General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
- or
495 results found
-
Contributor entered Feedback should count as a vote When I enter a user's feedback using the sidebar and link it to an existing suggestion I want it to count as a Vote for the suggestion linked to otherwise the feedback manager reviewing support for a suggestion is unlikely to spot that these users also have an interest in it (as the feedback is hidden away in the list of activity for the suggestion rather than the count of supporting users.
Annotated screenshot attached.4 votesHello,
This is currently how this feature works; when feedback is provided by a contributor on behalf of a user, that user is counted as a voter for the idea. If this is not how it is working for you, please let us know and we can investigate it.
- Jared
-
Delete votes and feedback on an idea in bulk Be able to delete voters or feedback on an idea, without deleting the user.
5 votes -
change sort order of comment/feedback/activity In the Idea Details page, allow user to change the sort order of the comments/feedback/activity. Often I would like to see the oldest comments, and I need to scroll to the very bottom of the thread while waiting for lazy loads (since only a few records load at a time).
Even when the activity is filtered, this can be tedious on ideas with a significant amount of comments.
2 votes -
Option to require an email address and message for NPS Ratings If a user submits an NPS rating, they aren't required to leave a message or even give an email address. This can be frustrating for several reason...
For passives and detractors, you want to know why they gave you a low score. Just getting a 0 or 4 doesn't help.
If they don't give an email address either, you have no way to follow up and ask why.
6 votesHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement. Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
-
Chrome Extension: Link Multiple Ideas It would be wonderful to link more than one UV when creating feedback on behalf of our users It's not totally uncommon for us to subscribe a user to a few UVs based on their comments and I just thought it would be really cool if we could add one user to multiple ideas. less clicks is always great!!
1 vote -
Custom Dashboard with selected accounts 1) I would like to be able to search based on the user name - to see the user specific comments / voting / creation of ideas
2) i would also like to be able to save a view / dashboard of several clients. I have 13 accounts that i manage as CSM, i would like a dashboard that can track my clients activities in Idea Lab
1 vote -
Filter ideas by custom fields Be able to filter the list of ideas in the admin console by the custom fields we import for accounts and users.
6 votesHello 👋
You can now filter ideas by custom field values. In the main idea grid filter panel, you'll find select lists and boolean custom field types, while additional field types like numeric, date, and currency are available as advanced filters.
Thanks for this feedback.
-
Quick polls with email blast invites Ability to do quick polls instead of smart polls. It would be even better if I could send blasts for either poll type out to my active users asking them to partake in the poll.
4 votes -
Add a "Watch" button By clicking on the "Watch" button for a suggestion, a user would be notified on changes related to this suggestion, as if he had voted or commented on.
I would be useful for a user who wants to follow up an idea but does not want to vote for it, an admin for example.2 votesThe notion of a "watch" in under consideration both for notifications and for configuration of custom dashboards within UserVoice.
-
Allow admins/contribs to unsubscribe or subscribe users AFTER creation Create a toggle to allow admins to manually update a subscription status for a user on an idea.
3 votes -
Add custom scoring fields to Roadmap Feature Cards We'd like the ability to add certain custom scoring items to Roadmap cards. In this case, I've created an "Estimated Cost" score and would like to have that listed next to the Users/Accounts/Potential Revenue.
5 votes -
Include account name and link to account when feedback added to an idea When a piece of feedback is added to an idea it is listed as Feedback via user name which is a clickable link to the user - it would be really useful if in addition the account was listed and was a clickable link to the account directly. This would be much more useful for B2B companies.
1 vote -
Two-Way Slack Communication We would like two-way Slack communication. Right now it's pretty much one-way communication from UserVoice to Slack. You can't respond directly to users or comment from Slack to UserVoice. You can capture feedback from Slack to UserVoice but that's it.
6 votes -
Show matching ideas in the post idea widget before prompting users to create an idea when a user enters an idea through the widget the first thing they need to do is enter the body of the idea. then they are presented with results which might relate to what they entered. then they enter the title of the idea.
this is backwards.
the first thing they should need to enter is the title, then results are shown based on the title, and if they don't find anything then they elaborate on the idea with the body.
we're getting feedback that people are spending time entering a detailed idea only to find that someone else had…
1 vote -
Track User's last forum Interaction Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login
2 votesHello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.
-
Set default Domains for Accounts The (optional) feature we have to automatically generate and assign accounts by email domains is unintuitive and limited to a single domain per account.
Admins should be able to configure Accounts with one or more domains for users to be automatically assigned. This should be configurable via the Salesforce Connector, CSV import, and a setting in-app.
6 votes -
Make the Hot/Top/New tabs keyboard accessible with focus states The tabs on the topic list page are not fully accessible. Steps to replicate:
Go to UserVoice and navigate to a forum with a list of ideas.
Using the keyboard, navigate to the tabs Hot, Top, New.
Use the left/right arrow keys to move between the tabs
What we’d expect: Focus state changes as user presses left/right arrow keys
What actually happens: Focus state does not change. To move between the tabs the user needs to use the tab key on their keyboard.Go to UserVoice and navigate to a forum with a list of ideas.
Using the…1 vote -
Hardcoded 'idea' term is not ideal when capturing bugs using UserVoice The user reported a problem here:
https://illustrator.uservoice.com/forums/333657/suggestions/35516884
Indeed, we can’t customize the 'idea', and users often get frustrated they have to call bugs as 'ideas'.1 vote -
Admin Console to have "Users & Accounts" to the left-hand sidebar so that it's not hidden behind the "More" section Users & accounts being hidden behind "more" in the admin console can be inconvenient and it would make more sense if it was displayed directly on the toolbar
4 votes -
Roll up Monthly Digest Emails for multiple instances When a user is an admin for mulitple instances, be able to allow them to roll them up into one monthly digest email.
2 votes
- Don't see your idea?