General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1271 results found
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Allow internal teams to respond to idea notifications and display their responses in UserVoice —The feature would allow automatic email notifications to be sent to a configurable mailing alias when new feedback comes in.
—When developers and others respond to the email, while keeping the mailing alias intact, we should capture all their responses and store it as part of the feedback in UserVoice.
This allows the admins to see the full extent of the internal discussion within UserVoice.
5 votes -
Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Auto-update idea statuses when VSTS status is updated When you update the VSTS status, the UV status should automatically update as well.
5 votes -
Make the profanity filter apply to user names, comment urls, email addresses Currently the profanity filter does not apply to usernames, URLs in comments, or email addresses.
5 votes -
Sidebar Linking Ideas Should Add User's Idea as Comments on the linked Idea When using the Sidebar, we're asked to get the client's idea in the Private section which is visible to Admins on the Uservoice portal and then link to an existing idea if it's close enough. This is a fantastic model to avoid duplicate postings and to ensure we have an accurate number of supporters for any given idea. However, my client's idea may be slightly different or have a different outlook than the currently posted Idea I'm linking to.
Current functionality will allow me to add private comments on behalf of a user to an existing idea and subscribe that…
5 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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5 votes
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Vote Weighting Provide the ability to weight votes whilst still only assigning one vote per person to an idea.
For example, if a customer votes for an idea this will receive (within the admin view) 10 votes where as if an internal user votes it only receives 1 vote.
The number of 'weighted votes' should be configurable. When an admin is viewing the idea the weighted and none weighted vote score should be shown.
5 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Option to hide end-user usernames on the web portal Sometimes companies don't want their end users names shared. While you can hide this with CSS, it would be nice to simply offer a setting to show or not show the end users name on a forum post/comment.
5 votes -
When emailing suggestion subscribers, allow subscribers to reply in UserVoice When I post a status update or a comment on a suggestion, I email subscribers about the post via UserVoice. When subscribers reply, their email reply is sent directly to me (outside of UserVoice). Ideally, their reply would post to the suggestion comment tread in UserVoice.
5 votes -
Support custom VSO work item templates 1) They are using an Agile template in VSO. Some more context about this can be found in this previous issue: https://userville.atlassian.net/browse/OPS-522
When they try to push a UV suggestion to a VSO work item of the "Requirement" type, it gets stuck on "syncing" and never shows up in VSO: https://schlumberger.uservoice.com/admin/forums/420927-slm/suggestions/17630080-send-mail-vnex-task
I'm unable to reproduce this with an Agile template on our account. They seem to have a "Requirement" work item type, which I'm unable to reproduce on our VSO account.
5 votes -
5 votes
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Mass update internal/external status Add ability to mass update the internal/external status for the ideas associated with the impact report. When selecting on the "Update Internal/external status" option within the report, it appears you still have to update each idea individually.
4 votes -
Admin Console to have "Users & Accounts" to the left-hand sidebar so that it's not hidden behind the "More" section Users & accounts being hidden behind "more" in the admin console can be inconvenient and it would make more sense if it was displayed directly on the toolbar
4 votes -
Take number of votes into account with concept search When searching in the idea grid, surface ideas with more votes higher in results
4 votes -
Public roadmap link back to specific forum for feedback For public roadmaps, be able to set a specific forum for user's to navigate to on the web portal instead of being directed to the general web portal.
4 votes -
Account Based Access to Ideas & Feedback A consumable and actionable view of ideas that are managed by specific contributors (ie. Account Managers, Customer Success)
4 votes -
Change unsubscribe behavior to apply to specific Ideas Right now, when a user unsubscribes from idea notifications, the selection applies globally rather than to just the idea on which they clicked unsubscribe.
The system should be able to let users unsubscribe from just one idea, without affecting their subscription status on other ideas.
4 votes -
Widget Integration Meta Data we have the UV widget embedded in a bunch of different places, when we see a piece of feedback get submitted we want to know which widget integration it came from (or if it was from a widget at all). It’d be nice if in the widget integration code we could specify a label that should get added to new submissions from that widget instance.
4 votes -
Invite users to the platform (similar to a private forum invite) We would like to be able to invite users to join the platform (even if the forums are public.) Similar to how we can invite administrators and contributors currently.
4 votes -
Usage Metrics for Admins Be able to see activity/usage metrics of Admins
4 votes
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