Gainsight Integration.
5 votes -
Inline Idea editing Ability to add internal comments or update status on the ideas grid aka inline edits.
5 votes -
Released Ideas Report by Accounts/Supporters I would like to have a report that pulls completed ideas based on a release schedule. This report would include all of the ideas that moved into the "release" or "completed" status within a particular timeframe and associate accounts/supporters of these ideas. This type of report helps with our release process in which our support team will communicate with customers (ie. show the idea, total support, and link to helpful videos).
5 votes -
Allow Admins to Manage Notifications for Flagged Ideas for Other Users Admins are subscribed to flagged idea notifications by default. Because of this, everyone in the org gets an email when an idea is flagged as important. This is not ideal. The default should be disabled, and there should be a way to change another users notification status either in the Permissions area or via the API.
5 votes -
Notification of new user sign up I'd like to receive a notification when new users sign up.
5 votes -
Roadmap permissions I would like to be able to have restricted permission on the Roadmap so we can enable people to see it in the app but not have any edit permissions. Similar to what you can do with ideas.
5 votes -
Integration with ClickUp A request to connect ideas in Uservoice to tasks in ClickUp by syncing the Reach columns (users and accounts supporting it) to help calculate the ROI inside ClickUp. Additionally, the ability to sync the task ID and status back to UserVoice would remove the manual effort of updating of two systems.
5 votes
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