General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1257 results found
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Allow more fields to be added to Zendesk, Salesforce, Gainsight Please make your third-party integrations (e.g., Salesforce, Zendesk, Gainsight) more configurable, allowing us to pull in other fields such as Importance, Category, etc. We get far too many ideas entered in as free text with little context, making it difficult to appropriately prioritize them. Allowing us to embed additional fields in the widgets on these other platforms will allow us to put in guardrails that help us triage our own ideas.
1 vote -
The ability for internal team members to upvote an idea on behalf of a customer without needing to add additional feedback Currently, feedback needs to be added when upvoting an idea on behalf of a customer. If the current idea already includes everything and no additional feedback is needed it would be nice for the ability for internal teams to just upvote the idea on behalf of a customer instead of adding something repetitive if it is not needed.
2 votes -
Allow settings on the external roadmap sharing to disable the visibility of features by status Allow admins to select / deselect the visibility of features by status columns when using the external roadmap sharing link
1 vote -
Carry over Jira links on ideas when linking the ideas in the roadmap feature Carry over the Jira sync on ideas when linking ideas in the roadmap feature
1 vote -
Usage Metrics for Admins Be able to see activity/usage metrics of Admins
4 votes -
Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. Toggle for "← HAVE AN IDEA? SHARE IT!" on the web portal pages. We have ideas pages we'd like to keep separate from other forums, so we'd like to remove the option to go back to the instance view.
1 vote -
Row count in ideas/feedback lists In the Ideas and Feedback list, it would be nice to have a line item for the rows, like a Google Sheet. That way, we can say, feature 15 or 33, in a specific list etc.
3 votes -
Importance rating as 1-5 rather than 3 custom text options To customize the importance rating to be 1-5 on a critical scale
1 vote -
Quote search only returns results that must contain what is in quotes - like Google Allow you to search so that the result must include a word or phrase, like Google.
1 vote -
Saved view visible to everyone The ability to create saved views for each team, that filters the feature requests down to only the ones that apply to their forum/category areas
1 vote -
Rich text formatting without using markdown As an Admin, I should be able to use a rich text editor for Idea descriptions and other fields without having to use markdown. This would allow me to make longer Idea descriptions easier to read.
1 vote -
Old Sprints visible in backlog In the backlog, I can see the future sprints today and plan them by dragging and dropping stories between them.
I would be able to make old (finished) sprints visible to find a thing I know has been done quickly and, from there, find a loose end to continue the progress.7 votes -
Idea & Feedback - Label Page View When going to the ideas and feedback tab, and clicking into the labels page view, there is a total number of ideas associated with each idea, but when clicking into the label to further analyze the ideas associated, it does not roll up the total number of voters within each idea.
1 vote -
0 votes
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Rework UI to Handle More Jira Projects Have the ability to search projects within the "Create Jira Issue" dialog within an Idea
2 votes -
Recent Activity "New" Tokens When looking at the recent activity filter in the idea grid, it would be easier if it can say "new" and what the new item is rather than having to hover over it to identify if it is a comment, vote, idea, or importance rating since I can not remember what each token signifies besides "new".
1 vote -
Open new tab for Idea Details View Previously we were able to right-click on an idea title on the idea grid and open a new tab and it would let us manage our idea and it a new tab. Now the only option to open it in a new tab is to copy the url > open new tab > paste url
7 votes -
mark custom field inactive Need the ability to mark a custom field selection (when using a list) as inactive. I need to remove the option from the usable list, but also not change any historic values.
1 vote -
Display idea count per category Display idea count per category
3 votes -
Date Range for Idea & Voters Export With the addition of advanced filtering and activity date ranges where we can filter the idea grid further, the Idea & Export Export only exports for All Time, essentially ignoring the date range set on the grid. While this export has always been this way, the request is to export Idea & Voter data for the ideas specifically on the grid as shown within the dates requested (ie 30, 90, 365, custom)
1 vote
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