General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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504 results found
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Update the total amount of subscribers who will recieve a notification of a status update when you change subscription status On a suggestion with supporting users, if you click to update the status we will show a number X, "Email X subscribers".
If you click into a user's request (who is not subscribed) and click the checkbox to make them a subscriber/receive notifications, the number X will not change as expected.
1 vote -
Email response to reactions on status update Provide a feature where product teams can gain context from users that give a thumbs down, downvote, negative reaction to a status update
2 votes -
Set comment notifications based on number of comments Allow admins (or users) to setting limits such as send a notification when an idea gets more than 5 comments.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Login Analytics Ability to know what % of team members and end users are in UserVoice at a given cadence.
1 vote -
Ability to collapse public status history on webportal End users have the option to see the public status history but once opened, cannot collapse it back,
1 vote -
Be able to add suggestions to merge selection while picking merge target Users are merging a suggestion from the moderation queue. In the target suggestion picker they come across other suggestions which they would like to include in their merge.
1 vote -
Have Sidebar bookmark name include domain When adding the contributor sidebar bookmark, have the domain name in the bookmark name so it can be distinguished if there are users in multiple domains
1 voteThis functionality is no longer needed, as the new feedback capture extension allows for multiple domains in a single extension installation.
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Don't default merge notifications to be enabled When you merge ideas, the checkbox to notify users is always on by default: https://d.pr/i/N6bM08
This should be off.
1 vote -
Enhance the idea search capability in the Zendesk integration Enhance the search idea field within the Zendesk integration, allow users to search ideas by keywords and allow system to find ideas with similar terms, or include account name in search
1 vote -
Increase idea description character limit The character limit for the idea description field is currently 10,000. Some users are running out of space when creating ideas and would like the limit to be increased.
1 voteWe haven't seen enough of a need for this to warrant a change to the model.
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Urgency Score Summary or Tool Tip Provide a text summary on suggestions that is being rated with urgency, or offer a tool tip help users understand better what is being taken into account to create this scoring.
1 vote -
Customize the amount of time the "Thank you" message in the NPS widget lasts There is a "Thank you" screen that appears in the widget after you have sent a satisfaction rating.
It would be good to be able to make this screen last longer, so users don't think anything is wrong.
1 vote -
Sort by Plan field (column) in UserVoice Right now, you can't sort by the "plan" field in UserVoice. Admins would like to be able to sort by the plan field on the users and accounts page.
1 vote -
Report on response rate for NPS It would be helpful to know how many users were prompted with the NPS survey during a given time frame vs. how many ratings were actually submitted.
3 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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More Automated Reporting Automatically generate timely reports for accounts, users, and or status updates. For example, automatic reports for things that are out of SLA. It's all currently very manual processes.
7 votes -
Add specific emails for private forum, without sending them an invitation We would like to add end-users to a private forum, without having to send them an invitation from UserVoice, but instead just linking the private forum in our comms.
2 votes -
Submit a New Idea From the "Idea Details" Page We would like our users to be able to submit a new idea, from the "Idea Details" page. If the exisiting idea doesn't cover what they need, they should be able to create a new idea.
1 vote -
Be able to post idea from web portal landing page It would be ideal, not only that you can search for an existing idea in the landing page of the web portal, but also if end users are able to post a general idea and/or choose what forum that idea belongs to.
1 vote -
Email Triggers to send auto emails Ability to set triggers for when pre-created emails should go out. Ie: when an email receives x amount of votes, send an email to all users letting them know that the product team will not look at the idea for consideration.
1 vote -
Show which Forum an idea was posted in the Slack Integration Customers with multiple forums using the Slack integration, want to see which forum the idea was posted to when it's pushed to Slack.
This way they can see at a glance, where users are posting and don't have to click out each time.
1 voteHey there,
Take a look at the attached image for a quick example of how the UserVoice to Slack integration provides the context of what Forum and Category and Idea was posted in.
Thanks.
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