General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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502 results found
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Reporting on Email Subscribed Voters A simple spreadsheet or CSV report containing: email outreach in the past X days tied to a specific idea.
For example:
Idea A | Email timestamp | User X, Account X | User Y, Account Y |1 vote -
Granular Privacy/GDPR Consent Users should be able to consent to certain uses of their information (product decisionmaking, notifications)
3 votes -
Be able to Change the NPS Question in the Widget based on environment We may not want the company name to be the same for all users or all parts of our product.
4 votes -
Created by in idea grid Ability to see the "created by" user in the idea grid
2 votes -
When setting a status, allow an editable subject field Want to be able to edit the subject of status updates, to more effectively communicate with our users.
2 votes -
Hubspot Integration to track ideas and idea activity in Hubspot Ability to get ideas logged on the account or contact record in hubspot so that reps can have a single source of truth on their accounts and users.
4 votes -
Testing Mode (Sandbox) Add functionality that enables you to put UserVoice in 'test' or 'Sandbox' mode so that you can test changes to settings, e.g. SSO, before making them live to all users.
7 votes -
Export Data Set (Accounts) On a specific idea 'Export current data set' is supported from the Users Tab but not supported from the Accounts Tab- Can this be added to allow for consistent reporting capabilities?
3 votes -
3 votes
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Need a filter for open Ideas that contain the blocker flag There is no simple way to filter all ideas that contain blockers. We should also be able to pull up reports on accounts and users who have left feedback marked blocker. Pulling reports or setting up your API is not an easy solution that will help. Please add a filter to include all blocker feedback.
6 votesYou are now able to filter the Idea Grid for Ideas that do or do not have flags on them.
Use the "Advanced Filters" section of the grid to configure the filter.
This filter, like all others, can be saved with custom grid views and shared with colleagues.
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Salesforce opp sync show other fields in UserVoice I want to see lost user count vs just revenue
4 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects” which would allow you to view all ideas associated with Prospects. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Allow admins to split ideas multiple times Splitting is something we wanted to have for a long time, but sadly splitting just in two is not enough.
Users love cramming several things into one entry.Initially I though that I can split a list like this into two, then grab the second and split it further — but no, the secondary idea can’t be split any more
58 votes -
slack integration trigger adding a label With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.
Category is too vague and our users don't always categorize items correctly.
2 votes -
3 votes
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Improve the 'Feedback' tab in Roadmap The feedback tab in the Roadmap isn't user-friendly. I cannot easily see the information associated with each idea added, such as description, status, last updated, custom fields, etc. There is also no direct link back to the idea if there are no comments (see attached)
Seeing the individual feedback comments is only useful when I have context about the particular idea it is attached to.
Ideally, this tab is just a filtered view of the Idea table for the ideas added to the feature. For us, it's more important to see the ideas associated with a feature so we…
2 votes -
Email Subset of Subscribed Voters We want to be able to select a particular subset of users when using the "Emailing Subscribed Voters" functionality. Ex: If there are 100 customers who have voted for an idea, we may want to select a subset of 10 to email, but still want that communication to live in UV.
8 votes -
Re-order custom idea fields As an Admin with access to change account settings for all end users, I should be able to re-order the custom Idea fields as they appear on each Idea
Some custom Idea fields are used more frequently than others, and I want those fields to be at the top of the Custom Idea Fields section
3 votes -
Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view When logged in as an Admin, viewing Suggestions.
I find it difficult to know if the comments are "public" or "private"This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.3 votes -
Update JWT SSO Permissions JWT SSO allows you to pass admin: accept to promote a user to Admin license; however, there's more granular permission to the Admin license in the User Management in the UI.
Please surface these options so they can be passed in the JWT SSO.
1 vote -
Add NPS column to the Accounts tab on the Users & Accounts page I would like to have an NPS column on the Accounts tab so that I can easily see the NPS score for each account and sort by NPS score to find unhappy accounts.
2 votes
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