General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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495 results found
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Column headers for account fields on import templates should be the same The account column headers from the template should be the same on both the user template and account template.
On the user template everything for account starts with account. for obvious reasons, but then if you are stripping down to just add account info, you have to go back to your file and rename all your columns.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Show accounts for NPS score Slack notification Show the account(s) a user belongs to in the Slack notification for a new NPS rating
0 votes -
Conditions for events sent to Slack For example, if a user/account has a certain trait value, send to a specific Slack channel.
1 vote -
1 vote
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Dovetail Integration An integration with dovetail to bolster customer feedback with user research, interview notes, videos and images to help with analysis.
1 vote -
Total Number on web portal should show open and closed Currently the total number showed only shows the open ideas. End-user should know the total number of ideas submitted (open + closed)
1 vote -
Make Idea Details Scrollable on Small Screens When user a smaller window, the idea details is not scrollable when trying to leave an internal comment which cuts off the save button.
2 votes -
Pass through SAML authentication If a user is already logged in with a customer's identity provider, pass through that authentication to UserVoice.
This is especially important if an account is using SAML and UserVoice authentication together. If that is the case, then end users who log in with SAML, have to click the icon to get logged in.
Ideally, the user would be automatically authenticated if they had already logged in with the customer's identity provider.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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"Hide/Show Closed Ideas" should Appear Clickable When an end user is looking at the "My Feedback" section of the web portal, the text "hide/show closed ideas" should appear clickable.
1 vote -
Translate web portal site-text If you are able to translate user generated ideas and comments, you should be able to automatically translate the site-text of the web portal.
1 vote -
Be able to send auto-replies to NPS ratings Customers want to be able to send an automatic reply when a user submits an NPS rating, so they can ask for more details.
7 votes -
Default Comment Notifications (for existing users) Allow admins to retroactively enable comment notifications for existing users
1 vote -
Post Comment Confirmation Post adding a comment, there should be a confirmation that a comments has been added and the user should be scrolled down to view the added comment.
1 vote -
Audit Admin Logs Add a mechanism for a customer to be able to view and/or export the user account login attempt, create, delete, and update activities (view logs).
1 vote -
Redaction feature when users input PII data Help prevent users from posting PII data
1 vote -
SugarCRM integration We would like to see an integration or sync service with SugarCRM to be able to automatically/seamlessly pull user and account data into the UserVoice platform.
2 votes -
Expose Forum Id in Edit Console It would be a better user experience to expose the forum ID in the edit modal instead of needing to go find it via the api or url
2 votes -
Use custom email address for 1:1 replies Allow admins to choose a custom email address to show as the From address when replying to a user. Right now, it will use their admin email address.
1 vote -
Auto select newly created labels from within the idea details When creating labels from within the idea details view, the newly created label should be auto-checked, so the user does not have to manually check the box after creation
1 vote💫We're thrilled to announce updates to our labeling experience! We prioritized ease of use and to make label application faster. In addition to our coming label recommendations, we hope these productivity enhancements make Idea triage even easier.
🚀 Here are the improvements we made:
- We added expand all/collapse all functionality on all label dialogs
- We made the expanded state the default experience everywhere that labels have already been applied
- Exposed label settings are accessible everywhere labels can be applied, so that the creation of new labels is always available
- We unified the label modal across all areas where label application is used
- The label modal is larger so that longer labels are easier to read and you can see more labels in the window
- Performance increases come along with the updated label modal
- When you open the label dialog, the search box is automatically in focus, so you can just…
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Custom Fields for end-users To have custom fields for end-users so that we are able to collect a little bit more granular data as part of capturing new ideas
2 votes
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