General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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504 results found
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Add custom questions for contributors to fill out when creating an idea When internal team members create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
441 votesWe have completed the first iteration of adding custom questions while gathering feedback.
You can now have team members using the UserVoice Feedback Extension answer custom questions while creating new Ideas. Read all the details here.
Questions can be configured alongside Custom Fields for Ideas. We've also overhauled the Custom Fields interface for better clarity and flexibility.
We're eager to see how you use Custom Questions so that we can extend this feature further! Let us know how it's working for you.
Of course, we know some people would like to ask questions in the portal and widget, but we want to use this first step to get your feedback.
If you'd like to add additional feedback about other places to use custom questions, we've split this very large idea and are capturing feedback about the portal and widget on this idea.
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Let admins move comments between ideas Sometimes end-users may leave a comment on the wrong idea, or in the wrong forum.
Admins can recognize this and would like the ability to move a comment to the correct place on behalf of the user.
13 votes -
Email end users a summary of updates and activity Similar to the Admin Digest Email, send end users who have participated in UserVoice forums/widgets updates on the latest news from the product team.
18 votes -
Reformat contributor notifications to the old format that contained user information Can you please bring back the old contributor notification email back where it contained:
* The text of the feedback that you captured from the customer
* The page you were on when you captured the feedback
* The customer's name, email address, and account
* If the user notified of the status update?This was so helpful for our CSM/AM agents to see who from the customers base they need to follow up with when a feature is released.
Now we don't see this great format with the emails attached to the feature released notification, but we really want…
2 votes -
Ability to filter by labels when looking at a user's suggestions though the Users & Accounts list When I am looking at a user's supported suggestions through the user & account's list in the admin portal I would like the ability to filter their supported suggestions by labels.
3 votes -
Activity chart of a specific user’s engagement When viewing a user profile, I want to see a chart of their engagement, so I can see when they were reporting important issues.
8 votes -
2 votes
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Manually add users to accounts within UserVoice As an admin I would like to be able to match a user to an account within UserVoice. Our company has thousands of organisations set up as accounts but might only have the email address of one member of staff who works at that organisation. We get ideas from the people who work at the organisation but unless I export all my users, match them to the account and reupload them I cannot match their idea to the account information.
It would be extra handy if there was some way of trying to suggest matches to me as…6 votes -
Global Idea Search In the UserVoice Admin Console As a user, I'd like to search for an idea without having to go back to the idea grid so that I can stay in the context of the page I'm on when I decided to search for an idea.
12 votes -
Allow comments to be voted on I've been loving the user feedback mechanism for Adobe XD. One challenge though-- the ideas can be voted up, but the comments can't. They really try to avoid having redundant ideas, but often some of the comments will explain a nuance that really should get traction, but can get lost down in the conversation thread. It would be great if we could also vote on the comments. Maybe it wouldn't change the order because you still want the conversation thread to make sense, but just to see that other people agree with a comment would be helpful.
18 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Add custom questions when creating an idea on the portal/widget When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
429 votes -
Link user to more than one Salesforce account The Salesforce Connector only links my Contact to one Account in Salesforce, but the Contact belongs to five different Accounts.
Please enable association of more than one Account so that when the user votes in UserVoice, I can see all five associated Accounts from Salesforce.
1 vote -
Automatically translate feedback (ideas/comments) to create multilingual forums Instead of creating separate forums for each language, automatically translate feedback (suggestions and comments) into each user’s own language. This would help prevent duplicate suggestions across different forums.
85 votesThis functionality is now generally available. Please contact your UserVoice contact or support@UserVoice.com for pricing information and to have this added to your account.
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Be able to set MRR for users (not just accounts) Be able to pass MRR for users, so you can create segments based on User MRR and User Type.
3 votesThanks for the feedback on this idea! We do not have plans to expand support for revenue on the user level and are continuing to improve the usefulness of revenue data on the account level in UserVoice.
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1 vote
Hi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Create a user community Create a community of users that can help each other with best practices and basic support.
1 vote -
Integrate with Bugzilla bug tracker Please provide a plug-in, widget, connector (you get the picture) to have suggested ideas posted to Bugzilla when they are set to planned (or other Admin trigger). key return messages (not comments as they are too common) would get posted to user voice when the ticket in Bugzilla satisfies some event (like verified, or closed when released, etc.) so that the Uservoice idea is flagged automatically.
15 votes -
Allow Admins to Edit End User Comments Admins need this ability so that they can remove any PI a user adds to their comment.
Also, So if a customer makes a valid point in a comment but also writes something about a
competitor, admins want to publish their comment, but remove the competitor
info. Or if they swear in their comment, they want to edit that out. Admins currently have to reject numerous comments because I cannot edit, even if they make valid points!1 voteHi everyone!
It is now possible for admins to edit end-user comments, by clicking the “pencil” icon.
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Asana Integration Asana is THE most awesome task management tool for teams.
Prioritized product features in Asana could be added to UserVoice automatically, allowing users to vote, discuss, and get updates on them.
Tickets could be posted and managed from Asana, where our team manages everything from product management, google docs, business planning, fund raising, idea boxes and a list far too long to mention here!
52 votes -
Indicate that a suggestion was flagged by a user When viewing the moderation queue, it would be helpful to see a visual cue that a suggestion is in the queue because it was flagged by an end-user. This could prevent some confusion about why an idea needs moderation.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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