General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
- or
495 results found
-
Customize the amount of time the "Thank you" message in the NPS widget lasts There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.
It would be good to be able to make this screen last longer, so users don't think anything is wrong.
1 vote -
Increase idea description character limit The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.
1 voteWe haven't seen enough of a need for this to warrant a change to the model.
-
Urgency Score Summary or Tool Tip Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.
1 vote -
Submit a New Idea From the "Idea Details" Page We would like our users to be able to submit a new idea, from the "Idea Details" page. If the exisiting idea doesn't cover what they need, they should be able to create a new idea.
1 vote -
Enhanced Contributor Dashboard with Regional & Client Filtering Reduce admin manual exports by enhancing the Contributor Console for regional / industry client teams with intuitive filters by countries, and regions, enabling self-serve analysis of product feedback.
- Regional & Country Filtering: Allow users to filter ideas by country or region to see localized feedback trends.
- Client-Specific Insights: Enable filtering by company with ideas and its vote count, as well as its supporters, to understand client-specific needs and priorities.
- Trend Analysis: Display vote trends over time to assess ongoing relevance and impact of past improvements.
- Status & Category Filters: Allow users to filter ideas by public status and…
2 votes -
Be able to post idea from web portal landing page It would be ideal, not only that you can search for an existing idea in the landing page of the web portal, but also if end users are able to post a general idea and/or choose what forum that idea belongs to.
1 vote -
Email Triggers to send auto emails Ability to set triggers for when pre-created emails should go out. Ie: when an email receives x amount of votes, send an email to all users letting them know that the product team will not look at the idea for consideration.
1 vote -
Enhance the idea search capability in the Zendesk integration Enhance the search idea field within the Zendesk integration, allow users to search ideas by keywords and allow system to find ideas with similar terms, or include account name in search
1 vote -
Show which Forum an idea was posted in the Slack Integration Customers with multiple forums using the Slack integration, want to see which forum the idea was posted to when it's pushed to Slack.
This way they can see at a glance, where users are posting and don't have to click out each time.
1 voteHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration provides the context of what Forum and Category and Idea was posted in.
Thanks.
-
An option to set permissions for anyone with roadmap URL The page you’re directed to when browsing the URL to your internal roadmap is a read only page. Only admins from inside the admin console of the UserVoice UI have permission to alter the cards or buckets on the roadmap. We would like an ability to allow users to take actions on this page.
1 vote -
Require Contributor Console Forum Without Default When a contributor is creating an idea, the ‘belongs in forum’ is a little small, and we are finding the users are not prompted well enough to select the correct forum. We defaulted to our internal forum, which is fine. BUT, is there a way to not set a default in this page and force the contributor to select a forum?
2 votes -
Include Comments to be counted as responses for Public statuses Once a Public Status has been set, we would like for comments to be counted as responses and thus be included in the number of responses within the new Public Status information box.
Related to this resource:
https://help.uservoice.com/hc/en-us/articles/360034984834#:~:text=Get%20Users%20Reactions%20to%20your%20Public%20Status1 vote -
Shortcut to return to admin console When going into the Users and Accounts management page in UserVoice Admin Console, it routes to a new page. I would like to suggest the ability to click on the UserVoice icon to return to the UserVoice admin console as a shortcut instead of having to click on the drop down menu item of my profile in order to route back to the admin console. Clicking on the organization's icon to go back to the main console is a common aspect among many websites/applications.
1 vote -
Don't show admin name on private forum invitations In some cases, an admin may not want their personal name tied to private forum invites they are sending out. They may want to add their own signature to have the invite look like it came from a team/group/different admin.
2 votes -
2 votes
-
Inconsistent @mention Functionality in Internal Comments When attempting to tag admins within comment sections, the system does not reliably display available names as expected. At times, the dropdown will populate with relevant options, but in other instances, no names appear. This inconsistency disrupts workflow and makes it difficult to ensure the right team members are notified.
2 votes -
Idea Submitter Visible in the Admin Console Ideas View Good Evening,
I can't see a way to surface the 'idea' submitters details (i.e. name or email address) in the admin console ideas view. It would be a great add on features as we could sort by this parameter. Thank you2 votes -
Custom from: email address for subscriber emails These currently have a random alpha-numeric pattern, e.g. omail-tTyIRW4hbiepjxTf1+edjc9s@feedback-poweredby.uservoice.com
These should be nicer looking or allow the use of custom email addresses.
5 votesWe recently introduced DomainKeys Identified Mail (DKIM) which enables the customization of an email “from” address. Once DKIM is configured, you may choose a custom “from” email address on subscriber emails. Read more about DKIM below:
https://help.uservoice.com/hc/en-us/articles/4410940934419-Email-Customization
-
3 votes
-
Harassing emails One of our employees complains that she receives a lot of SPAM messages from USERVOICE.
I am attaching a screenshot and asking you to take care of it.1 voteOur Technical Success team was alerted to a SPAM issues that occurred Feb 12-13 across multiple accounts. We've since moved these tickets to SPAM inboxes and deleted all of the created SPAM accounts.
- Don't see your idea?