General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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495 results found
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Admin invitations should redirect to /admin/signin When admins accept invitations, they are redirected to the end-user sign-in on the web portal.
In some cases, admins aren't able to sign-in with SSO while end users can.
If the account has the site restricted to SSO authentication, the admins won't be able to authenticate accept the invitation
3 votesWe updated our admin sign-up process so admins are now directed to the admin console after creating a login.
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Allow sharing with "All Admins" on Lists and Views Create a way to allow a view or a list to shared with all admins on a UV instance. This would allow a quick way for a view or list to be universal without the need to name each user, or to anticipate future users that would be added as admins.
2 votesYou can now share Idea Lists and Grid Views with the entire team of Admins with a single checkbox. Just use the sharing options to use this new feature.
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Display 'Last Active Commenter' on Admin Console's Idea screen I need the Last Active User or Commenter to show on the Admin's Ideas screen. Using this and Last Updated will help me in knowing which tickets I need to respond to without having to click on each of them or having some kind of filter for "Needs response".
1 vote -
Give admins the ability to flag an idea as important from the admin console Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.
This can only be done today from the contributor console or contributor sidebar.
10 votesHello!
Admins can now flag ideas as important from the admin console. Find this new feature from the options menu on all ideas.
Thanks for this feedback.
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Ability to enhance search results by creating keyword associations. Example: Someone could be providing feedback on the "widget" but the word they use is "pop-up".
This would be especially helpful for companies that have custom names for functionality that may not be obvious to their users.
7 votes -
Dynamic banner to promote recently launched features based on customer feedback When a user lands on the UV landing page I want to be able to display a dynamic banner which rotates through recently released product feedback/features.
This would help ensure customers see feedback as being readily reviewed and actioned and like feedback is listened to.
1 vote -
Refresh the page after signing in If you have only private forums, and a public site, when you sign in, the end user is not presented with the forums they have access to. The home page doesn't display any due to the dynamic sign-in.
Current users have to refresh the page to see the forums they have access to, on the home page. - This is a poor experience.
3 votes -
Link to individual Ideas per Pain Point Add links to the Value to Users and Pain Points section of the report that show which idea these sections pertain to. I really like that it shows the full idea list, however in cases where its not one feature or enhancement it would be helpful to see which pain points apply to which idea.
3 votes -
Be able to pull total number of ideas created, votes cast or comments made for a specific time frame Measuring engagement and activity on a forum over time can be key for customers to track how users are using their forums.
Customers need to be able to set a specific date range, and see:
- total number of suggestions
- total number of votes given or supporters added
- total number of comments made
They need this across all forums or to be able to filter by a specific forum.
7 votesHey all,
A couple weeks back we launched a new date picker on the Activity Report that gives you the ability to filter your reports by a custom time period. If you haven’t been to the activity report lately, check it out today.
Thanks,
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Allow users to edit a robots.txt for their subdomain To be able to hide some specific pages on the web portal (/users pages) from web crawlers
2 votes -
VOC Phrase Searching (exact match) Forwarded from a customer/user: VOC can't do phrase search/exact match using text inside quotations. This is likely resulting in similar ideas being entered because it's too cumbersome to go through 12 pages of results that includes any of the words in the search. Adding phrase search/exact match functionality would be beneficial for the users and reduce the likelihood of duplicate ideas being entered.
1 vote -
Detect Windows versions properly Whenever a user posts an idea, their browser version is detected and the OS is guessed.
We figured out UserVoice can’t tell Windows 10 from Windows 11 — which was crucial for a certain problem users encountered.
I don’t know if it’s technically possible to properly detect OS, but at least it should be named 'Windows 10/11', if UV can’t distinguish these.1 voteThanks for letting us know, Egor. We have made a change so this will now display "Windows 10/11".
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Post Public Comments and Reply to Users on Ideas from Slack integration UserVoice admins want the ability to post public comments and reply to users directly from slack. That is, when an idea is streamed into a slack channel because of some event, make one of the actions that can be taken on that idea from slack be "post public comment" and/or "reply to user".
1 vote -
1 vote
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Widget doesn't stay signed in when used When we switch between webpages on a site where we have installed the feedback widget the user is required to sign back in every time they try to use the widget. Is this a product limitation or is it something we have configured incorrectly? If it's a limitation, it would be great to get this fixed.
1 vote -
Allow users to Export all account feedback from "My Feedback" Frequently we get requests to allow users to export not just feedback they have submitted, but also feedback from anyone in their org. They can view it from the portal, but not having the ability to export that data is frustrating for them. Can we get that export added as well?
1 vote -
Send the entire message history as part of the email notification Send the entire message history along with the notification email.
One of our customers has complained that it is difficult to follow the conversation, because each message is sent in isolation. The full thread is only visible if the user logs into UserVoice, which they generally don't do. Can we send the full message history along with every private message? Thanks!
1 vote -
Allow to attach .indd files At illustrator.uservoice.com we need to be able to attach many file types for reviewing, including InDesign files in the .indd format. UserVoice, being quite paranoid, refuses to let users to attach these.
I’d say we also need to be able to share user scripts in .js/jsx format (yeah, security reasons, yada-yada), but sometimes even renaming these into .txt doesn’t help...
I think UV should be more transparent with allowed formats, rather than allow 'all formats' in the dialog given. Please!1 voteThanks for the feedback!
.indd files can now be attached to UserVoice submissions.
We pay close attention to the security risks of attaching files through a public channel to protect our systems and our customers. We're always happy to review different file types as they're needed for use, but unfortunately some of them would put our SOC 2 certification at risk... JavaScript files are a good example of this.
Any other types you need, let us know!
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Ability to Filter/Search by "Created by" (aka original idea submitter) I wish there was a way to filter down or search ideas by the "Submitter" or "Created by." I feel like I have looked high and low in the UI and don't seem to have found a easy way to go about this.
The use case is that when we get feedback from external users and I reach out to them via email to gather more context, I don't even share the Feedback Portal link with them because Content Hub's portal is not public, so they wouldn't be able to access it.
After our exchanges and gathering more context,…3 votesGreat news!
You can now add "Creator" as a column in the Idea Grid. Additionally, you can filter by one or more creators in both regular and advanced filters, and there's a nice shortcut to filter by Team, where all members of the team will be included if they are the creators of an Idea. This is a great way to see what a particular group in your company has been advocating for.
Enjoy!
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track users by phone number Instead of requiring email addresses, allow us to track them by phone number as well
2 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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