General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
1229 results found
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Improve Segmentation Rules Improve segmentation properties by allowing more than "equals" and "does not equal". Ideally you should add "contains" "does not contain" "is known" "is unknown". Date properties should also have "is before" "is after" "is between". Number properties should have "is greater than" "is less than"
3 votes -
Make Attachments Private Our use case is that we’d love for users to be able to post log files to our site to help developers track down information in them related to user submissions. But, we don’t want users to have to worry about posting any sensitive information from the log file publicly. As such, we’d like something like a forum-level setting that lets users submit attachments but doesn’t display them when end users are viewing those ideas.
2 votes -
Contributor Console needs export capabilities Love the new console - makes things much easier.
What we really need though is a way for contributors to export lists for different accounts within the contributor console.
This allows our field reps to more easily review the supported ideas for our accounts during quarterly review business calls.
12 votes -
Allow admins to favorite or bookmark specific ideas so that they can quickly refer back to them later Allow admins to create a list of favorite or bookmarked ideas that they can easily refer back to instead of having to search through all ideas. Filtered views are good but sometimes an admin wants to keep an eye on a handful of ideas across multiple different categories/labels so it would be really helpful to be able to favorite or bookmark ideas to access quickly.
3 votes -
Contributor Console: Filter Status Update by Product Area or Forum Ability to filter the public status updates by Forum. Sometimes you want to see updates for a specific product (our forums are product based).
Additionally, we have some internal forums that would be nice to filter out of this view.
2 votes -
Include Account Name on Activity Page When on Your Activity page, include the Account name when capturing feedback for a user. "You captured feedback for Jane Doe from UserVoice". Link to the Account feedback.
Sometimes the account is more important than the person and you may forget what company that user belonged to. So this would be helpful context.
4 votes -
Contributor Console: Internal Roadmap Scroll not visible by default The left/right scroll for roadmap is not shown in my view without having to scroll down to see it. Usability issue.
2 votes -
Post Public Comments and Reply to Users on Ideas from Slack integration UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".
1 vote -
Contributor Console missing Contributor Sidebar capabilities Contributor console has an option for capturing feedback, which is supposed to be used instead on the classic Contributor sidebar. But the experience is not the same, fields are not the same, and the Private commenting option which was one of the most important features of Contributor sidebar is missing.
9 votesHey all,
Thanks for the feedback and support of this idea.
Upon rollout of the Contributor Console, this feedback helped us identify that we did not make it clear enough that the feedback captured from the Contributor Console is private.
That is, like with the contributor console, feedback associated to ideas on behalf of customers from the Contributor Console is always private.
We are working on a few updates to help make this more clear moving forward.
Thanks again.
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Default Forum based on Brand in Zendesk sidebar app We have different Uservoice forums for each of our brands. When agents capture feedback from the Zendesk sidebar app, they manually select the forum corresponding to the brand on that ticket. It would be awesome if we could have the Uservoice forum already selected for that brand to save agents a step.
1 vote -
Roadmap movement It would be great to see Roadmap movement like the user activity. When you click on Road map it would be helpful to see both the Roadmap itself and then an activity log of movement on the Roadmap.
4 votes -
1 vote
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Translate customer ideas in the admin console Ideas are sometimes created in a language that admins do not speak. UserVoice should have a way for users in the admin console to translate ideas to their language.
9 votes -
Add the ability to click into a report of each public status type for the "ideas by status" chart For the "No status" public status column in the "Ideas by Status" chart, add the ability to click that column and link to a report of all those ideas with "No status", "Under Review" etc. so I can drill in and update.
4 votes -
sort search results in user results and see votes When I search as a user from an ideas page for a topic like " layouts" I want to be able to see the vote count next to the idea and sort by highest voted.
3 votes -
Email end users a summary of updates and activity Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.
13 votes -
Improve web portal display with several SSO tenants UserVoice supports setup of multiple SSO tenants, however, the display on the default web portal takes up too much space, and is generally an unacceptable aesthetic experience.
3 votes -
Allow linking two ideas in different forums together without merging I want the ability to link multiple ideas from different forums without having to merge them and losing the entry on one of the forums. Ideally the ideas would remain in their respective forums untouched from the customer side but in the Admin Portal the comments, votes, etc.. would be combined into a single entry. This would allow for easier maintenance on my end and customers wouldn't have to search multiple forums to find the single merged idea.
This would be helpful to those of us managing framework level features that apply to multiple sides of a software that have…
2 votes -
Vote for Ideas from Slack I would like to be able to vote for ideas and suggestions directly from the UserVoice App in Slack. This way I can easily submit ideas, share the submission messages, and vote for ideas without leaving Slack.
13 votes -
Automatically priorize ideas from quality contributors Have a user quality ideas rating, so it can help to filter all the income of ideas. I will priorize my attention to ideas from this users.
2 votes
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