General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1256 results found
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Shows suggestions associated with an account in Salesforce report With the Feedback and Opportunity integration, you can't see the suggestions associated to each account in the Salesforce reports.
Customers want to see this data, so they can report on adoption and completed ideas they've delivered for customers.
7 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice nor providing additional reporting withing SFDC.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Provide the ability to search comments within a single topic. I want to search existing comments on a topic to avoid posting something if it has already been said. Manually scanning comments is too burdensome if there are many comments (>50, >75, some significant number).
7 votes -
Ability to enhance search results by creating keyword associations. Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".
This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.
7 votes -
Mobile Enabled Contributor Sidebar Allow mobile sales people to submit customer feedback via their phone or iPad via Contributor Sidebar.
7 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Show top contributors over time See who the top 10 or 20 contributors have been over a time range (month, quarter, year, etc.) so once can give some positive reinforcement
7 votes -
VSTS Create Work Item Form include Additional Fields from VSTS work item I would love to be able to configure the VSTS integration to allow for certain fields such as AREA PATH to be set when a new Bug or Product Backlog Item is created since we have numerous teams under a given project and we don't actually use the root area path of the project. Since we have security at the area path levels, this requires multiple steps to get a work item exposed to the right product team in vsts. Thanks!
7 votes -
Be able to send auto-replies to NPS ratings Customers want to be able to send an automatic reply when a user submits an NPS rating, so they can ask for more details.
7 votes -
Provide Parent/Child relationship for Merged Items Merging ideas is fantastic but to have the idea merged as a comment isn't so good.
Ideally, the merge should allow for a Parent/Child relationship i.e. both ideas continue as individual ideas rather than a comment of the other.
7 votes -
Be able to include custom text and links in the Contributor sidebar When using the sidebar, some customers want to be able to include specific instructions for their contributors or links to external resources.
7 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Be able to set a customized message on the Private Forum invite email as the default. Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.
7 votes -
Link Related Ideas For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.
Great for helping with clean up purposes, or large idea grids.
6 votesWe're working on a variety of use cases for Linked Ideas. We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.
Thank you!
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Automatic idea assigned to admin based on category Enable a feature that automatically assigns ideas to a specific PM based on the category the idea is in.
6 votes -
Overdue Alert for Forum Owners Alert the forum owners if suggestions have not been reviewed and responded to within a set timeframe
6 votes -
Use Categories instead of Forums on the Activity report Report on the categories, instead of the forums
6 votes -
More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
6 votes -
Filters are difficult to navigate The old UI made it easier to filter through ideas. Additionally it is difficult to navigate through the idea grid to distinguish statuses, votes, and created.
6 votesHey there!
Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. There is not a single solution that addresses all the feedback we've received. With that in mind, I thought it might be helpful to provide a bit more insight into the specific problems, as informed by the themes of this feedback, that we've focused on solving as we being work on this.
- It is hard to visualize what filters are applied when working with a filtered view of the idea grid.
- It is hard to make changes to applied filters directly from the idea grid.
- It is not obvious that filters can be applied and updated on columns in addition to the main idea grid filter (fly-out from the right hand side of the grid).
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Create Jira Issue When New Idea is Created What we would like to do is have Jira tickets be created on a particular project board whenever any new feedback comes through.
6 votes -
Different SSO providers visible for admin sign-on and end user sign-on Display employee SSO on
/adminand only show end user SSO on the Web Portal.6 votes -
6 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Ability to push a custom email from the contributor console and sidebar when capturing an idea or piece of feedback. When capturing feedback on behalf of a prospect or user, I'd like to have the ability for the option to have control of an email notification on save. This way when I capture the feedback I can immediately message the prospect or user that their feedback has been captured and have additional context/control over the communication.
6 votes
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