General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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499 results found
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Ability for admin to create a Zendesk ticket in UserVoice The Zendesk integration allows the Zendesk users to capture feedback on behalf of an end user from within Zendesk. Would like the ability for the integration to also allow a UserVoice admin to create a Zendesk ticket from an idea.
1 vote -
malware detection Attachments from users should be screened for malware and viruses
1 vote -
Profile Card with Account Name and Revenue Show a profile card when we hover the mouse over the user's name. Show the Email ID, Account Name and Revenue in the Profile Card. It will save us couple of clicks to go to Users/Accounts tab.
1 voteHello! We've added a hover state on a user's name to display additional user information like their email, company information, last active date, and any feedback related stats linked to the users activity.
Thanks for your feedback!
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Notification of new votes for end users Allow end-users to be notified when someone else has voted for an idea they have created, voted for, or commented on.
1 vote -
summary view styling on web portal On the web portal, present a more concise, "summary-view" display of ideas to improve user experience and scannability. Ideas that have large public status wording take up a lot of space.
1 vote -
Populate contributor experience with all account users Currently, only contacts/email address present on the page (in the HTML/DOM) can be pre-populated.
It would be good to pull all users on the account (in SF or UV otherwise).
1 vote -
Edit customer requests in the sidebar I want to be able to edit captured feedback from a user in the sidebar.
Often users come back with more details, and I want to add that quickly from this sidebar, vs. having to open the idea in the forum and edit it.
4 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Filter ideas in the idea grid by custom segments The ability to filter ideas based on custom segments created in UserVoice (i.e. viewing ideas submitted by a user in a specific country). Labels won't work since they need to be applied manually.
5 votesThere is now an advanced filter available to limit the grid by custom segment values. Creating new custom segments will allow you to use custom fields (and combinations of them) as a filter on the grid.
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Column for Authentication type in Users Export Provide a column in the Users export specifying which Authentication method (Facebook, Google, SSO, UserVoice - email only, UserVoice - with password) is used
1 vote -
Create report based upon select users/accounts Be able to select which users or accounts you want to create an export for
2 votes -
Have Jira item information visible to end-users Want end-users to be able to see where things stand in Jira, along with the Status updates.
1 vote -
Web Forum Maintains Place on the Page when Toggling Hot/New/Top When on the Web Portal, we would like to maintain our place on the page when toggling Hot/New/Top - currently the user is scrolled to the top of the page and has to scroll down again
1 vote -
Provide default traits for users and accounts UserVoice could integrate with various data enrichment services (e.g. Clearbit) to automatically provide key data points about users who give feedback.
This would provide all customers with an easy avenue for meaningful analysis of their feedback data against key segments before they even begin passing in their own custom traits.
1 vote -
Solicit feedback for a specific idea Allow admins to email a list of users about a specific idea. The email would include the idea details, and allow users to vote for the idea. This would allow admins to gather additional feedback from users who don't yet support their idea, and get their feedback.
1 voteIn case you missed it, you can now solicit feedback on a specific idea by using our Outreach feature! You can ask for feedback from voters or from other users who may have not yet seen the idea. Read more here.
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Make Attachments Private Our use case is that we’d love for users to be able to post log files to our site to help developers track down information in them related to user submissions. But, we don’t want users to have to worry about posting any sensitive information from the log file publicly. As such, we’d like something like a forum-level setting that lets users submit attachments but doesn’t display them when end users are viewing those ideas.
2 votes -
Don't dismiss the NPS widget if I reload the page or navigate away When the NPS widget appears, if I reload the page or navigate away, I won't see it for another 60 days. Make it remain on the page unless the user provides a score or dismisses it manually (with the close button).
1 vote -
Specify Forum Based on Where Feedback Widget is Accessed I'd like for the widget to be able to surface the appropriate forum, based on where our users are accessing the widget.
For example, when a user opens the widget in our reporting page, show them the reporting forum. when they access the Widget in the integrations page, show them the integrations forum, etc.
1 vote -
Allow customization of the size of the SSO icon To bring attention to it, so that admin users are aware of it's existence when they try to sign-in from the /admin URL.
2 votes -
Ability to reorder Roadmap columns in table view Add the ability to drag and drop roadmap columns in the order of the user's preference.
2 votes -
Idea preview and confirmation screen prior to posting Allow users to preview the idea to confirm its contents before publishing it
1 vote
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