General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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504 results found
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Set default Domains for Accounts The (optional) feature we have to automatically generate and assign accounts by email domains is unintuitive and limited to a single domain per account.
Admins should be able to configure Accounts with one or more domains for users to be automatically assigned. This should be configurable via the Salesforce Connector, CSV import, and a setting in-app.
7 votes -
Admin Console to have "Users & Accounts" to the left-hand sidebar so that it's not hidden behind the "More" section Users & accounts being hidden behind "more" in the admin console can be inconvenient and it would make more sense if it was displayed directly on the toolbar
4 votes -
Track User's last forum Interaction Provide the ability to track User's last Interaction with a forum (Suggestions, comments, votes), separate from last login
2 votesHello, thanks for your feedback. When viewing a user in the admin console, you can view their supported ideas and sort the Last Supported column to view the ideas they most recently voted on. Their detail page also features a chronological view of their activity. Each idea they voted/commented on displays the Forum and Category as well.
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Email All Users in UserVoice Similar to emailing all supporters of an idea, we would like to email all users in UV to ask for more feedback. We know these users have provided feedback before, so we would like to get their input on future roadmap items, and communicate with that group as a whole
2 votes -
3 votes
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Export all users who have been active for a specific time frame Be able to export a list of users who have supported ideas, commented or created ideas in a specific time frame, so admins can measure user engagement month over month.
1 voteHi Everyone,
We have reviewed this idea, and it’s not something we plan to implement at this time.
You can use our Analysis Export to get an export of all ideas and supporters on ideas for a specific time frame, but that would not include users who commented, so not quite what you are requesting with this idea. You can learn more about the Analysis Export here: https://feedback.uservoice.com/knowledgebase/articles/1083535
Even though we are deferring this idea for now, it is still open to votes and comments. We do want to hear your opinion. Thank you for the feedback, and please, keep sharing!
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Restrict UserVoice Merge Suggestions to Open Ideas Hey guys, I love your system that is suggesting merges for my ideas, but I've started to catch a few times where the algorithm is suggesting that I merge an open idea into a closed one. So for instance, 8 years ago, one of our users made a suggestion to take a specific action, which was set to "DECLINED" with a reason by our team many years ago. Recently another user made a similar request with similar wording, and your matching system tried to suggest that I should merge them together. It feels like it shouldn't be trying to…
2 votesMerge Match just got a big upgrade. You can now filter the grid to show only Ideas that have a Marge Match candidate. It will honor the filter settings to show you only applicable candidates. Filters apply to both items in the merge match pairs, so if you only want to consider Open Ideas, filter the grid by open statuses, and click the Merge Match pill - this will show you only Ideas meeting the criteria. This works for any filter settings....
You'll also notice that there is no limit to the number of merge candidates you can cycle through. Back and forward arrows will allow you to skip matches without making a decision on them.
We hope this update allows you to quickly eliminate duplicates from your list of Ideas with a lot more ease!
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Mouse Should Indicate Drop Down Menus on Forum On the web portal, when the mouse is over a dropdown, the curser should change to a hand-pointer to let the user know that its clickable.
1 vote -
Make the Hot/Top/New tabs keyboard accessible with focus states The tabs on the topic list page are not fully accessible. Steps to replicate:
Go to UserVoice and navigate to a forum with a list of ideas.
Using the keyboard, navigate to the tabs Hot, Top, New.
Use the left/right arrow keys to move between the tabs
What we’d expect: Focus state changes as user presses left/right arrow keys
What actually happens: Focus state does not change. To move between the tabs the user needs to use the tab key on their keyboard.Go to UserVoice and navigate to a forum with a list of ideas.
Using the…1 vote -
Roll up Monthly Digest Emails for multiple instances When a user is an admin for mulitple instances, be able to allow them to roll them up into one monthly digest email.
2 votes -
Allow users to view idea details and comments on the web portal without prompting to sign in Currently, when a user clicks on an idea, the page immediately jumps to the email authorization section for submitting an idea. This makes it difficult to actually read the idea itself, as the screen redirects straight to the authorization flow.
From a user perspective, this feels confusing because:
The user doesn’t get a chance to properly read the idea description or existing comments.
They’re forced to provide an email before even understanding what the idea is about.
It creates friction at a moment when the user is still in “explore/read” mode, not “submit” mode.
It would be much more intuitive…1 vote -
Cookie Confirmation for EU Users Serve a banner advising use of cookies to portal/widget users located in EU
2 votes -
6 votes
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Custom Fields for end-users To have custom fields for end-users so that we are able to collect a little bit more granular data as part of capturing new ideas
4 votes -
Option to disable flagging feature Option to disable the flagging feature. Our process does not utilize this feature, and due to our large user base, it is unnecessary and causes a lot of confusion
1 vote -
Admins can "thumbs-up" a comment One of the areas we struggle with the most is keeping up and responding to comments. One way to show customers that we 'hear' them and are considering their user comments, would be to allow admins to thumbs-up a comment so that user knows "we saw it!" Alternatively of course we can do a private reply, but would speed things up for us as admins to thumbs up a handful of comments in the activity view (and even show other commentors that NIQ is still watching an idea closely!)
1 vote -
Enhance 'Users' section for Admins On USERS page :
- Have a field for DEPT, may I want to see who is in the tool from a specific team
- ADD & Show ‘last login date,
- Add the ability to sort alphabetically, by active-/inactive, by team, or by last log-in field
- Have an export function (.csv) in case I need to create a bulk update1 vote -
Give admins the ability to flag an idea as important from the admin console Add the ability for admin users to set this flag on ideas already submitted for internal communication processes.
This can only be done today from the contributor console or contributor sidebar.
10 votesHello!
Admins can now flag ideas as important from the admin console. Find this new feature from the options menu on all ideas.
Thanks for this feedback.
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Display 'Last Active Commenter' on Admin Console's Idea screen I need the Last Active User or Commenter to show on the Admin's Ideas screen. Using this and Last Updated will help me in knowing which tickets I need to respond to without having to click on each of them or having some kind of filter for "Needs response".
1 vote -
Use SSO options for roadmaps as authorized users For internal roadmaps, allow option to choose SSO option as authorization to view roadmap.
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When a site is restricted, the public roadmap that we share with users is also ideally "restricted" to only SSO users.2 votes
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