General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1266 results found
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5 votes
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Ability to customize Widget autoprompt settings Being able to adjust the time interval for autoprompts would be an improvement.
82 votes -
2 votes
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Create UserVoice ideas from VSO work items Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.
However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.
6 votes -
Be able to hide ideas from the web portal without deleting them or marking as spam This could be an option on a custom status, "Hide from web portal"
4 votes -
Do not require request text I only want to add the customer as a supporter and not be forced to type in text.
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Team Foundation Server (TFS)/Azure DevOps On-Prem Integration Add support for on-premise instances of TFS/Azure DevOps On-Prem, similar to UserVoice for Azure Dev Ops Cloud (https://help.uservoice.com/hc/en-us/articles/360034994894).
134 votes -
aha.io integration http://aha.io is roadmapping software for product managers, and an integration between feedback and the aha.io would be great.
16 votes -
Microsoft Dynamics CRM Integration This integration would actually be two separate components to keep your sales & support teams in beautiful harmony:
Like our other CRM gadgets, it would give you a real-time view of what information is in Microsoft Dynamics CRM about any user you look at in UserVoice include any pending Microsoft Dynamics CRM Opportunities or Tasks. This means your support team won’t be needing to give them Microsoft Dynamics CRM access.
The complementing service hook would help push information the other way. Syncing UserVoice support tickets to the correct Microsoft Dynamics CRM Cases record in real-time.
97 votes -
4 votes
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Customize NPS widget message "Was this page helpful" is something that we would like to have as a question in Satisfaction widget since we would like to use it for collecting feedback to our single pages on the web. Not for overall product feedback.
124 votes -
Subscribe to comments on specific ideas Rather than an all-or-nothing setting for receiving comment notifications for all ideas an end user has voted or commented on, please allow the ability to subscribe to certain ideas for comment notification (similar to forum thread subscription).
When a user comments on an idea, they would (by default) be subscribed to follow-up comments on that idea.
103 votes -
4 votes
Hi everyone!
Our Product Team reviewed this idea, and discussed internally.
We built the “My Feedback” section in settings to list ideas a user has supported either by leaving a comment or casting a vote.
While we can definitely understanding users wanting to see ideas they created, but no longer support, this is not a use case we designed this part of the application for.
We do have supporter mode now for our product forums, which does let users support as many ideas as they want. To learn more about why we recommend switching to supporters vs. voting limits, please, check out our best practice article: https://feedback.uservoice.com/knowledgebase/articles/782139
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Audit log of admin activity on a suggestion It would be helpful if you could see a history of how the suggestion was updated and by whom, just like you can with tickets.
Right now if a suggestion is edited, moved to another forum, has its category or labels changed, etc., there's no history of who made the change, when the change was made, or that a change was even made.
43 votes -
Option to require an email address and message for NPS Ratings If a user submits an NPS rating, they aren't required to leave a message or even give an email address. This can be frustrating for several reason...
For passives and detractors, you want to know why they gave you a low score. Just getting a 0 or 4 doesn't help.
If they don't give an email address either, you have no way to follow up and ask why.
6 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Intercom Integration It would be great to integrate with Intercom so that I can better keep track of all user interactions. I have separate conversations with registered users on Intercom and UserVoice, which can get a little confusing.
I love how UserVoice keeps track of the users' actions (votes, comments, etc.) but having the ability to align that with the community messages and interactions I am having on the Intercom platform would be amazing.
97 votes -
Export a list of users and their ideas/votes/comments You can export a list of users. You can export a list of ideas. But you can't export a list of users with their ideas/comments and votes. It would be super helpful if we could see a list of users, and the ideas each user supports.
42 votesClaire Talbott responded
Hi everyone! First, I want to apologize for the delay in an update here. Leaving an idea in “started” for two years is not clear or transparent communication with you, our customers! We are not currently working on a feature that allows you to export users with their ideas, votes, comments and requests. So we are going to move this idea back to “no status” for now. Please, continue to share your thoughts around this idea. This isn’t a “no.” But we do want to be upfront, though, that this is not currently on our Roadmap. Since this idea was created, we’ve released two features that could help with some of the paint points shared around this idea, and we want to share those.
The Analysis Export lets you export a list of ideas and their supporters: Measure the Impact of Ideas with the Analysis Export.
The Users export…
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Allow users to recommend which ideas should be merged together On our board there are many duplicate ideas suggested. We have an admin who can manually merge them, but users don't know that and frequently simply leave comments on the new idea saying "vote here instead!" Allowing users to flag a possible dupe (ideally with a link) would bring them to our admins attention and reduce the duplication of effort.
90 votes -
Allow multiple categories per idea sometimes user ideas overlap with different categories.
62 votes -
Pivotal Tracker integration Right now there's no easy way to integrate with Pivotal Tracker without having to build your own external code to make the integration work.
The integration built by the third party only works with PHP and some admins have had trouble getting it to work even then!
It would be great if y'all released your own integration, so that we can easily integrate with Pivotal Tracker whether we use PHP, Ruby on Rails etc....
25 votes
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