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General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

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502 results found

  1. Require Contributor Console Forum Without Default

    When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?

    3 votes

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  2. Ability to understand the engagement of contributor ideas'

    I post several ideas and I don't get too much information about it, like:

    who saw my idea? where the users came from?
    wow much time people spend reading about it?

    I just see that I invest a good time sharing my ideas but never get any feedback or follow up the discussion.

    1 vote

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  3. Make it possible to enter code in an idea description

    Even if it is not a majority use case for the kinds of products that UserVoice supports, there will be times when technical users want to add feedback that includes programming code.

    It should be possible to receive and sanitise code just like StackExchange do…

    <div>
        But it isn’t.
        <span>in a way that remains readable.</span>
    </div>
    
    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  4. Microsoft Account (MSA) SSO

    Provide SSO support for MSA. MSA encompasses Microsoft provided accounts, such as @live, @hotmail, and @microsoft only.

    Adding this support would allow a forum to remain public, while still being mandatory for users to sign in to their MS account if they want to leave feedback, vote, or comment on an idea.

    2 votes

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  5. Include Idea Title in Idea Submission Confirmation Email

    I received asking if the confirmation emails users receive after submitting an idea can be improved. The ask is if the email can include the title of the suggestion they have submitted, so that they can easily know at a glance which suggestions we have already submitted?

    2 votes

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  6. Show whole SEGMENT column heading in Suggestions

    Allow users of the Suggestions section of the Console to see the whole column heading od SEGMENT columns (e.g. always show the full heading, allow column width to be adjusted, at least have a hover text tooltip to display the whole column heading.
    Currently, a segment heading allows only the first 2 characters of the heading to display (after the word SEGMENT) - see attched screenshot

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Jared Shaffer responded

    With our recent updates to the idea grid, column headers are now fully visible and column widths are adjustable!

  7. Idea Insights lists (trending ideas, inactive ideas, etc) on a dedicated page

    Each of the lists of ideas (trending, this just in, Inactive, etc) on the Idea Insights tab should be scannable in more than just the widget on that tab.

    This would help users take more actions in the context of each of those list of ideas. For example, bulk delete of "inactive ideas" or bulk status updates on ideas with no status in a while.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Matt Young responded

    Idea Insights has gotten a refresh. In addition to a visual update, you can now:

    • Navigate from each section of the report to the grid with the same Ideas listed, so that you can operate on them in bulk or review them with complete context
    • Change the time frame for the both the top and bottom sections of the report
    • The report is now responsive, so it will stack vertically on smaller screen sizes

    We hope this makes Idea Insights even more useful and actionable for you!

  8. Notification regarding a new comment that's been made on an idea following your public status update

    There have been instances that users do not use the response feature to reply to a public status update in which we might be prompting users for additional information. Instead, they comment on their original idea, and we have no way to know they have followed up on the request/question posed in the public status update. Having some kind of feed for new comments on statuses that have been updated by an Admin for these instances would be helpful to prevent broken communications. To prevent abuse, we could also have an option to disable notifications for the certain…

    1 vote

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    We've added notifications for status update replies, but still need to add notification options for when a status update goes out.

    We've got some ideas in the works for how to do this (and more) to let you customize which Ideas you'd like to follow and get notified when activity happens.

  9. Merging ideas & moderation of comments

    Please remove the comment moderation step when merging ideas. If I’ve reviewed an idea and decided it should be merged into another, it doesn’t make sense to then have to manually approve the user’s comment afterwards. It’s just an unnecessary extra step.

    The goal is to ensure their feedback is carried over, not just their vote - this should happen automatically during the merge.

    Please reconsider this flow.

    1 vote

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  10. Setting "None" status after responding with another status.

    Please restore the ability to select "None" for the status label after a status has been assigned. We respond to ideas using the "none" status to confirm that we've seen them, and to let users know that their idea is a good one, however - If I need to ask a question, I update with a different status for tracking purposes. And currently, if they respond to the question I ask, I'm unable to put the status back to "None" - I have to switch to the old uservoice interface in order to accomplish this, it's quite irritating.

    2 votes

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    2 comments  ·  Ideas  ·  Admin →
    Completed  ·  Claire Talbott responded

    Hi all, this bug was fixed on 3/14/18. I do apologize for the delay in getting the status updated!

  11. Remember user's preferred authentication methods

    If they sign-in with email address, present that option. If they sign-in with SSO, automatically log them in.

    2 votes

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  12. Expand Idea List Permissions

    In order to expand idea list adoptions across our org, we need more flexible permissions. Some examples:

    View only Admins can create and edit personal idea lists, but once they share they lose edit access. We would like to allow these users to edit lists they create, regardless if they share or not.

    Additionally, we need more granularity around view/edit access on Idea Lists. I need to be able to share the list and allow certain individuals to edit or view the list, regardless of view/edit permissions of the individual ideas.

    2 votes

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  13. Client Account Portal

    Client Account Portal - Would like clients to have their own admin/account portals to manage and appropriately vote on their strategic initiatives from an account level. Would like the admin portal to have permission levels - allowing clients to give visibility to their stakeholders on their ideas, vote on other ideas but not changing the importance level of the idea. This would allow our clients to give more accessibility to their users to submit feedback directly to uservoice (freeing up their time to entering ideas on their behalf) and allow them to have more control on their strategic…

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Web Portal  ·  Admin →
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  14. Let me stay on an idea after adding it to a roadmap

    If I open an idea from the idea grid so that it slides out from the side, and then choose to link that idea to a feature, I can click off the idea and return to the grid to continue working. That's great.

    On the other hand, if I use the option "Add Idea to Roadmap", then I can't return to the idea grid. Clicking the back arrow or just clicking off to the side on the idea grid unexpectedly navigates me to the roadmap instead. I have hundreds of ideas to add to various roadmaps and every time I…

    1 vote

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    2 comments  ·  Roadmap  ·  Admin →
  15. 1 vote

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  16. Unlink Completed Ideas from Roadmap Features

    If I have a feature on my roadmap with multiple ideas linked to it, and then mark some of those ideas as Completed, I would like those ideas to be unlinked so I can see the demand and feedback for the remaining ideas. This would be useful for feedback around a topic that our users have extensive thoughts about.

    For instance, if I were a pizza company and the feedback was for new topping ideas, I might have a feature for all the new toppings to get a feel for the demand out there to add toppings to our…

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Roadmap  ·  Admin →
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  17. 1 vote

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  18. Be able to search SSO Logs

    1. You need to troubleshoot an SSO issue and find a token for a specific user
    2. You have to scroll through every single page of SSO logs to find the one you want.
    3. This is time consuming for admins when troubleshooting an issue, and we spend a lot of time scrolling through logs to find the data we need.
    4. Need to be able to search the logs by email address, username and if possible, GUIDs as well.
    3 votes

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  19. 3 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Matt Young responded

    We've updated subscribing end users to updates to be on by default, but if you change this selection, we'll remember your preference so you don't have to keep changing it every time.

  20. 1 vote

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Claire Talbott responded

    We’ve updated our supporter’s import. If you import new supporters, you can set their subscription status to “no.”

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