General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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495 results found
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Notification regarding a new comment that's been made on an idea following your public status update There have been instances that users do not use the response feature to reply to a public status update in which we might be prompting users for additional information. Instead, they comment on their original idea, and we have no way to know they have followed up on the request/question posed in the public status update. Having some kind of feed for new comments on statuses that have been updated by an Admin for these instances would be helpful to prevent broken communications. To prevent abuse, we could also have an option to disable notifications for the certain…
1 voteWe'll soon be releasing a notification when a user provides a text reply to a status update. This will be delivered to the person who sent the status update. There will also be an event sent to Slack channels that are tracking newly received feedback.
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Idea Insights lists (trending ideas, inactive ideas, etc) on a dedicated page Each of the lists of ideas (trending, this just in, Inactive, etc) on the Idea Insights tab should be scannable in more than just the widget on that tab.
This would help users take more actions in the context of each of those list of ideas. For example, bulk delete of "inactive ideas" or bulk status updates on ideas with no status in a while.
3 votesIdea Insights has gotten a refresh. In addition to a visual update, you can now:
- Navigate from each section of the report to the grid with the same Ideas listed, so that you can operate on them in bulk or review them with complete context
- Change the time frame for the both the top and bottom sections of the report
- The report is now responsive, so it will stack vertically on smaller screen sizes
We hope this makes Idea Insights even more useful and actionable for you!
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Remember user's preferred authentication methods If they sign-in with email address, present that option. If they sign-in with SSO, automatically log them in.
2 votes -
Setting "None" status after responding with another status. Please restore the ability to select "None" for the status label after a status has been assigned. We respond to ideas using the "none" status to confirm that we've seen them, and to let users know that their idea is a good one, however - If I need to ask a question, I update with a different status for tracking purposes. And currently, if they respond to the question I ask, I'm unable to put the status back to "None" - I have to switch to the old uservoice interface in order to accomplish this, it's quite irritating.
2 votesHi all, this bug was fixed on 3/14/18. I do apologize for the delay in getting the status updated!
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Expand Idea List Permissions In order to expand idea list adoptions across our org, we need more flexible permissions. Some examples:
View only Admins can create and edit personal idea lists, but once they share they lose edit access. We would like to allow these users to edit lists they create, regardless if they share or not.
Additionally, we need more granularity around view/edit access on Idea Lists. I need to be able to share the list and allow certain individuals to edit or view the list, regardless of view/edit permissions of the individual ideas.
1 vote -
Client Account Portal Client Account Portal - Would like clients to have their own admin/account portals to manage and appropriately vote on their strategic initiatives from an account level. Would like the admin portal to have permission levels - allowing clients to give visibility to their stakeholders on their ideas, vote on other ideas but not changing the importance level of the idea. This would allow our clients to give more accessibility to their users to submit feedback directly to uservoice (freeing up their time to entering ideas on their behalf) and allow them to have more control on their strategic…
1 vote -
Add an AI Agent to consolidate feedback AI agents are the rage these days. I think it would be great to ask questions to an AI bot that helps users find relevant ideas, identify target audiences, etc
For example, I could conversationally ask, "what are the most active ideas in the last 90 days for a particular client segment" and it would automatically provide a prefiltered list and even possible an impact report type export.
Because our data set is so large, many internal teams find the platform a bit intimidating. This would overall significantly improve usability to consume the data and answer the specific questions…
2 votes -
Let me stay on an idea after adding it to a roadmap If I open an idea from the idea grid so that it slides out from the side, and then choose to link that idea to a feature, I can click off the idea and return to the grid to continue working. That's great.
On the other hand, if I use the option "Add Idea to Roadmap", then I can't return to the idea grid. Clicking the back arrow or just clicking off to the side on the idea grid unexpectedly navigates me to the roadmap instead. I have hundreds of ideas to add to various roadmaps and every time I…
1 voteWe have ensured that the navigation after Adding an Idea to Roadmap should be much smoother now!
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1 vote
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Be able to search SSO Logs - You need to troubleshoot an SSO issue and find a token for a specific user
- You have to scroll through every single page of SSO logs to find the one you want.
- This is time consuming for admins when troubleshooting an issue, and we spend a lot of time scrolling through logs to find the data we need.
- Need to be able to search the logs by email address, username and if possible, GUIDs as well.
3 votes -
1 vote
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Unlink Completed Ideas from Roadmap Features If I have a feature on my roadmap with multiple ideas linked to it, and then mark some of those ideas as Completed, I would like those ideas to be unlinked so I can see the demand and feedback for the remaining ideas. This would be useful for feedback around a topic that our users have extensive thoughts about.
For instance, if I were a pizza company and the feedback was for new topping ideas, I might have a feature for all the new toppings to get a feel for the demand out there to add toppings to our…
1 vote -
Direct licensed users to appropriate landing page When Admins sign in, direct them to the Admin Console. When Contributors sign in, direct them to the Contributor Console. Web Portal for everyone else.
1 vote -
3 votes
We've updated subscribing end users to updates to be on by default, but if you change this selection, we'll remember your preference so you don't have to keep changing it every time.
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1 vote
We’ve updated our supporter’s import. If you import new supporters, you can set their subscription status to “no.”
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Ability to sort on the Settings page for end-users to easily locate older ideas they have voted or commented on End-users that look up their past ideas on the web portal have difficulty locating old ideas to find updates/make comments when they are not subscribed or haven't seen activity in a while.
2 votes -
Increase visibility of inviting users to a private forum This setting is incredibly hard to find for a new customer.
3 votesWe hear you on this idea! We added a couple of improvements to help with this:
1) If you are viewing a list of forums, you can click the kebab on the right, to quickly invite or manage invitations: https://cl.ly/b0b3b3c814c1
2) If you are in forum settings, you can click the link to quickly managed authorized users: https://cl.ly/01bf96256075
Have additional functionality you would like to see to make this easier? Let us know!
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2 votes
Hi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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1 vote
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0 votes
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