General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
- or
436 results found
-
Report on response rate for NPS It would be helpful to know how many users were prompted with the NPS survey during a given time frame vs. how many ratings were actually submitted.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
5 votes -
Enhance the idea search capability in the Zendesk integration Enhance the search idea field within the Zendesk integration, allow users to search ideas by keywords and allow system to find ideas with similar terms, or include account name in search
1 vote -
Don't default merge notifications to be enabled When you merge ideas, the checkbox to notify users is always on by default: https://d.pr/i/N6bM08
This should be off.
1 vote -
Increase idea description character limit The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.
1 voteThank you for your feedback around this. Our Product team discussed this and decided this is not a product priority at this time.
We do recommend if users are posting longer ideas, to look at using our idea attachment feature to attach additional data to an idea.
We will leave this idea open for voting, and if we start to hear from more customers around this, we will consider revisiting.
-
Be able to add suggestions to merge selection while picking merge target Users are merging a suggestion from the moderation queue. In the target suggestion picker they come across other suggestions which they would like to include in their merge.
1 vote -
Sort by Plan field (column) in UserVoice Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.
1 vote -
Remove Personal Information from Feedback Some users tend to leave personal information along with their feedback, so it would be helpful if there is a way to recognize that and possibly blur that out or remove it automatically.
1 vote -
Submit a New Idea From the "Idea Details" Page We would like our users to be able to submit a new idea, from the "Idea Details" page. If the exisiting idea doesn't cover what they need, they should be able to create a new idea.
1 vote -
Customize the amount of time the "Thank you" message in the NPS widget lasts There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.
It would be good to be able to make this screen last longer, so users don't think anything is wrong.
1 vote -
Show which Forum an idea was posted in the Slack Integration Customers with multiple forums using the Slack integration, want to see which forum the idea was posted to when it's pushed to Slack.
This way they can see at a glance, where users are posting and don't have to click out each time.
1 voteHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration provides the context of what Forum and Category and Idea was posted in.
Thanks.
-
Be able to post idea from web portal landing page It would be ideal, not only that you can search for an existing idea in the landing page of the web portal, but also if end users are able to post a general idea and/or choose what forum that idea belongs to.
1 vote -
Email Triggers to send auto emails Ability to set triggers for when pre-created emails should go out. Ie: when an email receives x amount of votes, send an email to all users letting them know that the product team will not look at the idea for consideration.
1 vote -
Include Comments to be counted as responses for Public statuses Once a Public Status has been set, we would like for comments to be counted as responses and thus be included in the number of responses within the new Public Status information box.
Related to this resource:
https://help.uservoice.com/hc/en-us/articles/360034984834#:~:text=Get%20Users%20Reactions%20to%20your%20Public%20Status1 vote -
An option to set permissions for anyone with roadmap URL The page you’re directed to when browsing the URL to your internal roadmap is a read only page. Only admins from inside the admin console of the UserVoice UI have permission to alter the cards or buckets on the roadmap. We would like an ability to allow users to take actions on this page.
1 vote -
Shortcut to return to admin console When going into the Users and Accounts management page in UserVoice Admin Console, it routes to a new page. I would like to suggest the ability to click on the UserVoice icon to return to the UserVoice admin console as a shortcut instead of having to click on the drop down menu item of my profile in order to route back to the admin console. Clicking on the organization's icon to go back to the main console is a common aspect among many websites/applications.
1 vote
- Don't see your idea?