General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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493 results found
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The translated UV widget should map to the feedback forum that is translated to the same language We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.
We met with a UV rep twice before implementing…
6 votes -
allow conversation to continue after idea is resolved (re-open on new comment from users) Hey team!
It's really frustrating to be unable to comment further on a recently closed idea. Sometimes they are closed in error or because of a misunderstanding and you let me write a public comment and then say it can't be saved.
Better if I could either comment, re-open, or otherwise do something to indicate that I'm not satisfied with the outcome. Otherwise it's not really listening to the voice of the user...
1 voteThank you for the feedback! This can be achieved by setting your closed statuses to having a user permission of "comment only", which can be found in the public status configurations of settings.
See more information on our Help Center here. Please reach out to our Support if you have any further questions!
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1 vote
Hi Everyone!
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Add account import to users tab Give the option to do an account import when you are on the user tab and vice versa
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Allow end users to unsubcribe from email notifications with one click from the email Right now, when you click "unsubscribe" on one of our email notifications, it takes you to the web portal notification settings.
This requires you to login.
It would be better if you could click "unsubscribe" and be globally unsubscribed from notifications for that UserVoice subdomain, without having to login again.
7 votesThank you for the feedback on this! We have updated email notifications, so users can unsubscribe without logging in.
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2 votes
Hi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Create Native Microsoft Power Platform Connectors Create Connectors for Power Apps, Power Automate, and Logic Apps. This will allow us to use Microsoft NoCode/LowCode tools to User Voice with other Enterprise Applications that may not be native to User Voice.
1 vote -
HIPAA Compliant Need for UserVoice to be HIPAA compliant so they user data can be passed into UserVoice.
2 votes -
On Internal Roadmap give the ability to hide # of users, accounts, and revenue on shared internal roadmap Admins don't always want to share this level of detail internally.
4 votesHello,
This feature is now available. When sharing the internal roadmap via the blue “Share Roadmap” button in the admin console, you now have control over which of these fields are displayed on the internal roadmap.
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Disable the escape key when adding links in email When replying to a user/customer and you are adding a link in, if you hit the escape key, not only will it close the "add a link" box, but the suggestion window too. So you're losing whatever you already typed.
I don't know how many emails I had to rewrite because of this recently.
2 votesHello,
This behavior was resolved in a previous release.
Thanks for this feedback.
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Have separate counts for internal vs external users Separate the user count based upon internal voters (such as contributors and admins) and external voters.
2 votes -
Filter Ideas by number of votes I would like to have a filter where I could choose to see Ideas with certain number of votes. For example I want to see only Ideas with 1 vote. I know I can sort Ideas by votes, but with tens of thousands of Ideas in a forum its not very user friendly. Especially if you can see only 20 Ideas per page
13 votesHi 👋
With advanced filtering we've introduced the "# of Total Votes" filter. With this filter, you can identify ideas that meet a vote threshold specified by you in a given time frame. Additionally, you can do the same for comment , importance ratings, and number of accounts supporting an idea.
More on advanced filters here.
Thanks for this feedback.
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Ability to filter and sort ideas based on Importance rating (web portal) I've had a number of users request the ability to easily view which ideas they've given a particular importance rating to, as well as the ideas they haven't given a rating to yet. If a user could filter by and/or sort ideas by the importance rating they have provided (or lack there of) that would help them quickly reference the ideas that are most important to them and identify ideas they haven't rated yet.
2 votes -
Do not require an external id on users and accounts Not everyone has an id for a user or an account. Have it as optional
5 votes -
Allow users to select forum and category when adding suggestions in the feedback widget Allow users to select forum and category when adding suggestions in the feedback widget. We have a few different forums and users are adding duplicate entries into the wrong forum because they only see the categories available for our default forum.
3 votes -
Option to require an email address and message for NPS Ratings If a user submits an NPS rating, they aren't required to leave a message or even give an email address. This can be frustrating for several reason...
For passives and detractors, you want to know why they gave you a low score. Just getting a 0 or 4 doesn't help.
If they don't give an email address either, you have no way to follow up and ask why.
6 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Contributor entered Feedback should count as a vote When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
Annotated screenshot attached.4 votesHello,
This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.
- Jared
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For Jira Server, don't attribute changes to Jira card to a specific admin The "Change by" field on Jira cards, when there is activity on a linked UserVoice idea, will show a specific user on the card and in notifications from Jira.
It would be better for this not to be the case, since changes on the idea (that in turn update the Jira card) aren't necessarily done by this user.
2 votes -
change sort order of comment/feedback/activity In the Idea Details page, allow user to change the sort order of the comments/feedback/activity. Often I would like to see the oldest comments, and I need to scroll to the very bottom of the thread while waiting for lazy loads (since only a few records load at a time).
Even when the activity is filtered, this can be tedious on ideas with a significant amount of comments.
2 votes -
Reset Data on UserVoice Account Include a button to completely clear an account of all end-users, Suggestions, Features, NPS data and user activity.
2 votes
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