General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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493 results found
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Ideas created by contributors should be included in "My Activity" Ideas that are created by contributors on behalf of other customers should appear in the "My Activity" of the contributor's console. It's a confusing experience for our internal users when they need to find and add feedback to existing ideas they themselves created.
1 voteHello!
Thanks for this feedback.
From the "My Activity" feed of the Contributor console, a contributing team member can see all feedback they've captured, ideas they've created, as well as any votes they may have submitted for existing ideas.
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Show who is getting notified of public status updates When you make a public status update, a message "Email x subscribers" shows.
This number, x, is the total number of voters who are subscribed and don't have status updates turned of in their global notification preferences AND admins who do have the admin notification preference for all status updates.
We do not surface this clearly in the UI, and we should either provide explanatory text as to what this number includes, or somehow surface who is getting notified.
It could be just a list of the admins who will get notified, since they aren't included in the "User…
5 votes -
Engagement Information It would be great if we could get some information about how users are reaching an idea. For example, are they finding the idea within the forums (in-site) or through links? Not sure if this is possible but it would be insightful to see.
1 vote -
Hot Ideas Email We have had requests to be able to email out a "hot list" of suggestions that can be sent to all users in UserVoice on a regular cadence. Users want to be able to up/downvote the idea right from within the email. It would be great if the admins could customize which suggestions are included in that email.
1 vote -
Be able to sort by account on the user's page When viewing a list of users, you can't sort by account. Would like a way to sort by account, as this can be a quick way to quickly see which customers aren't connected to an account yet.
2 votes -
Expose Idea Insights to non-admins Provide a way to expose the "Idea Insights" to non-admins, perhaps on the landing page? While non-admins have a way to monitor hot, top, new ideas within individual forum, this would give all users a view on just in, trending ideas, most chatty ideas activity overall.
1 vote -
Make it possible to enter code in an idea description Even if it is not a majority use case for the kinds of products that UserVoice supports, there will be times when technical users want to add feedback that includes programming code.
It should be possible to receive and sanitise code just like StackExchange do…
<div> But it isn’t. <span>in a way that remains readable.</span> </div>1 vote -
slack integration trigger adding a label With the Slack Integration, we would like to have ideas posted into channels only when a specific label or custom field is assigned. This will allow us to ensure the proper teams are receiving the new ideas.
Category is too vague and our users don't always categorize items correctly.
1 vote -
Integration with ClickUp A request to connect ideas in Uservoice to tasks in ClickUp by syncing the Reach columns (users and accounts supporting it) to help calculate the ROI inside ClickUp. Additionally, the ability to sync the task ID and status back to UserVoice would remove the manual effort of updating of two systems.
5 votes -
Create notification when sharing an Idea List When an Idea List, or an Idea List with an Impact Report is shared, there is no notification to the receiving user. I shared an idea list with two people, and they were both confused/said they didn't receive it until going into the portal and reviewing Idea Lists. Some type of alert would be very helpful here.
1 voteAdmins are now notified when an Idea List or Grid View has been shared with them.
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Bulk Create New Labels When managing Labels for Ideas, the ability to quickly create multiple labels would be incredibly time saving! This would be especially important to users setting up their account for the first time.
1 vote -
Idea Insights lists (trending ideas, inactive ideas, etc) on a dedicated page Each of the lists of ideas (trending, this just in, Inactive, etc) on the Idea Insights tab should be scannable in more than just the widget on that tab.
This would help users take more actions in the context of each of those list of ideas. For example, bulk delete of "inactive ideas" or bulk status updates on ideas with no status in a while.
3 votesIdea Insights has gotten a refresh. In addition to a visual update, you can now:
- Navigate from each section of the report to the grid with the same Ideas listed, so that you can operate on them in bulk or review them with complete context
- Change the time frame for the both the top and bottom sections of the report
- The report is now responsive, so it will stack vertically on smaller screen sizes
We hope this makes Idea Insights even more useful and actionable for you!
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Show whole SEGMENT column heading in Suggestions Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot1 voteWith our recent updates to the idea grid, column headers are now fully visible and column widths are adjustable!
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Export the roadmap My internal stakeholders using the Contributor portal would like to have more flexibility with the roadmap view similar to how it would look in a spreadsheet. This would be a list view but because this isn't available, my users are looking to be able to export the feature roadmap to Excel and work with the data outside the system.
2 votes -
Ability to understand the engagement of contributor ideas' I post several ideas and I don't get too much information about it, like:
who saw my idea? where the users came from?
wow much time people spend reading about it?I just see that I invest a good time sharing my ideas but never get any feedback or follow up the discussion.
1 vote -
Notification regarding a new comment that's been made on an idea following your public status update There have been instances that users do not use the response feature to reply to a public status update in which we might be prompting users for additional information. Instead, they comment on their original idea, and we have no way to know they have followed up on the request/question posed in the public status update. Having some kind of feed for new comments on statuses that have been updated by an Admin for these instances would be helpful to prevent broken communications. To prevent abuse, we could also have an option to disable notifications for the certain…
1 voteWe'll soon be releasing a notification when a user provides a text reply to a status update. This will be delivered to the person who sent the status update. There will also be an event sent to Slack channels that are tracking newly received feedback.
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Merging ideas & moderation of comments Please remove the comment moderation step when merging ideas. If I’ve reviewed an idea and decided it should be merged into another, it doesn’t make sense to then have to manually approve the user’s comment afterwards. It’s just an unnecessary extra step.
The goal is to ensure their feedback is carried over, not just their vote - this should happen automatically during the merge.
Please reconsider this flow.
1 vote -
Follow an Idea or Forum Hi
For our Public facing Ideas that can be 'voted' on, should there be a button for other users/viewers who like the idea to click on so that they can 'Follow' or 'Subscribe' to that idea or Follow/Subscribe to that Forum?2 votes -
Flagging an idea as important in the admin portal behaves differently than any other console If you flag an idea as important in the admin portal, it only associates this activity with the admin who placed the flag. If you do it elsewhere (console, sidebar, contributor dashboard) then it is associated with the user/account that it is being flagged on behalf of. We would like to be able to do this from the admin console as well.
1 vote -
Ability to add HTML tags to the widget The main purpose of this is to:
- Make a sentence begin on a new line using the <br> tag
- Insert a link to the description field so that users can go to a support page using the <a> tag
2 votes
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