General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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504 results found
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Comments Vs. Public status vs. Message subscribers should be more obvious within Admin view When logged in as an Admin, viewing Suggestions.
I find it difficult to know if the comments are "public" or "private"This should be obvious when viewing the comments, so that if a customer accidentally posts something "sensitive" in the comments field I can easily detect this and mark the comment as private!
Retaining the comment with the suggestion (for admins), but hiding it from other public users of the forum.3 votes -
Add NPS column to the Accounts tab on the Users & Accounts page I would like to have an NPS column on the Accounts tab so that I can easily see the NPS score for each account and sort by NPS score to find unhappy accounts.
2 votes -
Update JWT SSO Permissions JWT SSO allows you to pass admin: accept to promote a user to Admin license; however, there's more granular permission to the Admin license in the User Management in the UI.
Please surface these options so they can be passed in the JWT SSO.
1 vote -
Conditions for events sent to Slack For example, if a user/account has a certain trait value, send to a specific Slack channel.
1 vote -
Client Account Portal Client Account Portal - Would like clients to have their own admin/account portals to manage and appropriately vote on their strategic initiatives from an account level. Would like the admin portal to have permission levels - allowing clients to give visibility to their stakeholders on their ideas, vote on other ideas but not changing the importance level of the idea. This would allow our clients to give more accessibility to their users to submit feedback directly to uservoice (freeing up their time to entering ideas on their behalf) and allow them to have more control on their strategic…
2 votes -
Ability to CC someone while replying to an idea or feedback To CC an additional user without the limitation of just emailing the subscribers of an idea
1 vote -
1 vote
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Assign Teams via SCIM Enable team assignments via SCIM so user permissions and team updates happen in a single process.
1 voteWe now allow the ability to assign teams in SCIM! For how to accomplish this, see our support article here.
Please reach out to Support if you have any questions or issues!
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Show My Requests In the contributor allow the sidebar user to see a list of all of their current requests.
1 voteHello there,
As your customer facing teams’ new home for feedback, we’re excited to get your thoughts on how the new Contributor Console helps with this need.
In particular, the “My Activity” feed enables team members to see all feedback they’ve captured and the customers they’ve captured in on behalf of.
More here:
https://community.uservoice.com/blog/new-contributor-console/ -
Add support for SAML single logout When a user logs out of UserVoice, log them out of the identity provider as well.
4 votes -
Show accounts for NPS score Slack notification Show the account(s) a user belongs to in the Slack notification for a new NPS rating
0 votes -
Column headers for account fields on import templates should be the same The account column headers from the template should be the same on both the user template and account template.
On the user template everything for account starts with account. for obvious reasons, but then if you are stripping down to just add account info, you have to go back to your file and rename all your columns.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Pass through SAML authentication If a user is already logged in with a customer's identity provider, pass through that authentication to UserVoice.
This is especially important if an account is using SAML and UserVoice authentication together. If that is the case, then end users who log in with SAML, have to click the icon to get logged in.
Ideally, the user would be automatically authenticated if they had already logged in with the customer's identity provider.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Make Idea Details Scrollable on Small Screens When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.
2 votes -
Default Comment Notifications (for existing users) Allow admins to retroactively enable comment notifications for existing users
1 vote -
Be able to send auto-replies to NPS ratings Customers want to be able to send an automatic reply when a user submits an NPS rating, so they can ask for more details.
7 votes -
Total Number on web portal should show open and closed Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)
1 vote -
"Hide/Show Closed Ideas" should Appear Clickable When an end user is looking at the "My Feedback" section of the web portal, the text "hide/show closed ideas" should appear clickable.
1 vote -
Translate web portal site-text If you are able to translate user generated ideas and comments, you should be able to automatically translate the site-text of the web portal.
1 vote -
SugarCRM integration We would like to see an integration or sync service with SugarCRM to be able to automatically/seamlessly pull user and account data into the UserVoice platform.
2 votes
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