General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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499 results found
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Ability to create multiple roadmaps Need to have many roadmaps for different products that are externally shareable. Not just one roadmap where the user has to select filters.
22 votesThis week we released support for multiple roadmaps! If you have multiple teams working on different projects, this is a great way to track work independently. You can even share each roadmap with a specific audience! Read more here.
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Make the profanity filter apply to user names, comment urls, email addresses Currently the profanity filter does not apply to usernames, URLs in comments, or email addresses.
5 votes -
See a user's NPS history, not just the current NPS score Would like to see NPS trend (lines) for an individual user both in the Contributor Sidebar as well as in our app (also in salesforce when UserVoice or myself plugs this data in for a contact)
8 votes -
Hide External ID from User & Accounts grid The external ID of a User or Account record is (or may not be) important information to have at-a-glance.
Hide this from the Users and Accounts grid, or provide an option to hide it.
1 voteHey there, you can use the column selector dropdown to hide/display columns on the Users and Accounts page.
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Ability to create own reports, flters and dashboards Provide the ability for admins to create additional filters, reports and dashboards.
For example, create a custom filter such as the currently provided 'Customer Activity' option. Eg. Where users > 10 and Votes >= 100
Similarly, allow the user to create their own dashboards using both OOTB and custom reports.
It should be possible for privileges to be assigned allowing specified users the ability to create reports, filters and dashboards.
It should be possible for reports, filters and dashboards to be 'published' so that other users can pick them up.
48 votesWe’d love to hear what types of custom reports you’d like to have in UserVoice. Additionally, if you are creating custom reports outside of UserVoice as a workaround, please share. Thanks!
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Ability to sort by votes when looking at a user's suggestions though the Users & Accounts list When I view a users supported suggestions through the User & Account lists I would like there to be a column so i can sort their ideas by number of votes
4 votesAdmins can sort a user’s supported ideas using the Voters column. Navigate to the Users & Accounts page > select a user > click the Ideas tab > click on the Voters column to sort their supported ideas by vote count.
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Allow users to search AND sort/filter ideas on the web portal On the front end, you can search by keyword, but you can't sort the ideas by new or hot or top. You also can't narrow your search by category.
You can sort ideas by new, hot or top, but if you try and view ideas by categories or status, it ignores the sort option.
57 votes -
Better auditing and bulk actions for managing users and admins Such as bulk block users, delete users, delete forum access/invitation, delete admins/contributors, change permissions.
Filtering would be a plus to help with bulk actions
42 votes -
Capture Ideas on behalf of an Account Capture Suggestions on behalf of an Account, not just a user, and without email as a requirement.
15 votes -
Ability to add callback functions or eventListeners to the widget I want to call my own js function either before or after the user closes the widget… doesn't matter when, but I want my function to run when clicking the close button
20 votes -
Custom data on idea votes and comments When a user supports, comments on and creates an idea, Product Managers need the full context on the feedback at that point in time. This can include the device and OS at the time of submission, their product version, the page they were on, screen size or other internal data points, etc.
This data should be captured and saved against the idea so admins can see, not just who submitted/supported/commented on an idea and their traits (if they're being collected), but also important details surrounding the context of the idea.
65 votes -
Add option to turn on users' RECEIVE COMMENT UPDATES setting by default In order to build up critical mass to where our UserVoice forum is really useful, it's important for our users to know that others are reading/commenting on their suggestions (otherwise they'll jsut stop making suggestions).
Setting the RECEIVE COMMENT UPDATE on by default would really help build this critical mass.
Yes, some people would object to the extra emails but in a small forum it wouldn't be too bad (and the users always have the ability to turn it off easily)
33 votesYour end-users can opt-in/out of comment notifications in their profile settings. By default they are opted-out. However, a UserVoice admin can change this default behavior in “Settings – Feedback Forums – Enable comment notifications by default”. If this setting is enabled by an admin, any new end-users will be automatically opted-in to comment notifications.
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Account & Users Traits in Advanced Filters Allow the use of all Account and User Traits in Advanced Filtering. Currently only Account Name is available.
8 votes -
Have a setting to require a description when creating ideas Have a setting that can require a description when a user creates a new idea
21 votes -
Be able to expire user sessions on the backend/API The JWT cookie is persistent. It would be good to have a way to end a user session via API on the backend and not rely on the user hitting the logout.js
1 vote -
3 votes
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Display all activity since last log in for end-user. End-User: Upon logging in Display all Ideas, Comments, & Activity since last log in.
1 vote -
Report by label Ability to create charts and reports that show distribution of ideas across labels to understand areas of high/low user satisfaction.
9 votes -
Add custom questions for contributors to fill out when creating an idea When internal team members create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
441 votesWe have completed the first iteration of adding custom questions while gathering feedback.
You can now have team members using the UserVoice Feedback Extension answer custom questions while creating new Ideas. Read all the details here.
Questions can be configured alongside Custom Fields for Ideas. We've also overhauled the Custom Fields interface for better clarity and flexibility.
We're eager to see how you use Custom Questions so that we can extend this feature further! Let us know how it's working for you.
Of course, we know some people would like to ask questions in the portal and widget, but we want to use this first step to get your feedback.
If you'd like to add additional feedback about other places to use custom questions, we've split this very large idea and are capturing feedback about the portal and widget on this idea.
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Let admins move comments between ideas Sometimes end-users may leave a comment on the wrong idea, or in the wrong forum.
Admins can recognize this and would like the ability to move a comment to the correct place on behalf of the user.
13 votes
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