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General Feedback

How should we improve our feedback and product management tools?
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1323 results found

  1. Prompt to re-run Impact report

    If ideas are added or removed after a report is run, there should be more CTA to re-run the report to ensure we are using the most current data

    1 vote

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  2. Idea Impact Reports & Features

    There should be a closer integration between Impact Reports and Features. Data definitely should carry over between the two, ability to select what ideas are included. I would expect to easily jump between the two.

    Creating a Roadmap from a report doesn't seem to do anything yet?

    2 votes

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  3. Mobile Admin View

    Absolutely need a mobile view for the admin console. This is impossible to navigate.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Web Portal  ·  Admin →
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  4. Make rows more than 100

    Make rows more than 100. Since we have a huge backlog doing this would help :)

    1 vote

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  5. Would be nice to have a method to group (parent-child) views

    I manage several forums and have different views for each. Currently the views are displayed in the order that they were created and it takes a minute to find the view I'm looking for depending on the forum I need to manage at that time. It would be ideal to be able to group views and collapse the lists I don't need to see at that moment. To take it a step further, the ability to share tat the parent level i.e., all the views under the parent would save me time as well!

    1 vote

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  6. Would like more fields to be allowed to edit in grid (not have to open the idea)

    It would be a big time saver to be able to edit more fields in grid view. This is possible now with e.g., labels and I understand why you wouldn't want to allow this for some fields such as public statuses (notification/template message implications) but it would be ideal if I could change: Idea Name, Description, custom fields, and forum/category without having to open each item.

    2 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  7. Allow filtering on custom field where data type is 'URL'

    I have a custom field where the data type is URL. Currently columns with that data type can not be filtered on which would be ideal for me.

    1 vote

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  8. Notifications for when Labels are added in grid views

    In the activity update for grid views, provide an option to be notified when labels are added to ideas.

    2 votes

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  9. Run a historical sync on the SFDC Connector when you update a field in the config

    When you update the config for the SFDC Connector, the changes will only affect new Accounts, and Accounts modified after the changes. It would be useful if the field was updated for existing Accounts in the next sync.

    3 votes

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  10. Linear Integration

    integrate open UserVoice ideas to linear so we can internally track progress without having to update the "Internal Status" column manually

    5 votes

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  11. Follow an Idea or Forum

    Hi
    For our Public facing Ideas that can be 'voted' on, should there be a button for other users/viewers who like the idea to click on so that they can 'Follow' or 'Subscribe' to that idea or Follow/Subscribe to that Forum?

    5 votes

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  12. Admin Console to have "Users & Accounts" to the left-hand sidebar so that it's not hidden behind the "More" section

    Users & accounts being hidden behind "more" in the admin console can be inconvenient and it would make more sense if it was displayed directly on the toolbar

    4 votes

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  13. Take number of votes into account with concept search

    When searching in the idea grid, surface ideas with more votes higher in results

    4 votes

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  14. Embed NPS Widget

    Be able to embed the NPS widget while using the identify function.

    4 votes

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    Gathering Feedback  ·  0 comments  ·  NPS  ·  Admin →
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  15. Public roadmap link back to specific forum for feedback

    For public roadmaps, be able to set a specific forum for user's to navigate to on the web portal instead of being directed to the general web portal.

    4 votes

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  16. Urgency Score Summary or Tool Tip

    Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.

    1 vote

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  17. "Recent Customer Activity" (on exports) should respect the activity filter in place

    When filtering by a date range, "Recent Customer Activity" should respect that date range. I frequently run reports per quarter and would like to understand the most active ideas for that quarter. Currently "Recent Activity" only looks at the last 30 days

    1 vote

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  18. 1 vote

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  19. Admins can "thumbs-up" a comment

    One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)

    1 vote

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  20. idea description templates

    When someone is create a new idea from portal, they select a forum and the description has a custom message for that forum. But that message is not displayed when creating new idea in the contributor console or the admin console.

    I would like to be able to provide outline or instructions on what to provide when creating an new idea or adding feedback. I was hoping the message that showed in in the web console would also show up in contributor console and admin hub, but since you don't select the forum first, Admin console does not know what…

    1 vote

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