General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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499 results found
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2 votes
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Ability to view most active users submitting feedback We would like to better understand which users are the most active in submitting feedback and supporting ideas in UserVoice so we can reward and thank them for their engagement.
14 votes -
In-app notifications to close the loop with customers In-app notification when a feature a customer/user has asked for has been completed
3 votes -
Chrome Extension: Link Multiple Ideas It would be wonderful to link more than one UV when creating feedback on behalf of our users It's not totally uncommon for us to subscribe a user to a few UVs based on their comments and I just thought it would be really cool if we could add one user to multiple ideas. less clicks is always great!!
2 votes -
Specify Applicable Forums when Creating Labels Add functionality to enable a definition of Labels on a Forum by Forum basis. When creating a new Label you would specify to which Forum or Forums this Label is to be made available to. The new Label would only appear and be available for use within those Forums. There would also be functionality to link existing Labels to Forums (it is noted that some data cleansing may be required to ensure data integrity). There is currently an issue in that Labels are created that are relevant to limited Forums, but they appear Everywhere. This clutters lists and results in…
5 votesYou can now specify labels per forum!
If you check out the label management page, you can now select which Forums a label should be available for. In the user interface, only labels that are available for the Forum an Idea is in will be presented as available options.
This also applies to AI Label Recommendations... we'll only recommend labels appropriate for the Forum where an Idea lives.
We hope this makes label application easier and cleaner, so that different teams managing different forums will be able to use Labels how they like.
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Ability to see who opened and clicked status emails Admin can see the users who have opened and clicked status emails. Currently, only the percentages are available with no data of which users actioned and contributed to the percentages of opened and clicked. Thank you.
8 votes -
export all feedback related to one roadmap feature Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.
7 votes -
Mentions in Public Comments The new ability to @mention admins within internal comments is great! As a corollary, it would be great if end users could @mention each other in public comments. This would enhance public discussion, allow users to directly interact with one another. Thanks for consideration!
8 votes -
Don't allow Saved Views to have identical names When a duplicate name is attempting to be used for a saved view, notify the user that the name already exists.
3 votes -
Invite users to the platform (similar to a private forum invite) We would like to be able to invite users to join the platform (even if the forums are public.) Similar to how we can invite administrators and contributors currently.
4 votes -
Create Segment for user or account fields that are blank/empty Add the ability to create a segment from users that do, or do not have data in a specified field, for example, if "Account Name" is empty.
2 votes -
Automatically priorize ideas from quality contributors Have a user quality ideas rating, so it can help to filter all the income of ideas. I will priorize my attention to ideas from this users.
2 votes -
Do not permanently delete feedbacks [en][Bing Translate]
Check that when the end user deletes a feedback, it is not permanently deleted but only archived, and develop so that the user can unarchive. And archived feedback is not shown publicly only in the user's profile when it exists but is available to the user himself when he or she accesses the archived page itself.[pt-br]
Não excluir definitivamente os feedbacksConfiram se ao o usuário final excluir um feedback, esse não é excluído definitivamente mas apenas arquivado, e desenvolvam para que o usuário possa desarquivar. E feedbacks arquivados não são mostrados publicamente apenas no perfil…
2 votes -
Create UserVoice ideas from VSO work items Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.
However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.
6 votes -
Send email from the tool to all users/certain users Sometimes sending a communication to all the users or a certain group is needed.
It would be nice to be able to have this feature available.2 votes -
One Authentication for All Sites and remember by default. Every time I switch products, even for the same company (OneNote to Teams) I have to go through the Magic.link again. The Magic.link is not a user friendly authentication process at all. There should be text codes or other methods, if at all. I am now less likely to give feedback simply because of how cumbersome and frustrating this process is. Please fix!
3 votes -
Improve User Experience for "Vote for Existing Idea" Button on Portal Change out the 'vote for an existing idea' action button to a design, such as a tab view, that is more intuitive for users to look through the suggested ideas to click on the idea vote button instead.
1 vote -
Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Add messaging about the inability to end an idea body with a link in the web portal When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.
2 votesTo share a little insight here: The vast majority of spam we see submitted to UserVoice sites end in a link. As a quick fix, we blocked postings that ended in a URL but did so without providing an error message. Much of this spam was submitted by a human being, so failing silently would get rid of the spam without revealing a workaround.
We're checking to see whether or not this restriction still makes sense or if there are better ways we can mitigate spam without the undesirable result for legitimate end users.
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Integrate with Call Recording / Transcription Software to allow feedback to be captured With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.
Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).
12 votes
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