General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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493 results found
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Custom Cookie Consent We need to be able to enable and customize a cookie consent for the web portal since we show the web portal via our custom subdomain. Ideally we would be able to integrate our existing consent system to be absolutely compliant and guarantee a consistent user journey throughout our websites.
This is a tricky matter for us since it blocks us from integrating GA and we are not sure whether we are compliant at all without the option.1 vote -
Subscribe Non-Licensed Users To Insights Digest She would like to be able to subscribe non Admins or Contributors to Monthly Insights Digest. She wants to be able to keep her execs and leadership informed of UV activity even though they are unlicensed.
3 votes -
Accessibility concerns: form inputs UserVoice uses the following markup pattern for its user idea inputs:
<label> <span class="uvFieldPlaceholder">Label text</span> <input> </label>
…which looks good at first glance until it becomes apparent that as soon as one starts typing in a field,
uvFieldPlaceholder
is hidden with display:none and is therefore inaccessible.Additionally, when editing a previously posted idea, the form <label>s containing the inputs have no text at all.
1 vote -
Direct licensed users to appropriate landing page When Admins sign in, direct them to the Admin Console. When Contributors sign in, direct them to the Contributor Console. Web Portal for everyone else.
2 votes -
Ability to search alpha-numeric ticket numbers without needing quotes When using UserVoice to serve up problem tickets and the current status of each, users need the ability to search for a problem ticket by the ticket number (e.g. PRB010101). Currently, the search functionality breaks apart the search term into "PRB" (returning ALL ideas/problems) and "010101" (which doesn't matter since the "PRB" already returned all items). This is not a user friendly experience and then requires additional search instructions be placed on the forum page(s). While putting quotes around the full ticket number will return the one unique item, this again requires additional instruction and makes the experience…
1 vote -
Ability to change the Statuses for ideas Give users ability to change the status on the ideas. Sometimes users don't post ideas but issues and those need to be flagged separately than ideas and we need another status for those.
2 votes -
5 votes
We have released our End User API! With this API, you can authenticate end users and securely perform client-side requests to retrieve and post feedback submissions. You can build a feedback collection channel which will allow your end users to obtain a list of forums, search ideas, submit ideas, and vote on existing ideas!
If you collect feedback using our API, or one of our Mobile SDKs, or want to collect feedback via a React Native App, check out our documentation to get started. https://developer.uservoice.com/docs/end-user-api/introduction/
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Show owner of feedback as who shared this on the public site When a contributor or any admin enters feedback for a user/customer, the idea displays on the public side as if the idea is owned by that contributor. We need for the idea to show as being owned/entered by the customer who provided the feedback initially. We would prefer to prevent all feedback to appear like it came from the company, or the perception of this. Also, when an idea is being moved to our dev teams, we create a project and list the customer/account who initially submitted the request. This is hard when the idea isn't listed as coming…
1 voteWe have recently launched a feature that allows you to do this. Check it out: https://help.uservoice.com/hc/en-us/articles/8112387692691-Adding-Ideas-in-the-Admin-Console
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Display an account’s feedback in contributor sidebar When using the contributor sidebar, be able to pull up an account's supported suggestions, not just a user's.
13 votesGreetings from UserVoice,
We’re excited to announce that users of the contributor sidebar now have the ability to view all suggestions that are supported by an account.
https://cl.ly/64b6df/Screen%20Recording%202018-10-12%20at%2001.37%20PM.gif
Thanks,
UserVoice Product Team -
improve Roadmap UI Improve the Roadmap UI for end users: 2 main issues:
1- the backend allows to add links for mockups or custom URL (pointing to a release note, etc.) but those are not visible to the front end users. Please make those fields visible to them otherwise what's the point?!
2- the Description field (also called Summary when then viewing a feature) should be rich text and allow to embed pictures - it makes the roadmap feature a lot better to engage front-end users.3 votes -
Export suggestion supporters This way I can import these users into a new private beta forum
10 votes -
Field placeholder or Prompt for the Description field It is possible to set the field placeholder text for the suggestion title. This is great and allows me to tailor the ask to suit my audience.
I would like to be able to do the same for the suggestion description field. This would enable me to create a more instructional prompt to guide the user on what to enter into the field.
Alternatively allow configuring a prompt for the description field (as we have for title).3 votes -
Ideas that someone has supported but has not voted or commented on should appear in "My feedback" Ideas that are supported but not voted or commented on should appear in "My feedback."
There are a couple use cases for this:
1) As a user if I submit an idea but do not vote or comment on it, I still want it to appear under "My feedback"
2) As an admin when I add a supporter to an idea in the admin consol, I would like them to see the idea under their "My Feedback" even though they have no commented or voted on the idea
1 vote -
Localization of new password-less auth experience (magic link) Provide for the localization of the new authentication experience (magic link) into the end-users' preferred language.
3 votesHello,
We’ve released an update that will now translate the new email authentication experience to match the preferred language as set in your web browser.
Thanks again for this feedback.
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3 votes
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Created by in idea grid Ability to see the "created by" user in the idea grid
2 votes -
Be able to Change the NPS Question in the Widget based on environment We may not want the company name to be the same for all users or all parts of our product.
4 votes -
Hubspot Integration to track ideas and idea activity in Hubspot Ability to get ideas logged on the account or contact record in hubspot so that reps can have a single source of truth on their accounts and users.
4 votes -
Be able to delete attachments to Suggestions User-uploaded attachment to a suggestion cannot be removed, except by deleting the suggestion.
If the suggestion receives activity (moderator approval, comments, votes), it then cannot be deleted by the user.
If the attachment contains personal information, the user has no means to address the use/storage of their data.
1 voteHello,
You now have the ability to delete an attachment that was uploaded during the creation of an idea.
Give it a try. Let us know what you think.
Thanks,
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Testing Mode (Sandbox) Add functionality that enables you to put UserVoice in 'test' or 'Sandbox' mode so that you can test changes to settings, e.g. SSO, before making them live to all users.
5 votes
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