General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1266 results found
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Provide Parent/Child relationship for Merged Items Merging ideas is fantastic but to have the idea merged as a comment isn't so good.
Ideally, the merge should allow for a Parent/Child relationship i.e. both ideas continue as individual ideas rather than a comment of the other.
7 votes -
Be able to include custom text and links in the Contributor sidebar When using the sidebar, some customers want to be able to include specific instructions for their contributors or links to external resources.
7 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Be able to set a customized message on the Private Forum invite email as the default. Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.
7 votes -
Templated statuses per forum Love the Status Template messages but it would be ideal to configure these per forum rather than UV instance. (Ability to select which forum(s) the template applies to).
Our use case: Our forums are 1:1 with our products. 50% of our products are managed in-house and have a different message than the other 50% of products which are managed by a Vendor. We prefer to use 1 public status for end-user consistency regardless of who manages the product, but it would be ideal to have separate Status Template messages depending on whether the product team is in-house or external.
6 votes -
Link Related Ideas For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.
Great for helping with clean up purposes, or large idea grids.
6 votesWe're working on a variety of use cases for Linked Ideas. We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.
Thank you!
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Manually add users to accounts within UserVoice As an admin I would like to be able to match a user to an account within UserVoice. Our company has thousands of organisations set up as accounts but might only have the email address of one member of staff who works at that organisation. We get ideas from the people who work at the organisation but unless I export all my users, match them to the account and reupload them I cannot match their idea to the account information.
It would be extra handy if there was some way of trying to suggest matches to me as the admin…6 votes -
Automatic idea assigned to admin based on category Enable a feature that automatically assigns ideas to a specific PM based on the category the idea is in.
6 votes -
Overdue Alert for Forum Owners Alert the forum owners if suggestions have not been reviewed and responded to within a set timeframe
6 votes -
Use Categories instead of Forums on the Activity report Report on the categories, instead of the forums
6 votes -
More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
6 votes -
Filters are difficult to navigate The old UI made it easier to filter through ideas. Additionally it is difficult to navigate through the idea grid to distinguish statuses, votes, and created.
6 votesHey there!
Thanks for your feedback and support of this idea. We have been able to gather perspective on a number of areas in which our filtering experience on the idea grid can be improved. There is not a single solution that addresses all the feedback we've received. With that in mind, I thought it might be helpful to provide a bit more insight into the specific problems, as informed by the themes of this feedback, that we've focused on solving as we being work on this.
- It is hard to visualize what filters are applied when working with a filtered view of the idea grid.
- It is hard to make changes to applied filters directly from the idea grid.
- It is not obvious that filters can be applied and updated on columns in addition to the main idea grid filter (fly-out from the right hand side of the grid).
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Create Jira Issue When New Idea is Created What we would like to do is have Jira tickets be created on a particular project board whenever any new feedback comes through.
6 votes -
Different SSO providers visible for admin sign-on and end user sign-on Display employee SSO on
/adminand only show end user SSO on the Web Portal.6 votes -
6 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Ability to push a custom email from the contributor console and sidebar when capturing an idea or piece of feedback. When capturing feedback on behalf of a prospect or user, I'd like to have the ability for the option to have control of an email notification on save. This way when I capture the feedback I can immediately message the prospect or user that their feedback has been captured and have additional context/control over the communication.
6 votes -
Get vote count in Jira export I love the Jira integration. However, when I export my backlog in Jira, I can't see the number of votes so it makes it impossible to give a top 10 of my customer needs from Jira. We do this from UserVoice and from Jira to compare since Jira contains other information and other sources of client feedback that UserVoice does not. We need the integration to breakdown the link to be able to export the votes and name in different columns.
6 votes -
Roadmap search for contributor facing roadmap view as a end user, I want to search the roadmap (rather than only option being navigating the kanban or filtering by product area. as a end user I want to search (so it searches feature title and description)
6 votes -
Set default Domains for Accounts The (optional) feature we have to automatically generate and assign accounts by email domains is unintuitive and limited to a single domain per account.
Admins should be able to configure Accounts with one or more domains for users to be automatically assigned. This should be configurable via the Salesforce Connector, CSV import, and a setting in-app.
6 votes -
Capture Feedback without linking to Idea Is there a way to enter feedback that isn’t linked to an idea/suggestion? An end-user may enter positive feedback that we would want to track and it may not be associated to a request for action.
6 votes -
Filter Contributor Feedback in Admin Console Within the Admin Console I'd like to have the option to filter out feedback captured by contributors. We want contributor feedback but it would be useful to be able to filter it out when we want
6 votes
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