General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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493 results found
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Ability to see who opened and clicked status emails Admin can see the users who have opened and clicked status emails. Currently, only the percentages are available with no data of which users actioned and contributed to the percentages of opened and clicked. Thank you.
8 votes -
export all feedback related to one roadmap feature Would like the ability to export all feedback associated with an individual roadmap feature. Currently, when viewing feedback linked to a feature in the roadmaps tool you can export all of the users tied to a specific feature from the "Users" tab of that feature, but you are not able to export the details of individual suggestions linked to that feature.
7 votes -
In-app notifications to close the loop with customers In-app notification when a feature a customer/user has asked for has been completed
3 votes -
Mentions in Public Comments The new ability to @mention admins within internal comments is great! As a corollary, it would be great if end users could @mention each other in public comments. This would enhance public discussion, allow users to directly interact with one another. Thanks for consideration!
8 votes -
Column reorder not maintained Adding and removing columns from the column picker shouldn't require the user to reorder the columns that are visible again.
4 votes -
Invite users to the platform (similar to a private forum invite) We would like to be able to invite users to join the platform (even if the forums are public.) Similar to how we can invite administrators and contributors currently.
4 votes -
Create Segment for user or account fields that are blank/empty Add the ability to create a segment from users that do, or do not have data in a specified field, for example, if "Account Name" is empty.
2 votes -
Don't allow Saved Views to have identical names When a duplicate name is attempting to be used for a saved view, notify the user that the name already exists.
3 votes -
Send email from the tool to all users/certain users Sometimes sending a communication to all the users or a certain group is needed.
It would be nice to be able to have this feature available.2 votes -
Improve User Experience for "Vote for Existing Idea" Button on Portal Change out the 'vote for an existing idea' action button to a design, such as a tab view, that is more intuitive for users to look through the suggested ideas to click on the idea vote button instead.
1 vote -
Create UserVoice ideas from VSO work items Right now, you can push an item in UV to VSO as a work item, and then there is a two way sync between them.
However, sometimes an item starts out in VSO, and you want to then push it to UV so users can vote and comment on it. But here's no way to do that currently.
6 votes -
One Authentication for All Sites and remember by default. Every time I switch products, even for the same company (OneNote to Teams) I have to go through the Magic.link again. The Magic.link is not a user friendly authentication process at all. There should be text codes or other methods, if at all. I am now less likely to give feedback simply because of how cumbersome and frustrating this process is. Please fix!
3 votes -
Do not permanently delete feedbacks [en][Bing Translate]
Check that when the end user deletes a feedback, it is not permanently deleted but only archived, and develop so that the user can unarchive. And archived feedback is not shown publicly only in the user's profile when it exists but is available to the user himself when he or she accesses the archived page itself.[pt-br]
Não excluir definitivamente os feedbacksConfiram se ao o usuário final excluir um feedback, esse não é excluído definitivamente mas apenas arquivado, e desenvolvam para que o usuário possa desarquivar. E feedbacks arquivados não são mostrados publicamente apenas no perfil…
2 votes -
Add custom fields for contributors to fill out when capturing feedback from users Allow admins to add custom fields to the Contributor Sidebar, so they can capture additional information on requests captured by their internal teams.
21 votesYou can now configure custom questions in the feedback capture extension!
See detailed information in this article.
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Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Automatically priorize ideas from quality contributors Have a user quality ideas rating, so it can help to filter all the income of ideas. I will priorize my attention to ideas from this users.
2 votes -
Integrate with Call Recording / Transcription Software to allow feedback to be captured With the rise of Call Recording and Call Transcription Software like Otter (used by Zoom), Gong.io and Chorus.ai Uservoice should be able to integrate with these platforms which could allow users to say a key phrase like "thats a great suggestion, let me take a note" which would trigger the feedback to be noted.
Because services like these transcribe calls, the transcription could provide context for the Admin to make the next appropriate actions (Create a new idea, add to existing, etc).
11 votes -
Private forum logon page styling The styling for the logon page for private forums is very poor and not very user friendly.
Enable us to configure the HTML of this page so we can design a better experience for our users.
2 votes -
Track total forum/site logins Provide a report for total user logins - per user (number of times unique user has logged in, or total login duration), and per site (total unique logins).
2 votes -
1 vote
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