General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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504 results found
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Add messaging about the inability to end an idea body with a link in the web portal When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.
2 votesTo share a little insight here: The vast majority of spam we see submitted to UserVoice sites end in a link. As a quick fix, we blocked postings that ended in a URL but did so without providing an error message. Much of this spam was submitted by a human being, so failing silently would get rid of the spam without revealing a workaround.
We're checking to see whether or not this restriction still makes sense or if there are better ways we can mitigate spam without the undesirable result for legitimate end users.
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Improve User Experience for "Vote for Existing Idea" Button on Portal Change out the 'vote for an existing idea' action button to a design, such as a tab view, that is more intuitive for users to look through the suggested ideas to click on the idea vote button instead.
1 vote -
Track total forum/site logins Provide a report for total user logins - per user (number of times unique user has logged in, or total login duration), and per site (total unique logins).
2 votes -
Designate GUID a the primary identifier over email address In cases where the user information passed in SSO matches the GUID of one user, but the email address of another user, we will match based on the email address and update the GUID.
In certain situations, the GUID data is "cleaner", more unique and it makes more sense to match primarily based on the GUID as to be certain which user will be signed-in and any new data passed with SSO will update that user.
1 vote -
Include leads in Salesforce customer traits sync Currently the Salesforce customer trait sync, only syncs user and account traits for customers. Some customers would also like to sync traits for their leads.
5 votesHey there! We recently launched Account Insights which is powered by a new UserVoice/Salesforce connector. This connector allows you to map Salesforce Accounts to a status in UserVoice called “Prospects”. We’re not yet syncing Opportunity Objects from Salesforce to UserVoice, but are interested in learning more about what you’d do with this information once it’s in UserVoice.
https://help.uservoice.com/hc/en-us/articles/360052880253-Salesforce-Connector-Setup-Overview
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Block users but keep their suggestions I would like the ability to bulk block users, however Keep their suggestions and votes in tact
2 votes -
Private forum logon page styling The styling for the logon page for private forums is very poor and not very user friendly.
Enable us to configure the HTML of this page so we can design a better experience for our users.
2 votes -
Show potential duplicates when creating new feedback When a user is creating feedback, they aren't prompted that their feedback may already exist like Stack Exchange or Feeback Hub do. This results in more duplicates and less attention to real problems.
2 votes -
1 vote
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Custom data on NPS submissions When a user submits an NPS score, Product Managers need the full context on the score at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.
This data should be captured and saved against the NPS score so admins can see, not just who submitted on a score and their traits (if they're being collected), but also important details surrounding the context of the score.
4 votes -
Idea details - Ability to set a default for comment type (Public/Internal) Idea details view (NEW)
- Default the radio option of a comment based on the tab selected.
For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
Confusing and risky for users when trying to post commentary that should only be for Admins7 votesHello!
Thank you for your feedback.
On the detailed idea sheet, the default option for public versus internal comments will now always respect the quick filter (Comments and Feedback or Internal Comments) that you have selected.
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Capture Feedback without linking to Idea Is there a way to enter feedback that isn’t linked to an idea/suggestion? An end-user may enter positive feedback that we would want to track and it may not be associated to a request for action.
6 votes -
Change unsubscribe behavior to apply to specific Ideas Right now, when a user unsubscribes from idea notifications, the selection applies globally rather than to just the idea on which they clicked unsubscribe.
The system should be able to let users unsubscribe from just one idea, without affecting their subscription status on other ideas.
4 votes -
Ability to resize the width of Roadmap columns in table view The columns are much larger than they need to be forcing the user to scroll to see all columns. If we could resize the columns then we could reduce the need to scroll right.
2 votesHi Everyone,
We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Display Ideas held for moderation in Idea Grid The Sidebar displays ideas head for moderation when looking at ideas or for a particular user.
When looking under Users or Ideas in the admin portal, it does not display ideas held in moderation.
Please display Ideas held for moderation for Admins in the Idea Grid.
3 votes -
Hide unused fields from the User and Account record view Not the grid but the single page view.
2 votesFrom the Users or Accounts tab on an idea, you can hide/show each of the columns by clicking the column selector. Check out the attachment for reference.
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Make ideas searchable by ID number on the Web Portal As an end user, it would be useful to have an ID number assigned to every suggestion that I can reference in a search query rather than rely on keyword search results in the title of the suggestion
4 votes -
Permanently edit account name for accounts automatically generated by email domain Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.
Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.
3 votes -
The translated UV widget should map to the feedback forum that is translated to the same language We recently implemented the translated UV widget (https://feedback.uservoice.com/knowledgebase/articles/200955-change-the-language-of-the-widget-ui-based-on-the), but it seems to have a key limitation of only mapping to the first feedback forum created, which is our American English feedback forum. This is a blocking issue as it means that when using the UV widget, users can see the widget translated into another language, but their idea searches come back with American English results and their idea postings post to our American English forums which our language specialists do not monitor. See attached for examples.
We met with a UV rep twice before implementing…
6 votes -
Auto-label feedback from in-app widget There are always several different versions of our desktop software being used. When a user submits a new suggestion, or votes on a suggestion, it would be useful if we could tell which version of the software they're using.
2 votes
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