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General Feedback

How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!

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493 results found

  1. Do not permanently delete feedbacks

    [en][Bing Translate]
    Check that when the end user deletes a feedback, it is not permanently deleted but only archived, and develop so that the user can unarchive. And archived feedback is not shown publicly only in the user's profile when it exists but is available to the user himself when he or she accesses the archived page itself.

    [pt-br]
    Não excluir definitivamente os feedbacks

    Confiram se ao o usuário final excluir um feedback, esse não é excluído definitivamente mas apenas arquivado, e desenvolvam para que o usuário possa desarquivar. E feedbacks arquivados não são mostrados publicamente apenas no perfil…

    2 votes

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    1 comment  ·  Ideas  ·  Admin →
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  2. Add messaging about the inability to end an idea body with a link in the web portal

    When submitting an idea from the web portal, if the end of the idea body is a link, the idea will not post and there will be an error. My biggest concern is that there is no messaging about this. The user experience takes them to a blank white page instead of a dialogue box that instructs the user to make a correction. The experience looks broken.Ending a comment with a link is pretty common.

    2 votes

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    0 comments  ·  Web Portal  ·  Admin →
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    To share a little insight here:  The vast majority of spam we see submitted to UserVoice sites end in a link.  As a quick fix, we blocked postings that ended in a URL but did so without providing an error message.  Much of this spam was submitted by a human being, so failing silently would get rid of the spam without revealing a workaround.


    We're checking to see whether or not this restriction still makes sense or if there are better ways we can mitigate spam without the undesirable result for legitimate end users.

  3. Block users but keep their suggestions

    I would like the ability to bulk block users, however Keep their suggestions and votes in tact

    2 votes

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  4. Show potential duplicates when creating new feedback

    When a user is creating feedback, they aren't prompted that their feedback may already exist like Stack Exchange or Feeback Hub do. This results in more duplicates and less attention to real problems.

    2 votes

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  5. Ability to resize the width of Roadmap columns in table view

    The columns are much larger than they need to be forcing the user to scroll to see all columns. If we could resize the columns then we could reduce the need to scroll right.

    2 votes

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    0 comments  ·  Roadmap  ·  Admin →
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    Deferred  ·  Torre Matthew responded

    Hi Everyone,

    We’ve reevaluated this idea, and it’s not something we plan to implement at the moment. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!

  6. Idea details - Ability to set a default for comment type (Public/Internal)

    Idea details view (NEW)
    - Default the radio option of a comment based on the tab selected.
    For example - if you click on Internal Comments, the radio option for the comment should default to 'Internal' whereas currently this defaults to Public regardless of the tab you select.
    Confusing and risky for users when trying to post commentary that should only be for Admins

    7 votes

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    0 comments  ·  Ideas  ·  Admin →
    Completed  ·  Torre Matthew responded

    Hello!


    Thank you for your feedback.


    On the detailed idea sheet, the default option for public versus internal comments will now always respect the quick filter (Comments and Feedback or Internal Comments) that you have selected.

  7. Custom data on NPS submissions

    When a user submits an NPS score, Product Managers need the full context on the score at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.

    This data should be captured and saved against the NPS score so admins can see, not just who submitted on a score and their traits (if they're being collected), but also important details surrounding the context of the score.

    4 votes

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    0 comments  ·  NPS  ·  Admin →
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  8. 1 vote

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  9. Auto-label feedback from in-app widget

    There are always several different versions of our desktop software being used. When a user submits a new suggestion, or votes on a suggestion, it would be useful if we could tell which version of the software they're using.

    2 votes

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  10. Capture Feedback without linking to Idea

    Is there a way to enter feedback that isn’t linked to an idea/suggestion? An end-user may enter positive feedback that we would want to track and it may not be associated to a request for action.

    6 votes

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    1 comment  ·  Ideas  ·  Admin →
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  11. Display Ideas held for moderation in Idea Grid

    The Sidebar displays ideas head for moderation when looking at ideas or for a particular user.

    When looking under Users or Ideas in the admin portal, it does not display ideas held in moderation.

    Please display Ideas held for moderation for Admins in the Idea Grid.

    3 votes

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    0 comments  ·  Ideas  ·  Admin →
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  12. Permanently edit account name for accounts automatically generated by email domain

    Currently, when the Account Name for an automatically generated account is changed, it changes back to the domain name (@domain.com) whenever a new User is added to the account.

    Permanently changing the Name of the account would allow more transparent identification of who the automatically generated account represents.

    3 votes

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  13. Change unsubscribe behavior to apply to specific Ideas

    Right now, when a user unsubscribes from idea notifications, the selection applies globally rather than to just the idea on which they clicked unsubscribe.

    The system should be able to let users unsubscribe from just one idea, without affecting their subscription status on other ideas.

    4 votes

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  14. Hide unused fields from the User and Account record view

    Not the grid but the single page view.

    2 votes

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    Completed  ·  Jared Shaffer responded

    From the Users or Accounts tab on an idea, you can hide/show each of the columns by clicking the column selector. Check out the attachment for reference.

  15. Templated statuses per forum

    Love the Status Template messages but it would be ideal to configure these per forum rather than UV instance. (Ability to select which forum(s) the template applies to).

    Our use case: Our forums are 1:1 with our products. 50% of our products are managed in-house and have a different message than the other 50% of products which are managed by a Vendor. We prefer to use 1 public status for end-user consistency regardless of who manages the product, but it would be ideal to have separate Status Template messages depending on whether the product team is in-house or external.

    6 votes

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    Gathering Feedback  ·  1 comment  ·  Ideas  ·  Admin →
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  16. Allow users to cast as many votes as they want

    Users should be able to cast as many votes as they want.

    2 votes

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  17. Make ideas searchable by ID number on the Web Portal

    As an end user, it would be useful to have an ID number assigned to every suggestion that I can reference in a search query rather than rely on keyword search results in the title of the suggestion

    4 votes

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    0 comments  ·  Web Portal  ·  Admin →
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  18. Choose default and required settings for sidebar

    Allow users to chose their own default settings for sidebar. Some people want customers automatically subscribed and some want to require specific fields.

    9 votes

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  19. ConnectWise Integration or Trait Sync

    Pass user and account traits

    2 votes

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  20. improve roadmap portal for end users by coloring the cards by feature type

    improve rooadmap UI for front-end user: let us set card colors so we can more easily identify what type of feature it is (we need to be able to set a field type with a color that is then applied on the card) on the roadmap settings)
    See good examples from competitors here https://www.aha.io/product/integrations/rally (there are plenty of other little UI aspects you could learn)

    1 vote

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    0 comments  ·  Roadmap  ·  Admin →
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