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General Feedback

How should we improve our feedback and product management tools?
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499 results found

  1. Show who is getting notified of public status updates

    When you make a public status update, a message "Email x subscribers" shows.

    This number, x, is the total number of voters who are subscribed and don't have status updates turned of in their global notification preferences AND admins who do have the admin notification preference for all status updates.

    We do not surface this clearly in the UI, and we should either provide explanatory text as to what this number includes, or somehow surface who is getting notified.

    It could be just a list of the admins who will get notified, since they aren't included in the "User

    5 votes

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  2. Follow an Idea or Forum

    Hi
    For our Public facing Ideas that can be 'voted' on, should there be a button for other users/viewers who like the idea to click on so that they can 'Follow' or 'Subscribe' to that idea or Follow/Subscribe to that Forum?

    5 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  3. Integration with ClickUp

    A request to connect ideas in Uservoice to tasks in ClickUp by syncing the Reach columns (users and accounts supporting it) to help calculate the ROI inside ClickUp. Additionally, the ability to sync the task ID and status back to UserVoice would remove the manual effort of updating of two systems.

    5 votes

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  4. Toggle default notification setting when adding voters to idea

    In the admin console when you add a voter to an idea, it defaults to subscribing them and you have to uncheck if you don't want them subscribed.

    It would be good to have a way to control this, in case you want it to default to not subscribing the user.

    1 vote

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  5. Enhanced Contributor Dashboard with Regional & Client Filtering

    Reduce admin manual exports by enhancing the Contributor Console for regional / industry client teams with intuitive filters by countries, and regions, enabling self-serve analysis of product feedback.

    1. Regional & Country Filtering: Allow users to filter ideas by country or region to see localized feedback trends.
    2. Client-Specific Insights: Enable filtering by company with ideas and its vote count, as well as its supporters, to understand client-specific needs and priorities.
    3. Trend Analysis: Display vote trends over time to assess ongoing relevance and impact of past improvements.
    4. Status & Category Filters: Allow users to filter ideas by public status and…
    3 votes

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  6. Auto-aggregate feedback from multiple sources

    Ability to take feedback (closed lost notes, tickets labeled feedback, etc) and auto-associate or auto-aggregate them in some way.

    In other words, remove the manual approach from requiring end users and internal folks from manually capturing and aggregating feedback.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  7. Engagement Information

    It would be great if we could get some information about how users are reaching an idea. For example, are they finding the idea within the forums (in-site) or through links? Not sure if this is possible but it would be insightful to see.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  8. Ability to add HTML tags to the widget

    The main purpose of this is to:

    • Make a sentence begin on a new line using the <br> tag
    • Insert a link to the description field so that users can go to a support page using the <a> tag
    2 votes

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  9. slack integration trigger adding a label

    With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.

    Category is too vague and our users don't always categorize items correctly.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  10. Date Display for Ideas/Suggestions

    Users want to see the date for a suggestion displayed near the title without having to click into the suggestion. Extra points if there is an indication of when a suggestion was last voted on.

    1 vote

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  11. Include Idea Title in Idea Submission Confirmation Email

    I received asking if the confirmation emails users receive after submitting an idea can be improved. The ask is if the email can include the title of the suggestion they have submitted, so that they can easily know at a glance which suggestions we have already submitted?

    2 votes

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  12. Make it possible to enter code in an idea description

    Even if it is not a majority use case for the kinds of products that UserVoice supports, there will be times when technical users want to add feedback that includes programming code.

    It should be possible to receive and sanitise code just like StackExchange do…

    <div>
        But it isn’t.
        <span>in a way that remains readable.</span>
    </div>
    
    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  13. Be able to sort by account on the user's page

    When viewing a list of users, you can't sort by account. Would like a way to sort by account, as this can be a quick way to quickly see which customers aren't connected to an account yet.

    2 votes

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  14. When view the ideas in the forum you should be able to see all ideas no matter of status.

    When I view the ideas on a forum (not in the admin portal) I can only see the open ideas or by the closed ones by status. I would like to see (and would like my users to see) all submitted ideas regardless of status.

    2 votes

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    0 comments  ·  Ideas  ·  Admin →
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  15. Create notification when sharing an Idea List

    When an Idea List, or an Idea List with an Impact Report is shared, there is no notification to the receiving user. I shared an idea list with two people, and they were both confused/said they didn't receive it until going into the portal and reviewing Idea Lists. Some type of alert would be very helpful here.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
  16. Be able to remove status history on an idea

    Sometimes the status of an idea changes. For example, the PM team might have started work on a new feature, but then put it back in the backlog and the status is changed from "started" to "planned."

    Since users can review the history of an idea on the web portal it could look to them like the product is going backwards and erode confidence.

    Admins would like the ability to remove the status history from being accessible users or erase a previous status.

    (Note: on the latest version of UserVoice you can edit the status message, but…

    4 votes

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    2 comments  ·  Ideas  ·  Admin →
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  17. Email notifications when someone adds comment where I am the owner or I have added a comment before

    An email notification should be sent to the Idea Owner of the users who have already commented on the idea. Because of this, we are missing some important communications. Today, there is 'Activity Update > Comments-when a new comment s posted' notification event but it sends email for any comment added on any idea, spamming the inbox.

    1 vote

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  18. Ability to understand the engagement of contributor ideas'

    I post several ideas and I don't get too much information about it, like:

    who saw my idea? where the users came from?
    wow much time people spend reading about it?

    I just see that I invest a good time sharing my ideas but never get any feedback or follow up the discussion.

    1 vote

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  19. Expose Idea Insights to non-admins

    Provide a way to expose the "Idea Insights" to non-admins, perhaps on the landing page? While non-admins have a way to monitor hot, top, new ideas within individual forum, this would give all users a view on just in, trending ideas, most chatty ideas activity overall.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  20. Show whole SEGMENT column heading in Suggestions

    Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
    Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Jared Shaffer responded

    With our recent updates to the idea grid, column headers are now fully visible and column widths are adjustable!

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