General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1293 results found
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idea description templates When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.
I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…
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Performance issues Please buy more servers, the pages take forever to load.
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Client Account Portal Client Account Portal - Would like clients to have their own admin/account portals to manage and appropriately vote on their strategic initiatives from an account level. Would like the admin portal to have permission levels - allowing clients to give visibility to their stakeholders on their ideas, vote on other ideas but not changing the importance level of the idea. This would allow our clients to give more accessibility to their users to submit feedback directly to uservoice (freeing up their time to entering ideas on their behalf) and allow them to have more control on their strategic initiatives.
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Remove Unmerged Ideas from Main Idea Feed When I unmerge an idea from another one, I don't want to see it in the old idea's feed anymore. It clutters up the feed with inaccurate and confusing data and on ideas with lots of activity, the more entries that are on the page, the more glitchy the feed gets. I understand the need to have a log of activity, but it's not useful, and potentially misleading, to still see unmerged ideas being displayed.
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Idea Creation Date Should Include Future Dates I recently noticed the update to the Advanced FIlters, more specifically the Idea Creation Date Selector. While I enjoy the new format, I do wish we were able to select future dates again. This allows us to save specific filters that include the entire year as opposed to haveing to frequently update the filter.
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Hot Dog Cart Warmer This is a test idea.
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Option to Stop Closed Ideas from Appearing in Contributor Portal Search Results I would like the option to prevent closed ideas from appearing in my contributor portal idea search results. When an idea is closed, completed, declined, etc, nobody is going to be referring to it anymore. With thousands of ideas in our database, the odds of a search term returning a closed idea is almost a guarantee, making it harder for them to find the best fit among our currently open ideas.
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Submit Button of Question Slides Adobe Captivate 12.3 I am testing my course on scorm cloud. In my course Quiz questions are present. All the Quiz slides are built using default Question slides template provided by Adobe Captivate 12.3. When I retake the quiz and close the course while taking the Quiz. Relaunch the course again, it redirects me to the question slide where I left last time. Then I select the option and try to submit the Quiz. The Submit button gets disabled. I am not able to submit my question.
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Need a method to have activity and urgency score be calculated for only a specific segment Right now, Activity and Urgency scores are calculated using all voters/accounts associated with a particular idea. We need a way to show urgency and activity for a particular segment. I imagine this would be a must-have requirement for anyone wanting to do any deeper analysis on different client types, regions, etc.
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Provide cheaper plans and gain more customers. Provide a free plan for charities & nonprofits to use, as $39/month is not affordable.
Provide a cheaper plan for very small businesses (e.g. $120/year).
You are only targeting very large corporations and missing out on other organizations with smaller budgets.The people using UserVoice in these cheaper plans may refer higher-paying businesses as well.
So disappointed you are taking away the free plan for charities. This does not look good on your company. What happened to CSR? The least you could do is allow charities to use your platform for free, if you're not going to take any other…
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Unlink Completed Ideas from Roadmap Features If I have a feature on my roadmap with multiple ideas linked to it, and then mark some of those ideas as Completed, I would like those ideas to be unlinked so I can see the demand and feedback for the remaining ideas. This would be useful for feedback around a topic that our users have extensive thoughts about.
For instance, if I were a pizza company and the feedback was for new topping ideas, I might have a feature for all the new toppings to get a feel for the demand out there to add toppings to our menu:
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Idea Status Dashboard by Client/Account Would like to see accounts by idea status, by year, and total released % from total account ideas.
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keep email addresses in cc/bcc when added In Tickets, keep any additional cc email addresses if you leave the screen: Multiple times I have added cc email addresses, leave the ticket to view something else, come back and send the email, only to realize those cc's were removed when I left the screen. Suggesting they stay added even if you leave the ticket.
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Add Labels when Submitting Ideas via Slack An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)
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Highlight the open level In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.
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Persist search text in idea title - zendesk widget Not sure how much attention you are giving your zendesk widget, but -
Currently, when you search for a uservoice idea and can't find an appropriate idea, you have the option to click "Create new idea". However, this causes you to lose the text you've typed in the search box. I wish the text you've searched for carried over to the idea title!1 voteWe'll be improving the feedback capture experience in Zendesk and other popular tools as we roll out our new Feedback Capture Chrome Extension in the coming weeks.
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Expand the Grid column Dropdown Filter The label dropdown filter is needlessly small. Can we expand it down a bit more on the page? See attached.
1 vote
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