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General Feedback

How should we improve our feedback and product management tools?
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1268 results found

  1. salesforce objects <> UserVoice Ideas

    We have multiple sales force custom object that can collect Customer feedback/comment that can contain potential product enhancement request that should be use to create an Idea in Uservoice.

    NPS surveys
    Risks
    Meetings
    Notes
    All these may contain comments from the customer and we would like an easy way for a CSM to extract the data from the comment create an idea and then link the idea back to the Salesforce object with a 2 way links. Allowing CSM to move from Salesforce to UV and Product managers to trace the idea source back to the Salesforce object with the…

    1 vote

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  2. Custom Dashboard with selected accounts

    1) I would like to be able to search based on the user name - to see the user specific comments / voting / creation of ideas

    2) i would also like to be able to save a view / dashboard of several clients. I have 13 accounts that i manage as CSM, i would like a dashboard that can track my clients activities in Idea Lab

    1 vote

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  3. API endpoint to unassign seats

    Hello Team,

    Currently there's an API endpoint that allows you to deactivate a user. Since most of the time this action is done when terminating a user it would be great if you could create a billing endpoint that allows you to remove seats so that you could automate user offboarding altogether.

    3 votes

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  4. keep email addresses in cc/bcc when added

    In Tickets, keep any additional cc email addresses if you leave the screen: Multiple times I have added cc email addresses, leave the ticket to view something else, come back and send the email, only to realize those cc's were removed when I left the screen. Suggesting they stay added even if you leave the ticket.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  5. Add Labels when Submitting Ideas via Slack

    An option to add a label when submitting new ideas through the Slack integration (currently there's no label field in the bot)

    1 vote

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  6. Highlight the open level

    In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Ideas  ·  Admin →
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  7. Improve clarity and speed of portal Idea Search

    The user reported a problem here:
    https://illustrator.uservoice.com/forums/333657/suggestions/35516884

    As for the overall performance — yeah, that blinking and waiting and state changing when typing can irritate impatient users, who are already nervous, since they have to report problems or ask for a feature.

    1 vote

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    Gathering Feedback  ·  0 comments  ·  Web Portal  ·  Admin →
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  8. Persist search text in idea title - zendesk widget

    Not sure how much attention you are giving your zendesk widget, but -
    Currently, when you search for a uservoice idea and can't find an appropriate idea, you have the option to click "Create new idea". However, this causes you to lose the text you've typed in the search box. I wish the text you've searched for carried over to the idea title!

    1 vote

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    We'll be improving the feedback capture experience in Zendesk and other popular tools as we roll out our new Feedback Capture Chrome Extension in the coming weeks.

  9. Expand the Grid column Dropdown Filter

    The label dropdown filter is needlessly small. Can we expand it down a bit more on the page? See attached.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  10. Distinguish who are the owners on user&accounts panel

    Provide a way to distinguish between 'Full Access (Owners)', 'Settings Only', and 'Limited' (admins with no access to settings). Be able to filter the user grid by these admin levels to see who has what permission.

    8 votes

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  11. Option to disable flagging feature

    Option to disable the flagging feature. Our process does not utilize this feature, and due to our large user base, it is unnecessary and causes a lot of confusion

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  12. filter on create date - 7 days

    Working on set up SLA for triaging ideas. For example, change new status to under review in 2 days, Change Under review to understood in 7 days.

    Is it possible to set up an advance filter that allows boolean logic on the created date field ? For example, Status = new and Create date is > Today - 7. This would allow me to create a saved filter that i can run every day and not have to change the create date filter.

    1 vote

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    0 comments  ·  Ideas  ·  Admin →
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  13. Get summary/export of all column changes in roadmap

    notifications when roadmap features move columns.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  14. Allow templates to be used for feature details

    We should be able to create a template that's available so all PMs input details in the same way. Example: I want our broader internal team to be able to see WHY this is being built, WHICH customers have submitted ideas, and WHO the PM is for each feature. A simple template inside the description field would be very beneficial.

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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  15. Make Jira Integration Compatible with Jira Product Discovery

    It would be great to have the Jira Integration work with Jira Product Discovery where the idea shows on the Jira side. It is already working to show the link on the UserVoice side

    5 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. Kanban board for the ideas from end users

    Our users have asked time again and again about having a Kanban board view like the one we in Roadmaps & Features, but the Ideas & Feedback section. So when a new idea gets suggested by a user, a card will automatically be created and we can manage the status, work process and the overview in the same board.

    19 votes

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    2 comments  ·  Ideas  ·  Admin →
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  17. Sort Permissions Alphabetically

    Comparing production permissions against the sandbox is near impossible because they don't populate identically. You have to scroll up and down on both trees looking for each record.

    The attached example is one of the better examples. Some of the other instances are way worse.

    Please Sort Permissions and all Nodes Alphabetically.

    1 vote

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  18. User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea

    User & Accounts: View organization contributions, sort by highest contributor, highest votes on an idea
    view the contributions by user and the DATE of submission.

    Ideal:
    1. search by domain, most active contributions by email (via user or submission by our team) on top, and most voted idea.
    2. search domain and see all contributions for all users in the same page. (filter by time and most voted)

    1 vote

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  19. Widget Integration Meta Data

    we have the UV widget embedded in a bunch of different places, when we see a piece of feedback get submitted we want to know which widget integration it came from (or if it was from a widget at all). It’d be nice if in the widget integration code we could specify a label that should get added to new submissions from that widget instance.

    4 votes

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  20. Open new tab for Idea Details View

    Previously we were able to right-click on an idea title on the idea grid and open a new tab and it would let us manage our idea and it a new tab. Now the only option to open it in a new tab is to copy the url > open new tab > paste url

    8 votes

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    1 comment  ·  Ideas  ·  Admin →
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