General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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495 results found
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Roll up Monthly Digest Emails for multiple instances When a user is an admin for mulitple instances, be able to allow them to roll them up into one monthly digest email.
2 votes -
Export all users who have been active for a specific time frame Be able to export a list of users who have supported ideas, commented or created ideas in a specific time frame, so admins can measure user engagement month over month.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement at this time.
You can use our Analysis Export to get an export of all ideas and supporters on ideas for a specific time frame, but that would not include users who commented, so not quite what you are requesting with this idea. You can learn more about the Analysis Export here: https://feedback.uservoice.com/knowledgebase/articles/1083535
Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Default forum when capturing feedback in sidebar Instead of having to select any of the forums on the account, allow a forum to be set as a default per user.
2 votesThis is possible with the UserVoice Feedback Capture Chrome Extension. The last Forum/Category combo that a contributor chose will be remembered between uses, so that a default can be set or that multiple Ideas can be captured for the same area in quick succession without having to re-select the Forum/Category.
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3 votes
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Restrict UserVoice Merge Suggestions to Open Ideas Hey guys, I love your system that is suggesting merges for my ideas, but I've started to catch a few times where the algorithm is suggesting that I merge an open idea into a closed one. So for instance, 8 years ago, one of our users made a suggestion to take a specific action, which was set to "DECLINED" with a reason by our team many years ago. Recently another user made a similar request with similar wording, and your matching system tried to suggest that I should merge them together. It feels like it shouldn't be trying to…
2 votesMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates. Filters apply to both items in the merge match pairs, so if you only want to consider Open Ideas, filter the grid by open statuses, and click the Merge Match pill - this will show you only Ideas meeting the criteria. This works for any filter settings....
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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Cookie Confirmation for EU Users Serve a banner advising use of cookies to portal/widget users located in EU
2 votes -
Highlight the open level In the Mx module, highlight the level open on the screen (example 4.1.1) in the right-hand column to make it easier for the user to find.
1 vote -
Email All Users in UserVoice Similar to emailing all supporters of an idea, we would like to email all users in UV to ask for more feedback. We know these users have provided feedback before, so we would like to get their input on future roadmap items, and communicate with that group as a whole
2 votes -
Mouse Should Indicate Drop Down Menus on Forum On the web portal, when the mouse is over a dropdown, the curser should change to a hand-pointer to let the user know that its clickable.
1 vote -
Option to disable flagging feature Option to disable the flagging feature. Our process does not utilize this feature, and due to our large user base, it is unnecessary and causes a lot of confusion
1 vote -
6 votes
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Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
1 vote -
Responsive Roadmap Statuses As a user, I want the status columns to be responsive, which typically means I want it to be the full width of the page at all times, responsively changing to fit the width of the page.
1 vote -
Enhance 'Users' section for Admins On USERS page :
- Have a field for DEPT, may I want to see who is in the tool from a specific team
- ADD & Show ‘last login date,
- Add the ability to sort alphabetically, by active-/inactive, by team, or by last log-in field
- Have an export function (.csv) in case I need to create a bulk update1 vote -
Show categories even if they contain completed or no suggestions If a category in a forum on the web portal doesn't contain any open suggestions, it doesn't appear.
If a user is trying to see completed suggestions in this category (without searching) they aren't able to.
4 votes -
Use SSO options for roadmaps as authorized users For internal roadmaps, allow option to choose SSO option as authorization to view roadmap.
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When a site is restricted, the public roadmap that we share with users is also ideally "restricted" to only SSO users.2 votes -
Solicit feedback from users using in-app messages Ability to prompt users in-app for feedback/survey
12 votesWhat type of questions would you like to ask your customers?
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Report on which users from an account have voted on a particular idea So you can compare one account's priorities against another account.
3 votes -
Support multiple tenants for SSO SAML We have multiple SSO providers that our customers/users can use to authenticate. It would be very helpful if UserVoice enabled multiple SSO providers be configured.
21 votesThanks for your patience everyone, we are happy to announce that this is completed!
You can now use multiple tenants in your UserVoice SSO authentication settings.
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Admin invitations should redirect to /admin/signin When admins accept invitations, they are redirected to the end-user sign-in on the web portal.
In some cases, admins aren't able to sign-in with SSO while end users can.
If the account has the site restricted to SSO authentication, the admins won't be able to authenticate accept the invitation
3 votesWe updated our admin sign-up process so admins are now directed to the admin console after creating a login.
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