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General Feedback

How should we improve our feedback and product management tools?
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1256 results found

  1. Support custom VSO work item templates

    1) They are using an Agile template in VSO. Some more context about this can be found in this previous issue: https://userville.atlassian.net/browse/OPS-522

    When they try to push a UV suggestion to a VSO work item of the "Requirement" type, it gets stuck on "syncing" and never shows up in VSO: https://schlumberger.uservoice.com/admin/forums/420927-slm/suggestions/17630080-send-mail-vnex-task

    https://cl.ly/1y1i18100z3B

    I'm unable to reproduce this with an Agile template on our account. They seem to have a "Requirement" work item type, which I'm unable to reproduce on our VSO account.

    5 votes

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  2. track users by phone number

    Instead of requiring email addresses, allow us to track them by phone number as well

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  3. Be able to Change the NPS Question in the Widget based on environment

    We may not want the company name to be the same for all users or all parts of our product.

    4 votes

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    0 comments  ·  NPS  ·  Admin →
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  4. Be able to include custom text and links in the Contributor sidebar

    When using the sidebar, some customers want to be able to include specific instructions for their contributors or links to external resources.

    7 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  5. Be able to add suggestions to merge selection while picking merge target

    Users are merging a suggestion from the moderation queue. In the target suggestion picker they come across other suggestions which they would like to include in their merge.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  6. Contributor Sidebar Support with Outlook Desktop

    We would like to be able to use the contributor sidebar within the Outlook Desktop app. However, the contributor sidebar is not completely compatible with Outlook Desktop; When we try to use the Contributor Sidebar with the Outlook browser based experience, the Contributor Sidebar pane does not open within the Outlook browser window, instead the contributor sidebar pops out in a new, different window.

    31 votes

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  7. Remove irrelevant options from activity feed kabob options

    When you click the "kabob" option next to an item in an activity feed, you always get the same options.

    These include options for converting to a ticket, which is only done on suggestions and not on other objects in the activity feed, such as comments and requests.

    The options in the kabob should change depending on the object you are on.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  8. Create team dialog show existing team names

    In Admin Settings, the Create team dialog should show the currently assigned team, if it is assigned already. I'm trying to bulk assign contributor team members that haven't been assigned yet and it's very difficult and tedious currently.

    4 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  9. Pin ideas on the forums

    Admins want to be able to pin or start specific ideas on the forum, so when users visit the web portal, they will see those ideas at the top of the forum. This lets them highlight ideas they want to collect feedback on or call out recently completed ideas they want users to see.

    57 votes

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    6 comments  ·  Ideas  ·  Admin →
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  10. Score Feature based on Number of Comments and Notes

    For feature scoring, it would be helpful to also be able to score based on the number of comments and number of notes as this also is a measure of pervasiveness and urgency of the problem

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  11. Keep log of status updates after merging suggestions

    When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.

    Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.

    (The idea https://feedback.uservoice.com/forums/1-general-feedback/suggestions/4012056-canned-responses-for-suggestion-status-updates would help with this a bit, but only if you planned ahead and already knew you wanted to reuse the exact text of the status message).

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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    Deferred  ·  Claire Talbott responded

    After reviewing this idea, we’ve decided it’s not something we plan to implement at this time. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  12. Default a category in the widget when adding a suggestion

    Default a category in the widget when adding a suggestion

    9 votes

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  13. Offer European based servers

    For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)

    5 votes

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  14. New suggestions by contributors go through moderator approval

    I would like to require that new suggestions created by contributors get approved by a moderator before they are public.

    16 votes

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  15. Two factor authentication

    Add a feature that allows admins to require two factor authentication

    15 votes

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  16. Create more robust Admin Permissions

    Create admin permissions so that specific admin can only do specific activities. I would like to be able to assign which admin can access which forums as well as who can moderate and do other activities. I would also like to choose who can alter the each section of the settings. Ex. Only certain Admin can change Web portal Appearance and features and only certain Admin can delete Admin.

    E.g. Requirement – Permissions on "email subscribers"
    E.g. Requirement – Permissions on "post status update / email subscribers"

    58 votes

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  17. Be able to manually enter user and account traits

    Sometimes admins need to manually enter user and account traits. It would be great if they had the option to create user and account traits directly in UserVoice.

    29 votes

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  18. Restrict widget implementation to specific URls

    This would make it such that an implemented widget can only function on a predetermined web URl or domain.

    2 votes

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    Deferred  ·  Claire Talbott responded

    Hi Everyone,

    We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  19. Release version on completed ideas

    When an idea is completed I would like to say which version of our product it was addressed in. And also allow customers on our forum to see what is included in each release version.

    4 votes

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    1 comment  ·  Ideas  ·  Admin →
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  20. Integrate Feedback directly with Salesforce events

    be able to directly pass "events" from SFDC into UV as Ideas.

    4 votes

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