General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1321 results found
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move an idea to a different forum in a idea view As an Admin, i spend most of my time in the idea view, reviewing, providing comments, changing status, assigning owners. Some ideas are submitted into the wrong Forum/category. In order to change this, back out of the Idea window, click on the row selector, go to the bottom of the screen, click on the elipse (...) click on move idea and then I can move the idea to a new forum.
Or I can to copy the idea title, open up "all activity" search for the idea. click on edit, and change the forum.
Both of these options are not…
2 votes -
Ability to add attachments from Slack to an idea It would be great if you could upload an image to the integration modal when attempting to port feedback from Slack and into UV.
It would be super cool if the integration could automatically scrape all images that were shared in the Slack thread / message where the integration was kicked off from but..even just a more manual upload of an image attachment within the modal would suffice.
2 votes -
Additional Roadmap Field Options Rich text for text/multi-line text field types - In your text fields I cannot use basic text editing attributes like bold, underline, bullets, numbering and hyperlinks. This is super important for feature description that usually contain high level requirements or pointers to external docs.
Multi-select list field type - When I'm building my roadmap, I sometimes need pre-defined lists of customers/components/teams/etc. to choose from, when multiple values are crucial (let's say my feature is needed by several customers or impact several components in the product).
2 votes -
1 vote
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2 votes
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1 vote
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Submit Button of Question Slides Adobe Captivate 12.3 I am testing my course on scorm cloud. In my course Quiz questions are present. All the Quiz slides are built using default Question slides template provided by Adobe Captivate 12.3. When I retake the quiz and close the course while taking the Quiz. Relaunch the course again, it redirects me to the question slide where I left last time. Then I select the option and try to submit the Quiz. The Submit button gets disabled. I am not able to submit my question.
1 vote -
Need a method to have activity and urgency score be calculated for only a specific segment Right now, Activity and Urgency scores are calculated using all voters/accounts associated with a particular idea. We need a way to show urgency and activity for a particular segment. I imagine this would be a must-have requirement for anyone wanting to do any deeper analysis on different client types, regions, etc.
1 vote -
Provide cheaper plans and gain more customers. Provide a free plan for charities & nonprofits to use, as $39/month is not affordable.
Provide a cheaper plan for very small businesses (e.g. $120/year).
You are only targeting very large corporations and missing out on other organizations with smaller budgets.The people using UserVoice in these cheaper plans may refer higher-paying businesses as well.
So disappointed you are taking away the free plan for charities. This does not look good on your company. What happened to CSR? The least you could do is allow charities to use your platform for free, if you're not going to take any other…
1 vote -
Unlink Completed Ideas from Roadmap Features If I have a feature on my roadmap with multiple ideas linked to it, and then mark some of those ideas as Completed, I would like those ideas to be unlinked so I can see the demand and feedback for the remaining ideas. This would be useful for feedback around a topic that our users have extensive thoughts about.
For instance, if I were a pizza company and the feedback was for new topping ideas, I might have a feature for all the new toppings to get a feel for the demand out there to add toppings to our menu:
…
1 vote -
Add unfurling to new Slack App The previous Slack app had unfurling of links that were sent as part of the functionality. This is no longer part of the new slack app and we are requesting that it be added.
7 votes -
Idea Status Dashboard by Client/Account Would like to see accounts by idea status, by year, and total released % from total account ideas.
1 vote -
1 vote
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NPS Widget Response Rate The number of end-users that saw the NPS widget vs. the number of end-users that submitted a score
2 votes -
API endpoint to unassign seats Hello Team,
Currently there's an API endpoint that allows you to deactivate a user. Since most of the time this action is done when terminating a user it would be great if you could create a billing endpoint that allows you to remove seats so that you could automate user offboarding altogether.
3 votes -
keep email addresses in cc/bcc when added In Tickets, keep any additional cc email addresses if you leave the screen: Multiple times I have added cc email addresses, leave the ticket to view something else, come back and send the email, only to realize those cc's were removed when I left the screen. Suggesting they stay added even if you leave the ticket.
1 vote -
Reformat contributor notifications to the old format that contained user information Can you please bring back the old contributor notification email back where it contained:
* The text of the feedback that you captured from the customer
* The page you were on when you captured the feedback
* The customer's name, email address, and account
* If the user notified of the status update?This was so helpful for our CSM/AM agents to see who from the customers base they need to follow up with when a feature is released.
Now we don't see this great format with the emails attached to the feature released notification, but we really want…
2 votes -
Add Labels when Submitting Ideas via Slack An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)
1 vote -
Reorder or rank roadmap features within a set of roadmap status and set those rankings to reflect in the Kanban view Ability to work in the roadmap features list view within a specific set of roadmap status(es) to set the ranking and prioritization of features, and have that reflected back in the Kanban view where each row has the features appear by priority with the top feature as the highest priority to bottom feature as the lower priority.
2 votes -
Persist search text in idea title - zendesk widget Not sure how much attention you are giving your zendesk widget, but -
Currently, when you search for a uservoice idea and can't find an appropriate idea, you have the option to click "Create new idea". However, this causes you to lose the text you've typed in the search box. I wish the text you've searched for carried over to the idea title!1 voteWe'll be improving the feedback capture experience in Zendesk and other popular tools as we roll out our new Feedback Capture Chrome Extension in the coming weeks.
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