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General Feedback

How should we improve our feedback and product management tools?
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1249 results found

  1. Show if Idea is Linked to Roadmap Feature from List View

    Ability to see if an idea has been added to a roadmap feature from the idea list

    2 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  2. UI Notifications for Feedback left on a Feature in the Roadmap

    When someone leaves Feedback against a Feature in the Roadmap, you don’t receive any kind of notification other than email, and it doesn’t appear in the Activity Feed.

    2 votes

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  3. Larger Public/Internal Status Window

    Please please please increase the size of the public internal status window. It is almost comically small and makes it very hard to edit/view the posted description.

    1 vote

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  4. 4 votes

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  5. 2 votes

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  6. 2 votes

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  7. Add to Idea List from Idea Details

    Can you also add an option to add an idea to the Idea List from Idea Details screen in the three ... dropdown menu?

    1 vote

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  8. Individual customer feedback portal

    Allows a customer to submit their own ideas and get statuses back on those, but they're not able to see other ideas.

    3 votes

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  9. 2 votes

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  10. Account & Users Traits in Advanced Filters

    Allow the use of all Account and User Traits in Advanced Filtering. Currently only Account Name is available.

    5 votes

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  11. Urgency Score Summary or Tool Tip

    Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.

    1 vote

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  12. Require category when moving ideas to forums

    If "require category when creating an idea" is selected for the forum, require the category to be selected when moving ideas to another forum in the admin console.

    1 vote

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  13. User Permissions Configuration for Internal Status

    Be able to set user permissions on ideas (ie. none, vote and comment, comment only, vote only) based on the internal status configuration.

    2 votes

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  14. "Recent Customer Activity" (on exports) should respect the activity filter in place

    When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days

    1 vote

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  15. 1 vote

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  16. Link Related Ideas

    For when ideas are similar, but not the same enough to be merged. You want to link related (small appetite) ideas that can be bunched together to potentially be resolved in a single pitch or update.

    Great for helping with clean up purposes, or large idea grids.

    6 votes

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    2 comments  ·  Ideas  ·  Admin →
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    We're working on a variety of use cases for Linked Ideas.  We'd welcome sharing any and all use cases for Linked Ideas in a reply to this update or in comments on the Idea.


    Thank you!

  17. Admins can "thumbs-up" a comment

    One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)

    1 vote

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  18. idea description templates

    When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.

    I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…

    1 vote

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  19. Carry over support traits into the split idea

    In the idea split, the comments, internal comments, votes, and subscribers are brought over into the secondary idea. It would be more impactful to bring over the Revenue and Account Traits that the voters are tied to for continuity and contextualization.

    2 votes

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  20. Performance issues

    Please buy more servers, the pages take forever to load.

    1 vote

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